iGarden Reviews 

129
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I purchased a swim jet and after receiving the item realized there are no manuals everything's online. All in all I called customer support immediately got a person to talk to they helped with any reg... See more

Rated 5 out of 5 stars

I've had nothing but an outstanding customer experience with iGarden. I ordered a swim jet and one of the boxes got misrouted by FedEx. iGarden customer service caught it immediately, sent a replaceme... See more

Rated 2 out of 5 stars

I purchased the K36 Series Vacuum and unfortunately it does not perform as shown. Unit does not skim water, also cannot climb walls / steps. Unit passes over light dirt piles and hardly cleans bottom... See more

Company replied

Rated 5 out of 5 stars

1st time owning a pool so I wasn’t sure what to expect. Pretty amazed by the costumer support, any questions at all they are addressing and resolving. The robot it self is a pretty neat design even t... See more

Company details

Written by the company

Welcome to iGarden, where advanced technology meets outdoor living. We are dedicated to simplifying backyard and pool maintenance through intelligent, self-managing systems. Specializing in autonomous outdoor solutions—including our cutting-edge AI-powered robotic pool cleaners, smart lawn mowers, and premium swim jets—we help homeowners eliminate the hassle of manual upkeep and maximize their backyard enjoyment. Driven by innovation, reliability, and real-time smart control, iGarden brings premium efficiency right to your fingertips. We are committed to delivering top-tier product quality and responsive, human-centered customer support. Share your journey with us or explore what our community has to say!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(129)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great pool cleaner

“Excellent pool cleaner! It does a great job picking up dirt, leaves, and debris, and keeps the pool looking crystal clear with very little effort on my part. It’s easy to use, moves around efficiently, and saves me a lot of time on maintenance. The only downside is that it doesn’t clean the walls, but for the pool floor and overall maintenance, it works really well. Definitely worth the investment for anyone who wants a cleaner pool with less hassle.” The customer service team was extremely helpful throughout the whole process.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

My unit was not working properly

My unit was not working properly. Contacted igarden and they gave me a couple of options to choose from. I choose an option for them to send me an upgraded unit. They are helpful in trying to resolve the problem.

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Just to let you know about my…Support Group Experience

Just to let you know about my experience with IGarden support group. I had done my homework on the IGarden Pool Cleaner and in my opinion, it was the best one on the market, so I bought it. When it came, I found I had a few logistical problems, so I contacted the Support line. This is where I was surprised. I have never been treated so respectfully before. I was not made to think it was my problem but issues we could work on together and we did. After several emails with pleasant discussions and what I considered Truthful answers to my questions we resolved the issues. I would say if you ever had to deal with support groups before making you feel uncomfortable and mad. This experience was in-itself worth the price of the product. If I have any pool needs in the future, I will be looking at IGarden first.

April 28, 2026
Unprompted review
Show reviews in all languages. (129 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look