I’ve been a loyal IDEAL OF SWEDEN customer for years, but this experience has been extremely disappointing. My order arrived late, and one of the products was missing. I contacted customer suppo... See more
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See what reviewers are saying
My feedback is positive. Good selection of products and I took all items with 25-30% discount. The package arrived quickly. All items are beautifully and stylishly packaged. The power bank is a little... See more
Company replied
I ordered my phone case 3 July. The package was supposed to be delivered between 6 and 10 of July, today its already 12 of July and package is not here. That would be OK that I have to wait longer but... See more
The case was nice but the quality is a joke. The borders are very soft, so when my phone felt from my purse, the side moved and the screen got scratched on the whole side. The worst part is that when... See more
Company details
Information provided by various external sources
Kjøp trendy deksler og eksklusive telefon-lommebøker hos iDeal Of Sweden. Unikt svensk design inspirert av de nyeste motetrendene. Kvalitet, design og funksjon.
Contact info
United States
- idealofsweden.no
1.9
Poor
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from IDEAL OF SWEDEN
Hello Aristeidis,
Thank you for taking the time and giving us this lovely review! It means a lot to hear you are satisfied with the quality of our products.
Have a nice day!
/IDEAL OF SWEDEN
Kjap levering
June 2, 2021
Reply from IDEAL OF SWEDEN
Hello Nina,
Thank you for your positive review! We are happy that you feel satisfied with your experience with us.
Have a nice day,
IDEAL OF SWEDEN
Quick and easy shopping
June 2, 2021
Reply from IDEAL OF SWEDEN
Hello Lisbeth,
Thanks for the sweet review! This makes us very happy to hear.
Wish you a great day!
/IDEAL OF SWEDEN
Happy with the quality and the service!
May 26, 2021
Reply from IDEAL OF SWEDEN
Hi Olga,
Thank you so much for your lovely review! We are so happy to hear you are satisfied.
Wish you a nice day!
/IDEAL OF SWEDEN
Rask levering!
May 26, 2021
Reply from IDEAL OF SWEDEN
Hi Ildrid,
Thank you for your review! It makes us so happy to hear that you have had a great experience with us.
We hope that you are enjoying your new products.
Wish you a nice day,
IDEAL OF SWEDEN
Need discount code after buy 3 item
Need discount code after buy 3 item. You can check my historie. It has to be use for next order. Mvh Nonglak
May 12, 2021
Reply from IDEAL OF SWEDEN
Hello Nonglak,
I'm not quite sure what you mean.
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
woww just fantastic thanks 😊
May 7, 2021
Reply from IDEAL OF SWEDEN
Hello Asma,
Thank you so much for your five-star review! It means a lot to hear you are satisfied :)
Have a great day!
/IDEAL OF SWEDEN
I brought something I mistaken for…
I brought something I mistaken for something else. I returned it according to your policy. You received it and I have never heard from you. And again I brought a phone case on the 23 April and still haven't received it. I will never buy anything from you again. I did receive my order today total different from what I ordered. Do you know how many times I tried to contact about the previous order that I returned.
April 29, 2021
Reply from IDEAL OF SWEDEN
Hello KK,
I am sorry to hear that you feel dissatisfied!
We will contact you as soon as we have received the return. In the meantime we always recommend you to pause your bill if you have not paid yet.
If more than four weeks have passed, you are welcome to contact us here and we will look further into this for you. Please make sure to include your return receipt: reviews@idealofsweden.com
Regarding the order that was not received, can I see that it has been delivered today.
I hope you are happy with the product.
Best regards,
IDEAL OF SWEDEN
Rask levering.
April 29, 2021
Reply from IDEAL OF SWEDEN
Hello Merete
Thanks for the review! It makes us very happy to hear that you feel satisfied with the fast delivery.
Wishing you a nice day!
/IDEAL OF SWEDEN
Rask levering av varen
Rask levering av varen. Men skulle ønsket at det var enklere å komme i kontakt med Ideal of Sweden.
April 21, 2021
Reply from IDEAL OF SWEDEN
Hi Borgny,
Thank you for your review and feedback!
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Rask levering :)
April 14, 2021
Reply from IDEAL OF SWEDEN
Hello May,
Thank you very much for your positive review! We are truly happy to hear that you have had a good experience with us.
Have a wonderful day,
IDEAL OF SWEDEN
DYNAMIC BLACK IDEAL Webbing Strap
I love the DYNAMIC BLACK
IDEAL Webbing Strap and DYNAMIC BLACK
Active AirPods Bag. I love the items I but the strap is very comfortable you can use it as a bag strap and a phone strap. The AirPod bag is cute and is a great match with the strap. I’m happy with my purchase. Thank you Ideal of Sweden.
April 14, 2021
Reply from IDEAL OF SWEDEN
Hi Shai,
Thank you very much for your sweet review! It truly makes us happy to hear that you are enjoying your new products from us.
Have a lovely day,
IDEAL OF SWEDEN
the product came slightly damaged
the product came slightly damaged. I only have 5 days since I bought it. I can not suggest it to anyone else.
April 9, 2021
Reply from IDEAL OF SWEDEN
Hello,
We are truly sorry to hear that your product is damaged and that it didn’t meet our high quality standards.
To take a further look at this, please contact our Trustpilot support at reviews@idealofsweden.com. Please make sure to include your order number and a picture of the damage in your email.
Best regards,
IDEAL OF SWEDEN
Very nice phone case
Very nice phone case, love the colour. Have had this model before in black, was pleased to find it in burgandy. Last one lasted 3 yrs.
April 8, 2021
First fing what hapent that frame where…
First thing what hapent that frame where camera have broken after simple mistake when was puting in the pocket my phone that place should be made from something very strong pvc or somthing
April 7, 2021
Reply from IDEAL OF SWEDEN
Hello Ugnius,
I am sorry to hear that you do not feel fully satisifed.
If there is anything we can do for you, you are welcome to contact us here: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Price and information is good!
April 7, 2021
Reply from IDEAL OF SWEDEN
Hello Ole,
Thank you so much for your five-star review! It means a lot to hear you are satisfied :)
Have a great day!
/IDEAL OF SWEDEN
Charger doesn’t charge...
April 1, 2021
Reply from IDEAL OF SWEDEN
Hi Sabina,
I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.
Please contact us here, include a video of the issue and your order number, and we will help you further: reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Leveringstiden var alt for lang!
March 31, 2021
Reply from IDEAL OF SWEDEN
Hi Karri,
We are sorry to hear that you have been kept waiting on your package for longer than expected.
If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com
Best regards,
IDEAL OF SWEDEN
Extremely fast delivery to Bergen
Extremely fast delivery to Bergen, Norway (a few days). The quality of the products are amazing. I have now purchased 3 Iphone cases, 2 magnetic ring holders and a phone charger and the quality of everything is excellent. I love the selection of designs and colours. Prices are reasonable. This is one of my most favourite companies I've discovered since moving to Europe recently.
March 24, 2021
Reply from IDEAL OF SWEDEN
Hello Lisa,
Thank you so much for taking the time to write a nice review for us! It makes us happy to hear that you feel satisfied with your shopping experience.
We wish you a great day!
/IDEAL OF SWEDEN
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