IMP Mortgage & Protection Advice Ltd Reviews 

124
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dawn was excellent at supporting a first home purchase. Being a first-time buyer and having no idea where to even start, Dawn was so helpful every step of the way; from initial enquiry, supporting wi... See more

Rated 5 out of 5 stars

Dawn made my first home purchase as smooth and easy as possible. Available for phone calls to explain and discuss throughout the process.

Rated 5 out of 5 stars

Five years ago contacted IMP to see if they could help us find a mortgage as we have a specialised job and are not as young as we used to be. We had tried a few local agents who struggled with our re... See more

Rated 5 out of 5 stars

Dawn, thank you for all your help & advice since we first started our mortgage journey with you just short of a decade ago. We've just purchased our second home & your knowledge is always appre... See more

Company details

  1. Mortgage Broker

Written by the company

With over 35 years of experience in financial services, we've been helping people find the right mortgage and protection solutions since 1995. After years of working for major high-street lenders, we founded IMP Mortgage & Protection Advice in 2014 with one goal: to provide honest, personalised advice without the pressure of sales targets. We take the time to understand your needs, explain your options clearly, and support you every step of the way. Our reputation is built on trust, reliability and excellent customer service, with many of our clients coming to us through referrals and recommendations. Whether you're buying your first home, moving, remortgaging or reviewing your protection needs, we're here to help. Friendly advice. Tailored solutions. No pressure.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

The best mortgage advice and price we could have hoped for. Helped us out massively, would recommend 10/10

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Could not recommend more highly!!

I have bought and sold 8 houses in my life and so have used at least that many financial advisors and probably more for life insurance, etc and this is the best, most reliable, helpful service I have ever had. I am disabled and have concentration problems and so my advisor came to the house and with kindness and patience went through everything several times until I completely understood every aspect - for which I am extremely grateful. Communication was clear and quick - as was every other aspect of this process!

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

From start to finish Rita was excellent when discussing the mortgage product and breaking it all down and explaining it in laymans terms. She also has a great personality and was an absolute pleasure to work with and would highly recommend her services.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend Dawn at IMP

Totally recommend Dawn at IMP! Very helpful and great communication throughout the whole process. Took the stress out of a stressful task!

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you for all your help & advice…

Dawn, thank you for all your help & advice since we first started our mortgage journey with you just short of a decade ago.

We've just purchased our second home &
your knowledge is always appreciated - and predictions spot on when it comes to remortgaging.

We are absolutely loving our new home...it's perfect...& affordable thanks to your sound advice & expertise!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Mortgage review

We have just used the professional services of Rita Davidson from The Independent Mortgage Partnership. We would highly recommend this company and Rita as, she was very professional, knowledgeable and ensured the process was smooth.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Rita is very knowledgeable

Rita is very knowledgeable. I needed a mortgage quickly and she delivered. I would highly recommend her for an efficient stress free service.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

I was recommended by a friend to speak…

I was recommended by a friend to speak to Dawn about mortgages and what a fantastic recommendation that turned out to be. First class service from the very start right through to the final settlement and beyond. I can’t thank Dawn enough for making what was a daunting task become a lot more manageable, her knowledge and work ethic is 1st class.

October 5, 2022
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

Many thanks for your review Paul, hope you are settling in!

Rated 5 out of 5 stars

The best in the business

IMP / Dawn have been absolutely fantastic in all aspects of arranging mortgages, re-mortgages, switches to new deals and insurances for us. Great person to deal with and incredibly efficient! Can't recommend IMP highly enough, 5 stars in every area.

October 4, 2022
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

Many thanks for your review Liam!

Rated 5 out of 5 stars

Excellent service.

As a first time buyer Dawn walked me through everything about getting a mortgage and the necessary insurances required or wanted. Dawn was always available to answer my calls or emails to help explain something in further detail or detail the steps required. I would recommend Dawn to anyone and will definitely be using again when the time comes.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Rita has been amazing from start to…

Rita has been amazing from start to finish. As first time buyers we were pretty clueless but she explained everything. She was very patient with us and always there to take a call/ answer our questions. Couldn’t recommend her enough. x

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

First Class Service

We had a first class experience with Rita. She is an expert in making the complex sound simple and easy to understand. She reassured us throughout the process and always kept us informed with everything during the current turbulent market. I would highly recommend using Rita and The Independent Mortgage Partnership.

September 22, 2022
Unprompted review
Rated 5 out of 5 stars

The Independent Mortgage Partnership (Dundee) Ltd

Five years ago contacted IMP to see if they could help us find a mortgage as we have a specialised job and are not as young as we used to be. We had tried a few local agents who struggled with our request however IMP (Rita Davidson) went above and beyond. Although our options were limited Rita talked us through everything and was there at every step. We couldn't rate IMP more and decided to stick with them when our mortgage came up for renewal.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

I have utilised the services of The…

I have utilised the services of The Independent Mortgage Partnership (Dundee) Ltd twice in recent times and highly recommend their services to you. I am currently concluding a mortgage transaction which Rita Davidson in Dundee helped me complete in around 4 weeks.
I am very satisfied with their friendly professionalism.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

We are returning customers to dawn at IMP because we could not rate her services highly enough and would recommend her to all our family and friends. We were so thankful for all the help and guidance we received we believe she goes over and above. She is excellent at her job very knowledgeable and was always available whenever we had questions.

August 18, 2022
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

Many thanks for your review Sam, hope you are all settling in to the new house!

Rated 5 out of 5 stars

Equity Release

Brilliant experience with Rita Davidson arranging Equity Release for me.Rita is very helpful, professional, competent and knowledgeable.
She made sure things moved quickly, answered calls and emails the same day, and got a very good package for me.
She was totally non-judgemental and very straight talking.
The solicitors Rita instructed on my behalf, at my request, were equally as good.
I was recommended to Rita by a friend and I will certainly recommend Rita to others.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

First Time Buyers

We were dealing with Dawn off a family members recommendation. We were first time buyers, and the process of buying a home was daunting. However Dawn dedicated her time & put all her effort to ensure we were happy with all documentation and the process of buying our property.

Dawn always went the extra mile answering any queries or questions, or even reassuring us both when needed!!

We cannot look past IMP & Dawn for mortgage support, and general life assistance when it comes to buying a property. We cannot recommend IMP enough, will definitely be back once our current term ends.

June 28, 2022
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

Many thanks for your lovely review Chloe!

Rated 5 out of 5 stars

Dawn at IMP

Dawn, as ever, was incredible. This was our second time using her and just like last time she made my life so easy. Even when moving took lots of turns, Dawn took all the stress out of it. I can't recommend her enough. She truly is the absolute best!

June 28, 2022
Unprompted review
IMP Mortgage & Protection Advice Ltd logo

Reply from IMP Mortgage & Protection Advice Ltd

Thank you for continuing to use our service Laura, it's greatly appreciated!

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