Hurttaonline UK Reviews 

508
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Bought our second monsoon dog coat, so now both our golden retrievers have one. Ordering extremely easy, price excellent, delivery only slightly delayed by post strike. Coats themselves are superb, ke... See more

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Rated 5 out of 5 stars

This is how it should be done. Friendly pre-sales advice (followed up with a phone call). Great (environmentally friendly and reusable) packaging. Clear returns policy (I'd ordered a si... See more

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Rated 5 out of 5 stars

BEST customer service I’ve ever experienced! Bought my girls the wrong size twice! And I got calls both times to reassure myself of measuring and exchanging my items was no trouble whatsoever without... See more

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Rated 5 out of 5 stars

I ordered the mudventure coat to save my sanity. With the constant wet weather and my mud loving poodle, walks were becoming increasing stressful due to the clean up involved afterwards. Now thanks to... See more

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4.7

Excellent

TrustScore 4.5 out of 5

508 reviews

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4.7

All reviews

(508)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional quality

The Hurtta harnesses are of very good quality and are as good as new four years from purchasing. Recently they have a great variety of colours and have added to our collection. In my opinion, the harness is a better option than collar as our dog slips out of hers.

October 30, 2023
Rated 5 out of 5 stars

Fantastic service and quick delivery

Fantastic service and quick delivery. Order sent the same day, and received the following day. My miniature dachshunds love their collars and they are the only ones I can find to fit right as they are so small. I would highly recommend.

October 31, 2023
Unprompted review
Rated 4 out of 5 stars

Take care with sizing

Sizing is by back length, which for our dog who has a long back length, but slender body, means the coat is a little large around the body, but we have made it work for her!

October 17, 2023
Rated 5 out of 5 stars

waterproof jacket

used the suit up skye mid october there was rain hail and sleet my little shihpoo was 90percent dry and warm he loved it specialy being able to adjust pull cords it does wot it claims to do great piece off equipment and fitting was perfect am glad i read reviews on trust pilot

October 17, 2023
Rated 5 out of 5 stars

Great product and service

I was able to check a query very promptly and the item I decided on was dispatched straight away. The website is easy to use and the Hurtta Casual collar that I bought is so great that I have just bought another two of them! These collars are well made and very comfortable. My black labrador retriever cross looks very smart in the ruby colour. Great product and exemplary service - thank you!

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

The product I wanted was out of stock…

The product I wanted was out of stock in colour and size. I put email notification on and also contacted the store to ask if and when it would be back in stock (my girl's 12th birthday was approaching). I had a very positive experience speaking to the staff member and knew some would be back within 2 weeks. Keeping an eye on my emails I received notification, ordered the product (express delivery), and it is already here for the big 12th birthday on Monday 23rd... (phew). Love the eco friendly packaging too

October 17, 2023
Rated 5 out of 5 stars

Perfect fit

Phoned company to clarify sizes of dog coats very helpful,knew exactly what I was after,knowledgeable about what was best for my dog,coat arrived today absolutely a perfect fit
Thanks again

September 29, 2023
Rated 5 out of 5 stars

Great waterproof dog coat

Great waterproof dog coat, probably one of the best I've bought for quality. Just waiting to use it now when it rains. Love the fact that you can adjust the legs, neck and tummy area to make it a fab fit

September 21, 2023
Rated 5 out of 5 stars

Ordered the wrong size of harness and…

Ordered the wrong size of harness and needed a quick turnaround as off on hols, super quick and efficient service as well as being friendly. Love the Hurtta products, well made, waterproof and comfortable for Conker. 😊

September 13, 2023
Rated 5 out of 5 stars

Fergy's perfect coat

I have a very large deep chested dog and in winter the house seems to permanently pong of wet dog. Not any more now I have Fergus's new Hurtta coat. Great measuring instructions and it fits perfectly. No nasty velcro that clogs up and becomes useless- just simple to put on.

September 12, 2023

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