I booked online and specifically chose a location because it accepted oversized vehicles (the van I was driving was on the list of accepted vehicles). I prepaid and a couple of days later, when I arri... See more
Location
Switch location315 East 38th Street and 330 East 39th Street, 10016 New York, NY, US
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See what reviewers are saying
These guys were amazing and so accommodating today. Totally professional and very friendly. We were escorting a family member to the doctor closeby, the professionalism was very much appreciated. The... See more
Ease of booking a spot at the time I needed it. Convenience to NYULangone Orthopedics Building. Lot and workers could not be better. I wish that ICON still had incentives for people who park in their... See more
Very attentive staff (I.e.. Nathan). I had both a 24 hr reservation and a follow-up reservation the next day for an additional 6 hrs. Nathan totally got it and explained what I needed to do and when I... See more
Company details
Written by the company
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Contact info
315 East 38th Street and 330 East 39th Street, 10016, New York, NY, United States
- (212) 599-8670
You should know
4.4
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
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Very rude attendant
Very rude attendant.
He was curt, abrupt, sharp and extremely authoritative throughout the drop off and pick up process. This was unlike previous experience at this garage that were absolutely wonderful. It makes us second guess if we will ever choose this garage again.
Everything else was great. Prompt delivery of our vehicle, efficient payment process, etc. Just an obnoxious employee.
This used to be our preferred garage, especially since it is steps away from our sons apartment.
August 30, 2022
Great people!
August 27, 2022
Great service
August 23, 2022
The staff is always polite
The staff is always polite. The pricing is fantastic and scheduled a reservation couldn't be easier!!!
August 19, 2022
My favorite garage
Great staff... wonderful customer service. Clean garage; easy in and out.
August 19, 2022
Good attention to client
Good attention to client. Efficient staff, no undue delays. I am happy to work with the people in this organization.
July 23, 2022
USE PARKING APP
Attendants were nice. Make sure you use the icon parking app for discounts
July 19, 2022
Great parking spot out of congested…
Great parking spot out of congested area. People are nice, never a problem. Always easy in and easy out. Never had to wait.
July 10, 2022
This parking garage has the…
This parking garage has the friendliest, helpful workers. I feel at home when I park here.
June 18, 2022
Great experience!
June 17, 2022
garage was fine
garage was fine. Guy would not le me use the bathroom. I know it is there since I used it on last visit.
June 14, 2022
The guys were not particularly…
The guys were not particularly welcoming at this location.
It wasn't very busy but even so they seem to put out having to retrieve our vehicle. This location has two different sides, we were asked to walk from one side to the other to make a payment even though there was a payment terminal where we were standing, and then the guy was annoyed when he realized the car was on the other side and it first did not want to let us exit on our chosen side. Just not a great experience.. which is unusual as most locations are great
May 24, 2022
Great service
May 7, 2022
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