IDEAL OF SWEDEN Reviews 

4,301
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I’ve been a loyal IDEAL OF SWEDEN customer for years, but this experience has been extremely disappointing. My order arrived late, and one of the products was missing. I contacted customer suppo... See more

Rated 5 out of 5 stars

My feedback is positive. Good selection of products and I took all items with 25-30% discount. The package arrived quickly. All items are beautifully and stylishly packaged. The power bank is a little... See more

Company replied

Rated 1 out of 5 stars

I ordered my phone case 3 July. The package was supposed to be delivered between 6 and 10 of July, today its already 12 of July and package is not here. That would be OK that I have to wait longer but... See more

Rated 1 out of 5 stars

The case was nice but the quality is a joke. The borders are very soft, so when my phone felt from my purse, the side moved and the screen got scratched on the whole side. The worst part is that when... See more

Company details

  1. Home & Garden

Information provided by various external sources

Kjøp trendy deksler og eksklusive telefon-lommebøker hos iDeal Of Sweden. Unikt svensk design inspirert av de nyeste motetrendene. Kvalitet, design og funksjon.


Contact info

1.9

Poor

TrustScore 2 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(4,301)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Ida,

That is wonderful to hear! Thank you for your positive review regarding our products and delivery time.

Have a nice day,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

My favourite case collection

High quality!👌🏻

March 18, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Mina,

Thank you for taking the time and giving us this lovely review! It means a lot to hear you are satisfied with the quality of our products.

Have a nice day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love these cases and wallets

Love these cases and wallets, they are good quality and fit well. I love how you can mix and match the phone cases and wallets. Fast delivery.

March 18, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hello Julie,

We are so happy for the nice review you have given us! Lovely to hear you feel satisfied.

Wish you a great day!
/IDEAL OF SWEDEN

Rated 5 out of 5 stars
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Elaheh,

Thank you for your positive review! We are so happy to hear that you love your new product from us.

Have a great day,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

Totalt ubrukelig system for retur av…

Totalt ubrukelig system for retur av feilsendte varer/produkt.

March 4, 2021
Unprompted review
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Brit,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best wishes,
IDEAL OF SWEDEN

Rated 5 out of 5 stars

Love the cover

Love the cover! It is absolutely beautiful

March 3, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi Farian,

Thanks for the five star review! We are so happy to hear that you enjoy our products and that you like the design.

Wish you a great day!
/IDEAL OF SWEDEN

Rated 3 out of 5 stars

Ok men dyrt

Stort sett bra proukter, men alt for dyrt

February 26, 2021
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hej Roberth,

Tack för din recension samt feedback!

Vi önskar dig en bra dag,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

AWFUL DIGITAL GIFT CARD/BAD CUSTOMER SERVICE

Bought a digital gift card and a phone charger. It took no more than 12hours after my charger was on the way to my adress, while my DIGITAL gift card was not delivered to my email. Didn’t receive it after 24 hours either. Had to contact customer service, they said that i will recieve it after 2-3days. So disappointed. After recieving the email it was only a code, not an actual gift card. (it was supposed to be a gift). When i asked how am i supposed to give it as a gift when its just an email with a code. Still dont know how you manage to dispatch things faster than a DIGITAL gift cards

December 30, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi,

I am sorry to hear that you feel dissatisfied!

If there is anything we can do for you, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best wishes,
IDEAL OF SWEDEN

Rated 1 out of 5 stars

I was informed that my order was not…

I was informed that my order was not delivered only when it was already on the way back to sender (no attempts to contact me for the delivery), and only after I contacted customer service 2 weeks after I got zero updates on the status of my order. Still did not get my refund 1 month later, despite being assured that I will be refunded after the order has returned to them. Fail.

December 30, 2020
IDEAL OF SWEDEN logo

Reply from IDEAL OF SWEDEN

Hi there,


We are sorry to hear that you have been kept waiting on your package for longer than expected.

If you have not received the help you require, you are more than welcome to contact me or my team members from our Trustpilot Customer Service Team by sending us an email at reviews@idealofsweden.com

Best regards,
IDEAL OF SWEDEN

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