Easy ordering, easy payment, prompt delivery to us in the south island all the way from auckland. Items are good quality. Appreciate it thank you.
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See what reviewers are saying
I highly recommend shopping at Independent Living. My elderly mother had a hip fracture / hip replacement and I urgently needed items on the day of the injury, and then to prepare home for her retur... See more
Company replied
The rico reacher I received was NOT the same as the one pictured. The other folding reacher appears as advertised and is functional. Independent Living reimbursed me for the wrong reacher. However,... See more
Your service was first class but I cannot rate the products yet due to the fact that I am recovering from surgery and am still uncertain as to what products are most suitable for me.
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Disability Services and Support Organisation
- Equipment Rental Agency
- Scooter Repair Shop
Written by the company
Independent Living are committed to making daily life easier for disabled people and those living with impairments, by providing the disability equipment NZ can rely on. A not-for-profit organisation, we are your friendly community experts on all things related to disability and helping you to maintain your independence through our disability aids shop. We work with you or your family to understand your situation, concentrating on what your abilities are. We then find solutions for the areas that you need assistance with. Many of us have experienced disability ourselves, so we understand what someone needs to make the most of their current situation.
Contact info
14 Erson Ave, Royal Oak, , Auckland, New Zealand
- 0800 625 100
- info@ilsnz.org
- ilsnz.org
4.6
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 month
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My raised toilet seat makes so much difference
I can get up without needing to feel behind for support from the toilet roll cabinet and without causing a shooting pain through my back. Because I am short my feet don’t touch the floor when I sit down but it isn’t a problem.
March 26, 2025
Quick service & delivery.
Quick service & delivery.
I no longer need to get my husband to open jars with lids.
March 25, 2025
Great Customer Service
So impressed with the range of products available, reasonable prices and speedy delivery. This was my second order from ILCT and I will definitely become a regular. So glad my physiotherapist put me on to ILCT.
February 25, 2025
Easy to order
Easy to order, kept informed of progress & parcels arrived promptly. Good to deal with your company
February 24, 2025
I was listened to and the workers did…
I was listened to and the workers did what they were supposed to. Thank you very much.
January 30, 2025
Prompt service and excellent products.
January 28, 2025
Arm Protectors
I was searching for arm protectors on line and your company popped up and had exactly what I was looking for at a great price. When ordering I neglected to put my postal address in, so emailed seperately. Response was immediate and the arm protectors arrived promptly. Great product for delicate skin. Thank you.
January 28, 2025
I do my ordering on line and the order…
I do my ordering on line and the order always comes in a timely manner and I am advised of this
January 7, 2025
Good selection of continence products.
January 7, 2025
Best addition to a walking cane
I had bought these cane clips from another online site some years ago and then no-one was sticking them until I found your site. Thank you.
January 3, 2025
Very fast and efficient..
Very fast and efficient..
Ordered online Sunday product ready to pick up Monday..💕it..
Also Handy to get there ..
November 27, 2024
Good product great service
November 27, 2024
Such excellent service
Such excellent service, ordered Wednesday evening, arrived Friday morning. Couldn’t fault that.
November 27, 2024
Went above and beyond
Friendly, helpful, listened, took all the time we needed and went the extra mile to search the answers that weren’t seen on basic descriptions of mobility scooter.
November 27, 2024
Great brush for making cleaning feet in…
Great brush for making cleaning feet in the shower so much easier
Great to deal with and fast delivery
November 27, 2024
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