Hyundai Motor America Reviews 129

Do not trust Hyundai. I had a lease for 3 years in NY and paid exactly what was agreed. I got another lease and moved to Florida, all of a sudden I am being charged tax on top of the lease. How can the highest tax state be exempt but Florida is not?

I almost got killed when the DCT Transmission in my 2017 Hyundai Tucson completely failed and lost power while merging onto the freeway. Although repaired under warranty, they refuse to acknowledge the defective DCT transmission design. Hyundai Customer Care is horrendous. The first rep was an immature boy who felt the need to laugh at my situation. The next 'manager' was a non-responsive liar. She created some B.S. story about the "Lemon Law" which my car didn't fall under - and offered a 'goodwill of $600 along with deceptively forcing you to sign your rights away with some bogus legalese. Then when you get the 'Supervisor", Dong Hoon Lee (possible nepotism hire of CEO Kyung Soo Lee), he tells you he's the end game - and offers $1000 take it or leave it, without the legalese. One week later I receive a Class Action Settlement notice regarding this car's defective transmission (so Hyundai Knew). This is horrendous service to customers who spend $30,000+ for a mode of transportation that should be dependable - and manufactured with tested components, not to be a death machine that could cause harm and injury to the driver, it's occupants, and the others on the road when it's properly serviced. Hyundai is DECEPTIVE - and their Customer Care is an embarrassment. The reviews on Glassdoor and other sites describe the problems at Hyundai - and it isn't pretty.

Just leased a 2018 Kona. Very disappointed with performance of the car. It is ver sluggish, too much wind and tire noise. The ride is not very comfortable, very bumpy. Turning radius is very large. It does not handle very well on curves and high speed. I wish I can return or replace the car and not have to wait 3 years. Very disappointed with the whole deal

Best warranty, great people

Brand new vehicle was delivered to me without a pre-delivery inspection being performed. This lead to the dealership's failure to discover a disconnected hose between the turbocharger and intercooler. I had to bring the vehicle back to be fixed less than 10 days after taking ownership when I became suspicious of the lack of power and popped the hood myself. The Hyundai dealer was extraordinarily rude and unprofessional, and refused to acknowledge their mistake or provide compensation in any way. Complaints to Hyundai corporate were also met with deaf ears. My whole family has a Hyundai, but they just lost dozens of potential sales. Can't post review on dealer site because they use intimidation and scare tactics until you take them down.

First car and worst car. GDI engine had terrible carbon build up with less than 18k miles.

I just currently bought a 2012 Hyundai Genesis 5.0 R-Spec sedan I was a little skeptical at first but now I am completely satisfied this car is an absolute Beast with 430 horsepower 0 to 60 in under 5 Seconds this car more than met my expectations I bought the vehicle because it only had 21,000 miles on it I purchase an aftermarket warranty 8 year 80000 miles because the 10-year hundred thousand mile warranty is not transferable from the original owner. I've owned the car over a year now and I'm currently looking at purchasing a new Hyundai now that I know that I'm completely satisfied with this brand it seems every year that cars quality keeps getting better and better. Two thumbs up for Hyundai when it comes to the Genesis with the 5.0 V8 engine.
I'm currently looking to purchase a 2018 Hyundai Genesis sedan with the 5.0 L V8.

My new 2018 Santa Fe Sport Ultimate w tech package is a perfect vehicle for us. The price paid was more than fair and the value given to us in trade for our 2008 Azera with 204,000 miles was fair. Excellent buying experience and very happy to have our new SUV!