Imperial Time UK Ltd Reviews 168

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was doubtful. I thought... there's no way these guys are offering these watches at these prices with this level of care and service. No need to doubt, they were, they do and they are. Couldn't recom... See more

Rated 5 out of 5 stars

The guys at Imperial Time really went above and beyond with all aspects of their service here. Came in for a simple valuation request at the recommendation of one my friends. Ended up leaving with two... See more

Company replied

Rated 5 out of 5 stars

Beautiful bracelet, super knowledgeable and efficient, would both highly recommend & purchase again. I bought from the web page as I’m too far away from the shop, however after chatting to Zarius (... See more

Rated 5 out of 5 stars

Great bunch of guys with outstanding customer service…they even bought my daughter some marshmallows for my second visit as she’d mentioned she was a big fan of them! No high street shop would bother... See more

Company details

  1. Watch Store
  2. Clock Watch Maker
  3. Jewelry Repair Service
  4. Jewelry Store
  5. Watch Repair Service

Written by the company

Imperial Time UK Ltd sells & buys luxury watches & jewellery. Established in 2015 we have years of experience, expertise & market knowledge. As members of the National Association of Jewellers our aim is to provide the best service & price. With our secure online platform & Showroom located in heart of London's Diamond District, Hatton Garden, we provide a quick, transparent & high-end service to those buying or selling Jewellery, Diamonds, Gold, Rolex, Audemars Piguet, Patek Philippe, & Cartier. Buy or Sell Rolex DateJust, Rolex Daytona, Rolex Submariner, Rolex Yacht-Master, Rolex Oyster Perpetual, Rolex SkyDweller, Rolex DayDate 40, Rolex DayDate II, Rolex Gmt-Master II, Patek Philippe 5711, Patek Philippe 5980, Audemars Piguet Royal Oak.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

10/10

Purchased a Rolex Day Date from Imperial Time, perfect transaction, will be buying from them again in the future.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

lmperial is the 'go to' professional

Imperial sold the watch that I originally wanted which I did not blame him for as they are really busy, then I received a call the very next day stating they had an even better watch for me which I agreed to purchase.
The service from start to finish was amazing from comms to progress reports, and the personal touch provided by Imperial.
Imperial Time now has a customer for life!

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly team and easy smooth business transaction. Would recommend and come back to do business for sure!

August 19, 2022
Unprompted review
Rated 4 out of 5 stars

Responded to emails promptly.

Really nice guys. Took my watch in for a quote on a complicated repair and they gave me a good quote but I decided against repair at this time. They responded to emails nice and promptly. Only thing to improve would be that I told them what time I could come to pick up my watch (my lunch break), and when I arrived within that time, the watch wasn't there and I had to wait for them to go and get it. Not a huge deal.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

I sold my Rolex GMT-Master ll and I got…

I sold my Rolex GMT-Master ll and I got good price. They are very professional and friendly. Would definitely deal again.

March 8, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you for your visit!

We always try to make all of our deals fair and convenient for both parties.

Rated 5 out of 5 stars

Absolutely Amazing Price

Absolutely amazing, great prices for guaranteed quality watches. I will 100% be buying more from them.

March 8, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you so much, we had a great time during your visit to the store.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Purchased a Rolex DayDate Black Ruby…

Purchased a Rolex DayDate Black Ruby Dial, was excellent service and very satisfied with my watch.

March 7, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you ever so much, we had an amazing time dealing with you.

Great investment piece that we managed to get at the right price for you.

Rated 5 out of 5 stars

Fantastic experience…

The guys at Imperial Time really went above and beyond with all aspects of their service here. Came in for a simple valuation request at the recommendation of one my friends. Ended up leaving with two new watches! A conversation about our respective business, then switched to future plans with watch investments and how the market has completely changed. No salesly tactics, just honest advice and opinions. Really made to feel comfortable and I would definitely recommend paying these guys a visit. I'm sure I'll be seeing you all again soon!

February 25, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

WOW! Thank you so much for the kindest review.

We had an absolute pleasuring providing you with two great investment pieces.

We look forward to seeing you again.

Rated 5 out of 5 stars

Wanted an Investment watch and Imperial…

Wanted an Investment watch and Imperial Time really helped to advise and go through all the different models. Ended up buying a GMT master II in steel and couldn't be happier.

February 21, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you ever so much, we had a ball helping you decide on the right watch for you.

We hope to see you again in the future!

Rated 5 out of 5 stars

Great experience buying my first Rolex…

Great experience buying my first Rolex no pressure at all and a good price and service. Definitely recommend!

February 17, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Amazing to hear from you!

Was an absolute pleasure dealing with you. We look forward to seeing you again.

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