I really enjoy working with this company. Their customer service is excellent and they keep you updated right through the process. These are complicated orders as they are sourced from overseas a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was regularly kept up to date with this order since it was placed until it was delivered! As this order was imported, I expected it to take much longer and did not keep my fingers crossed to have it... See more
Never had any issues with Importitall ever. I've ordered from them previously on a few occasions. Everything runs like clockwork and they're always updating shipping info. Very satisfied.
Company replied
The item arrived on time and in good condition. This was also the cheapest import service that I managed to find (that delivers to your door - using the post office would be cheaper but risky and woul... See more
Company details
Written by the company
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Contact info
18 Laneshaw Street, 1609, Johannesberg, South Africa
- queries@importitall.co.za
- importitall.co.za
4.5
Excellent
392 reviews
Replied to 92% of negative reviews
Typically replies within 24 hours
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Timeous delivery of good quality product
I was kept up to date with the delivery process and the right products arrived timeously... you can't really ask for more!
July 9, 2025
Reply from Importitall
Dear Nick
Many thanks for your feedback, it is greatly appreciated!
We hope to see you again soon, and we wish you a wonderful day further!
Kind regards!
THE IMMEDIATE SERVICE AFTER THE ORDER…
THE IMMEDIATE SERVICE AFTER THE ORDER HAS BEEN PLACED
July 7, 2025
Reply from Importitall
Dear Customer
Many thanks for your feedback, it is greatly appreciated!
We hope to see you again soon, and we wish you a wonderful day further!
Kind regards!
reliable, prompt service
July 7, 2025
Reply from Importitall
Dear Doris
Many thanks for your feedback, it is greatly appreciated!
We hope to see you again soon, and we wish you a wonderful day further!
Kind regards!
Never had any issues with Importitall…
Never had any issues with Importitall ever. I've ordered from them previously on a few occasions. Everything runs like clockwork and they're always updating shipping info. Very satisfied.
July 7, 2025
Reply from Importitall
Dear Elaine
Many thanks for your feedback, it is greatly appreciated!
We hope to see you again soon, and we wish you a wonderful day further!
Kind regards!
Reply from Importitall
Dear Clifford
Many thanks for your feedback, it is greatly appreciated!
We hope to see you again soon, and we wish you a wonderful day further!
Kind regards!
Order was received in good time and was securely wrapped…
Order was received in good time and packaging was good. Overall it was a good experience.
June 17, 2025
I ordered a Mclaren car for my son…
I ordered a Mclaren car for my son which was supposed to be for a 12 year old I received a purple Lamborghini for a 3 year old instead. Very disappointed. It was super expensive for something that I could've got for five thousand or less.
June 9, 2025
Reply from Importitall
Dear Dissapointed Customer
Our apologies, this review does not sound right at all.
Looking at your order confirmation, you ordered the following item:
"OLAKIDS Kids 12V Licensed Lamborghini SIAN Ride On Car, Electric Vehicle for Toddler with Control Remote, Battery Powered Toy with Music, Horn, 2 Speeds, Suspension, LED Lights, Bluetooth (Purple)"
In the product description, as well as the images, it states the following:
"This motorized toy car is suitable for children from 37 to 95 month old and bears up to 55 lbs."
Are you sure you have contacted the correct store, or are referring to the correct order as none of the details you have provided seem to match the order you placed?
Please feel free to contact us on queries@importitall.co.za and we will do our best to assist.
Kind regards!
Very efficient
Very efficient, delivered quickly and safely. Love the dolls. Thank you.
June 11, 2025
Good experience
The search was easy and from purchase to delivery everything went smoothly.
June 10, 2025
Went off very smoothly,no hassles at…
Went off very smoothly,no hassles at all.Thank you for the excellent service.
June 10, 2025
Fast and convenient
Fast and convenient, especially after the found the item I ordered it was within 3 working days
June 9, 2025
No issues and delivery on time
No issues and delivery on time as scheduled / quoted - what more could you want.
June 9, 2025
Great service
June 9, 2025
Excellent service!
June 6, 2025
I was suprice cause I was updated every…
I was suprice cause I was updated every step.is cheaper and easier. The delivery was fast than I thought. Am happy with your commitment.
May 12, 2025
Excellent service
May 12, 2025
Had no issues. Efficient delivery.
May 12, 2025
Excellent after sales service team!
The product was not what I expected. However I need to say that the after sales team came back to me and I was very impressed with the speed and proposal suggested. 5 stars to the team👏🏼👏🏼
May 5, 2025
Reply from Importitall
Dear Arthur
Our apologies, that does not sound right at all. We have looked up, we have no record of you contacting us - if you could send us an email with your concerns, we'll be sure to assist!
We look forward to hearing from you!
Kind regards
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