We are in the process of buying our first house, Lee and Sarah have been so helpful throughout the whole experience making it a less stressful experience. When we have a query we have received advice... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to IMB Online on Trustpilot! 🌟 As one of the leading mortgage brokers in Leeds, we're more than just financial advisors - we're your trusted partners in making your dream home a reality. With over 20 years of experience in the financial services industry, we've been guiding our clients, both locally in Leeds and nationally across the UK, through the mortgage market, helping them secure the best deals. At IMB Online, we're all about personalized service. Our team of highly trained brokers understands that every client's needs are unique, and that's why we offer a wide range of mortgage options from various lenders. Our goal is to ensure you get a mortgage deal that's tailored to your situation. But we're not just about business - we're about community. As a locally-based mortgage broker in Leeds, we're committed to giving back to our community and are actively involved in local charities. Don't just take our word for it - check out our glowing reviews from clients who have experienced the IMB difference. From our professionalism and responsiveness to our personalized service, our clients have a lot to say about us! So, whether you're based in Leeds or anywhere in the UK and asking yourself, "Where can I find the best mortgage brokers near me?", look no further than IMB Online. Join the IMB family today and let us help you unlock your dream home! 🏠🔑
Contact info
33 Roxholme Grove, LS7 4JJ, Leeds, United Kingdom
- 0333 210 0082
- lee@imbonline.co.uk
- imbonline.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from start to finish
Lee made what seemed impossible at the start become a reality, and was so helpful and approachable during the whole process. His knowledge and expertise made us never doubt we would end up with the house we wanted. I have already recommended Lee to several other friends thinking of buying a house. Thank you very much Lee.
Lee has been fantastic with helping us…
Lee has been fantastic with helping us from the get go, from offering unlimited advise and support either over the phone or by text long before we were in a position to use his services.
He has a fantastic "normal approachable guy" manner which immediately made us feel comfortable.
Thank you so much Lee for all your help! A* service.
We have had a great experience using…
We have had a great experience using Independent Mortgage Brokers. Sarah has been very helpful as we are first time buyers and has guided us all the way. I would definitely recommend others to use this firm.
Absolutely fantastic
Absolutely fantastic. Great service from Lee and the team - he managed to get us a great deal, even during the rough times created by Covid. Would definitely recommend to anyone thinking about getting a mortgage.
Excellent service from Lee.
Excellent service from Lee..
would highly recommend..
Absolutely fantastic
Absolutely fantastic. I'm in my new flat thanks to Sarah's hard work. Couldn't recommend her highly enough.
Got me a great deal even with my poor credit history.
Excellent
Excellent, helpful and professional throughout. Honest regarding the process and what we would need to provide to aid our application.
This is the second time Lee has helped…
This is the second time Lee has helped us though the mortgage process and just like before, we were really pleased with the service provided and advice given. We wizzed through the process and managed to get our mortgage offer really quickly which was all down to Lee’s hard work behind the scenes.
We will be using Lee again when we need to in the future and have already recommended him to friends that are looking for a honest, trustworthy broker!! Thanks for your help Lee!!
Excellent
I worked with Sarah and she's been outstanding from start to finish. I'm now finally close to completing purchasing my first house! Thank you so much, it's been rather a long journey with the chain collapsing and issues cropping up from the solicitors; but Sarah's been excellent throughout.
Cant fault the service I have received
Cant fault the service I have received, professional and very efficient in the processing of my mortgage application. Highly recommend.
Lee has been amazing throughout the…
Lee has been amazing throughout the mortgage processing. He listened well, explained patiently and communicated effectively.
Lee was so helpful and I will recommend him to anyone out there 👍👍
Highly recommend
I’ve not had much experience with the mortgage /remortgage process but after finding lee I can honestly say it is the most easy experience I have had. Lee was polite professional and was on hand all of the way keeping myself and my partner up to date throughout. Lee took care of everything and I could not be anymore happy than I am with the service and support from Lee. I would highly recommend to anyone
I can't thank Lee enough for all of his…
I can't thank Lee enough for all of his hard work he has put in to sorting my mortgage for me, I had tried to sort a mortgage through lots of other places and had no luck and was ready to give up but thought I would give it one last try through independent mortgage brokers and I'm so glad I did. Lee has done so much more work than I expected and will definitely be going back to him in the future.
Top class mortgage brokers.
Top class mortgage brokers.
Regardless of your position or circumstances Sarah and Lee can help.
I work for a mortgage lender and have been very impressed by their knowledge and professionalism.
I just couldn't help coming back again…
I just couldn't help coming back again to rate this company. This is because after sale service is even more amazing. I got my mortgage approved and Lee is still following up with the other bits and pieces to ensure everything is 100%. They don't just leave you in the dark. This is very commendable especially for first time buyers like me who don't really understand how the whole process works. Great after sales service!! I would recommend ANYDAY, ANYTIME and ANYWHERE!!!
Very good company
Very good company. Trustworthy, professional and courteous. First time buyer so have limited experience with mortgages but this company have made it a breeze. Great rate and great advice in regards to length of fixed rate. Nothing has been too much bother for them. I never thought I'd be able to get a mortgage but this company has made that dream become a reality. Would highly reccomend.
Lee @ IMB is amazing
Lee Maynard handled my mortgage brokering at IMB in such an expedient and professional manner. Within a few days he had found me and my wife the best deal on the market yet well tailored to our housing needs. The rate was amazing and it came with awesome perks and offers. I would definitely be recommending him - you can be sure of a friendly, hassle-free, unbeatable customer experience.
Top notch service
Top notch service. Lee knows his stuff. He talked me through the process from start to finish. Very efficient, friendly and professional. Well done.
IMB - Sarah Devine
IMB - particularly Sarah was recommended through my parents friend. I am a first time buyer so not sure how it all works and my parents haven’t purchased a house in 25 years so the process had all changed. Nonetheless, Sarah has walked us through the process from start to finish. Even when I’ve asked silly questions (due to my lack of knowledge), Sarah has always answered them as politely as possible and dealt with my worried parents with ease too! I would definitely recommend, she has made the process very simple for me.
Brilliant Service
Myself and my partner used IMB to obtain out first mortgage with a shared ownership scheme. My credit wasn't amazing but Lee managed to get us a decent rate with a high street bank, he helped us in every way he could and even when the first flat fell through due to the terrible housing association he was straight on it with the next one and even found us a better deal. He always answered my email straight away even when there was no need and always kept me in the loop with what's going on. Now after what's been a nightmare couple of months we get to move into our new home in a few weeks time.
Honestly couldn't recommend him and IMB enough.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








