Imperial Time UK Ltd Reviews 168

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was doubtful. I thought... there's no way these guys are offering these watches at these prices with this level of care and service. No need to doubt, they were, they do and they are. Couldn't recom... See more

Rated 5 out of 5 stars

The guys at Imperial Time really went above and beyond with all aspects of their service here. Came in for a simple valuation request at the recommendation of one my friends. Ended up leaving with two... See more

Company replied

Rated 5 out of 5 stars

Beautiful bracelet, super knowledgeable and efficient, would both highly recommend & purchase again. I bought from the web page as I’m too far away from the shop, however after chatting to Zarius (... See more

Rated 5 out of 5 stars

Great bunch of guys with outstanding customer service…they even bought my daughter some marshmallows for my second visit as she’d mentioned she was a big fan of them! No high street shop would bother... See more

Company details

  1. Watch Store
  2. Clock Watch Maker
  3. Jewelry Repair Service
  4. Jewelry Store
  5. Watch Repair Service

Written by the company

Imperial Time UK Ltd sells & buys luxury watches & jewellery. Established in 2015 we have years of experience, expertise & market knowledge. As members of the National Association of Jewellers our aim is to provide the best service & price. With our secure online platform & Showroom located in heart of London's Diamond District, Hatton Garden, we provide a quick, transparent & high-end service to those buying or selling Jewellery, Diamonds, Gold, Rolex, Audemars Piguet, Patek Philippe, & Cartier. Buy or Sell Rolex DateJust, Rolex Daytona, Rolex Submariner, Rolex Yacht-Master, Rolex Oyster Perpetual, Rolex SkyDweller, Rolex DayDate 40, Rolex DayDate II, Rolex Gmt-Master II, Patek Philippe 5711, Patek Philippe 5980, Audemars Piguet Royal Oak.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

Truly proffesional outfit

Truly proffesional outfit. Would definitely be using again. Very competitive prices

February 4, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you ever so much Scott!

We had an amazing time deciding which investment would be best for you.

Rated 5 out of 5 stars

Spot on service from the lads

Spot on service from the lads. Would recommend the boys top guys and even better prices.

February 4, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you so much mate, was very easy dealing with you.

We hope to see you pop down into the store again.

Rated 5 out of 5 stars

Ordered a custom 18k gold bracelet

Ordered a custom 18k gold bracelet! Took 2 weeks and was exactly what I was wishing for

February 3, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you ever so much for selecting us on your custom piece.

We had an amazing time creating your masterpiece, we look forward to seeing you again.

Rated 5 out of 5 stars

Sold my Rolex submariner 116613LB I got…

Sold my Rolex submariner 116613LB I got good price and They paid what they agreed on the phone

February 3, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you ever so much for the review, we aim to please at all times.

We look forward to dealing with you again.

Rated 5 out of 5 stars

Highly recommended

Excellent price and excellent service. A pleasure doing business.

February 1, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Great dealing with you, we are happy that you satisfied with your purchase.

We look forward to seeing you again.

Rated 5 out of 5 stars

Yacht master 2

Nice ! Good service , i brought yachtmaster 2 and im happy about it.

January 24, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Great to see your positive review, we will soon see your YachtMaster 2 shoot in price.

We look forward to seeing you again.

Rated 5 out of 5 stars

Excellent price and Evan better…

Excellent price and Evan better service.. I would definitely recommend for your watches and jewellery

January 17, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you for your kind review.

We hope to see you again.

Rated 5 out of 5 stars

Extremely helpful!

I have been to many jewellers in Hatton gardens but none of them stood out like Imperial time. The staff was VERY helpful and aided me in making a few purchases. They never once pressured me to leave a deposit like other jewellers have. I will HIGHLY recommend them to all my friends and family. They will definitely be seeing me again!

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, very helpful and polite team
Definitely will use again when I purchase my next time peace!

January 10, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Thank you ever so much for this amazing review.

We look forward to seeing you again.

Rated 5 out of 5 stars

Well went to Hatton garden to purchase…

Well went to Hatton garden to purchase a Rolex there were many shops selling Rolexes which we went in but these were the top notch Rolexes and customer service was absolutely excellent very polite and nothing was too much trouble They were not pushing into you buying from them this was the first shop we went to after going to another six shops we knew that the first shop was the best For quality and customer services and they even kept my daughter happy trying on the diamond bracelets while my husband chose his Rolex she was just gutted she couldn’t have one so if you’re looking for a Rolex and you’re going to Hatton Garden please go to these people first you won’t be disappointed

January 5, 2022
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Good Evening Samantha,

Thank you ever so much for the lovely feedback from our first deal. We look forward to seeing you again.

Kind Regards
Imperial Time UK Ltd

Rated 5 out of 5 stars

Great service, fabulous bracelet!!

Great service, fabulous bracelet, would definitely recommend Imperial Time. Item shipped as promised just in time for Christmas.
Keep up the good work :))

December 24, 2021
Unprompted review
Imperial Time UK Ltd logo

Reply from Imperial Time UK Ltd

Good evening Jeff,

Thank you so much for the amazing review. We had a pleasure dealing with you.

We look forward to dealing with you again.

Kind Regards
Imperial Time UK Ltd

Rated 5 out of 5 stars

Absolutely outstanding service

Great customer service is not easy to come by so when I receive it I think it’s worth acknowledging.
I needed a repair on my necklace and within a couple of days of them receiving it they repaired and returned.
The quality of the repair and service was outstanding.
I will not hesitate to recommend this company.

November 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great bunch of guys with outstanding…

Great bunch of guys with outstanding customer service…they even bought my daughter some marshmallows for my second visit as she’d mentioned she was a big fan of them! No high street shop would bother doing that. Great watch at a more than fair price.

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service!!

Absolutely amazing experience dealing with these guys, I made an enquiry regarding a watch, it was the best price for by far the best example. Imperial time dealt with my enquiries even out of working hours due to my work habits. I don't live anywhere near the area so the watch had to be delivered. The watch was on my wrist within 24 hours of my initial enquiry. Top Job guys and thank you so much.

July 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent purchase

Received a great watch at a very reasonable price, very prompt delivery and kept me updated constantly.
Would highly recommend Imperial time for trouble free transaction of premium quality watches.
Delighted with my purchase and will certainly keep a eye on the website for future purchases.

May 30, 2021
Unprompted review

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