IDEAL OF SWEDEN Reviews 

4,301
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I’ve been a loyal IDEAL OF SWEDEN customer for years, but this experience has been extremely disappointing. My order arrived late, and one of the products was missing. I contacted customer suppo... See more

Rated 5 out of 5 stars

My feedback is positive. Good selection of products and I took all items with 25-30% discount. The package arrived quickly. All items are beautifully and stylishly packaged. The power bank is a little... See more

Company replied

Rated 1 out of 5 stars

I ordered my phone case 3 July. The package was supposed to be delivered between 6 and 10 of July, today its already 12 of July and package is not here. That would be OK that I have to wait longer but... See more

Rated 1 out of 5 stars

The case was nice but the quality is a joke. The borders are very soft, so when my phone felt from my purse, the side moved and the screen got scratched on the whole side. The worst part is that when... See more

Company details

  1. Home & Garden

Information provided by various external sources

Kjøp trendy deksler og eksklusive telefon-lommebøker hos iDeal Of Sweden. Unikt svensk design inspirert av de nyeste motetrendene. Kvalitet, design og funksjon.


Contact info

1.9

Poor

TrustScore 2 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(4,301)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

not responsible for the shipping…

not responsible for the shipping problems. i did not recieve my order and i still hav´s to pay for it. this is unacceptable and irresponsible

December 21, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Zaineb,

We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the order or the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Lina,

Thank you for taking the time and giving us this lovely review! It means a lot to hear you are satisfied with the quality of our products.

Have a nice day!
/IDEAL OF SWEDEN

Rated 1 out of 5 stars

Jeg har allerede skrevet om Ideal of Sweden

Jeg har allerede skrevet om Ideal of Sweden and after I made a mistake this time it was impossible to contact them. No e-Mail or Telephone. Try this yourselves and you will find that you just go round and round yourself. So now I have 2items which I cannot use

November 26, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Anne Catherine,

I'm sorry to hear you have experienced some issues.

We have a contact form on our site where you can contact us.
If you cannot find this, and still need help, you are welcome to contact me at reviews@idealofsweden.com.

Best Regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

God kvalitet på deksel + rask…

God kvalitet på deksel + rask leveringstid. Flott!

November 21, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi HB,

Thanks for the positive review! We are happy to hear you enjoy our products and that you feel satisfied with the quality.

Wishing you a nice day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Rask levering

Rask levering, god kvalitet.

November 20, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello,

Thanks for the lovely review! We are so happy to hear you feel satisfied with the delivery time.

Wishing you a nice day!
/IDEAL OF SWEDEN

Rated 2 out of 5 stars

I have not receiverd the item yet

I have not received the item yet, after a week that I made the order. It’s status is: your order has been processed and is ready for shipping??...

November 19, 2020
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Sandra,

I am sorry to hear that your package has not arrived yet! We will of course help you further and investigate its whereabouts.

Please send us an email at reviews@idealofsweden.com and include your order number.

Sincerest regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Tatjana,

Thank you for your purchase and your kind review! We are very happy to hear you’re satisfied with the service you received. ❤

Wishing you a great day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

I love your products!

November 13, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Aleksandra,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 3 out of 5 stars

The phone case I bought chipped after…

The phone case I bought chipped after less than a week of use which was very disappointing.

November 13, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Bethany,

I am sorry to hear that the product did not live up to our quality standards. We will of course look further into this for you.

Please contact us here, include a picture of the damage and your order number, and we will help you further: reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love it

Elsker produktene

October 30, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Pia,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

It was very beautiful and elegant also…

It was very beautiful and elegant also good quality but the price little bet high that is way i buy it on sale 😊

October 30, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Nour,

Thanks for the positive review! We are happy to hear you enjoy our products and that you feel satisfied with the quality.

Wishing you a nice day!
/IDEAL OF SWEDEN

Rated 1 out of 5 stars

I have not received the item yet

I have not received the item yet, after more than a week I made the order. its status is :your order has been processed and is ready for shipping!!!!!!!?????

October 29, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Sahar,

I am sorry to hear that your package has not arrived yet! We will of course help you further and investigate its whereabouts.

Please send us an email at reviews@idealofsweden.com and include your order number.

Sincerest regards,
IDEAL OF SWEDEN

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