The customer service in Idemøbler in Virum, was amazing. The saleswoman Marie-Louise was extremely helpful to guide and explain the different advantages of specific products. Which helped me in choosi... See more
IDEmøbler A/S
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See what reviewers are saying
What a bad delivery....Arrogant people and very tired. Not bounded in the van. Quality of the sofa is super!
Company replied
The idemøbler Team in Aabenraa was very helpful and did everything to take my order (which was a bit difficult since I had some special requests and my danish is not so good anymore...) Also the del... See more
Excellent customer service. Very happy to buy from Viby J idemøbler butik. Special mention Mr. Hakim who is so nice to help and guide in the best way. Malwne is also a very intelligent and helping per... See more
Company details
Information provided by various external sources
I IDEmøbler arbejder vi ud fra den overbevisning, at alle kunders behov er individuelle, og at alle ønsker at sætte sit eget unikke præg på hjemmet. Derfor har vi et næsten uendeligt antal kombinationsmuligheder indenfor sofaer, senge, spiseborde og stole samt havemøbler. Det betyder, at vores kunder selv kan sammensætte størrelse, form, design og farve. I IDEmøbler vil du møde et professionelt team, som inspirerer og hjælper dig til at tage det valg, der er mest rigtigt for dig. Vores historie går over 40 år tilbage, hvilket har givet os en masse erfaring og viden omkring, hvad danskerne lægger vægt på i indretningen af hjemmet. Vi er stolte af, hver dag, at kunne tilbyde design og kvalitetsmøbler til konkurrencedygtige priser. IDEmøbler – vi tror på det personlige hjem.
Contact info
Damvej 9, 8471, Sabro
- service@ide.dk
- ide.dk
People also looked at
Excellent service
We bought a flex sofa (where you can choose all the elements of the sofa) and are very happy with it. The service in the shop as very friendly and helpful, and the delivery without delay and no problems.
July 28, 2016
Unprompted review
Reply from IDEmøbler A/S
Hello Agnes
Thanks for your positive feedback.
We are very pleased to hear that you've had a good experience during your visit to your local IDEmøbler.
We're delighted to hear that you found a couch that meets your needs, and fits your livingroom and lifestyle.
We hope that you are happy with your purchase, and we look forward to welcoming you guys once again.
Have a wonderful day.
Regards,
Anne/IDEmøbler
God service med hurtig og fleksibel levering
IDEmøbler er back on track!
July 23, 2016
Unprompted review
Reply from IDEmøbler A/S
Hej Berit
Mange tak for din flotte tilbagemelding.
Vi er utrolig glade for at høre, at du har haft en god oplevelse, og at dine forventninger er blevet indfriet.
Hav en rigtig god sommer og på gensyn en anden gang.
Mvh. Camilla/IDEmøbler
Service department
Long waiting for furniture...finally arrived...wrong side delivery...But Customer service deparment( MONA) solve the problem ... So five star for customer service department...
July 20, 2016
Unprompted review
Reply from IDEmøbler A/S
Hello Shohana
Thanks for your positive feedback.
We are happy to hear that Mona was to great in helping to find a solution.
We hope you are pleased with your purchase and that the waiting time hasn't been too straining on your experience.
Have a nice day.
Regards,
Anne/IDEmøbler
Reply from IDEmøbler A/S
Hej Morten
Tak for din dejlige tilbagemelding.
Dejligt at høre at du har modtaget en god service.
Vi håber at du er glad for dine nye møbler og at du er glad for dine nye møbler.
God dag til dig og på gensyn.
Mvh. Anne/IDEmøbler
Positive experience
I ordered a dining table and 6 chairs. The products were not on stock but were delivered faster than initially promised.
I am really happy with their service, support and overall experience.
June 20, 2016
Unprompted review
Reply from IDEmøbler A/S
Hej Andrei
Thanks for your kind feedback.
We are pleased to hear that you received your purchase on time, and that you had a positive experience.
We hope that you are happy with your purchase, and we would love to welcome you back to the store once again.
Have a wonderful day.
Regards
Anne/IDEmøbler
Reply from IDEmøbler A/S
Hej Anne Sophie,
Tak for din flotte tilbagemelding.
Vi håber du er glad for dine nye møbler.
Hav en god dag og på gensyn.
MVH
Anne/IDEmøbler
Reply from IDEmøbler A/S
Hej John
Tusind tak for din fine respons.
Dejligt at høre, at du er tilfreds med din handel.
God dag og på gensyn.
Mvh. Camilla/IDEmøbler
Reply from IDEmøbler A/S
Hej B Gørtz,
Tusind tak for de 5 stjerner. Vi er glade for at høre, at du har været tilfreds med din handel hos IDEmøbler.
Vi håber, dine nye møbler er kommet på plads og at du bliver glad for dem.
God dag.
Mvh. Betina/IDEmøbler
Reply from IDEmøbler A/S
Hej Sonny
Det er super godt at høre, at du er godt tilfreds med dit køb hos os. Dejligt at I fandt en lækker sofa, som passer til jeres behov.
Vi håber at se jer igen.
Rigtig god aften.
Mvh. Sara/IDEmøbler
Reply from IDEmøbler A/S
Hej Gunnar,
Tak for din tilbagemelding.
Det er beklageligt, at du selv har måtte henvende dig til os vedr. din levering, det er naturligvis ikke tilfredsstillende og bestemt ikke sådan, vi ønsker at behandle vores kunder.
Vi håber, du bliver glad for de nye møbler.
God dag.
Mvh. Betina/IDEmøbler
good service
April 26, 2016
Unprompted review
Reply from IDEmøbler A/S
Hej Terry,
Mange tak for din flotte anmeldelse. Det er vi glade for.
Vi håber, du får en god sommer, og får stor glæde af dit nye loungemøbel.
God dag.
Mvh. Betina/IDEmøbler
For få ansatte til at servicere
Varen vi har købt er helt fint - men processen omkring at få udleveret det, man har betalt for, et dårlig.
April 18, 2016
Unprompted review
Reply from IDEmøbler A/S
Hej Grete
Tak for din tilbagemelding.
Vi er glade for at høre, at I er tilfredse med jeres nye møbler.
Det er dog meget beklageligt, hvis afhentningen ikke forløb efter planen.
Hav en god dag og på gensyn en anden gang.
Mvh. Camilla/IDEmøbler
Reply from IDEmøbler A/S
Hej Marie
Tak for din fine tilbagemelding.
Det er rigtig dejligt at se, at du har haft en god oplevelse både i butikken og i forbindelse med leveringen.
Vi håber, at du er glad for dine nye møbler, og at du har lyst til at besøge os igen en anden gang.
God dag og på gensyn.
Mvh. Camilla/IDEmøbler
Reply from IDEmøbler A/S
Hej Lulu
Hvor er det dejligt at høre, at du havde en god oplevelse ude i butikken.
Vi håber, du er glad for dit nye møbel.
Rigtig god dag.
Mvh. Camilla/IDEmøbler
for lang leveringstid
Der er for lang leveringstid. Personalet er meget imødekommende og løsningsorienteret. Super god service
March 1, 2016
Unprompted review
Reply from IDEmøbler A/S
Hej Dorthe,
Beklager den lange ventetid på din kontorstol - håber de alligevel er tilfreds med den.
Mvh. Mona/IDEMøbler
Reply from IDEmøbler A/S
Hi Muhammad
Thank you for the stars. Very nice to hear that you had a positive experience. We hope you are satisfied with your purchases, and look forward to welcoming you again.
Have a nice weekend.
Best regards Sara/IDEmøbler
For lang leveringstid!
6 ugers leveringstid for 2 standardreoler, det er for lang tid.
Derudover er de lange tidsintervaller for levering meget svære at forholde sig til - jeg kan ikke tage fri fra arbejde bare for at få leveret nogle reoler.
February 9, 2016
Unprompted review
Reply from IDEmøbler A/S
Hej Anders
Vi beklager meget, at reolerne blev forsinket i forhold til den forventede leveringsuge.
Med hensyn til leveringsintervaller, er det noget, der arbejdes på. Vores chauffører ringer dog altid en times tid før, de er der, så man kan være lidt forberedt.
Vi håber, at reolerne lever op til forventningerne trods ventetiden.
Rigtig god dag.
Mvh. Sara/IDEmøbler
Reply from IDEmøbler A/S
Hej Kurt,
Tak for de 5 stjerner, og på gensyn hos IDEmøbler.
Mvh. Mona / IDEmøbler
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