IMA Mortgages & Protection Reviews 

81
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were recommended Ian and IMA by friends who had used their services to broker a mortgage for their first house. The recommendation held true - Ian broke everything down so that it was a manageable... See more

Company replied

Rated 5 out of 5 stars

Paige has been fantastic throughout the process and helped us every step of the way. As first time buyers she was very knowledgeable and that was exactly what we needed. Highly recommend.

Company replied

Rated 5 out of 5 stars

Have been using IMA for nearly 10 years, through 3 property sales and remortgages in-between. They’ve been excellent every time and have definitely saved me loads of money through finding the best rat... See more

Company replied

Rated 5 out of 5 stars

I've been using the services of Hemel's IMA for 20 years now, and they continue to impress me every single time. Liane, Maddie and Kelly have always been super helpful, but this time they went above a... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Mortgage & Protection advisers based in Hertfordshire. We have access to a comprehensive range of options to help you find the most suitable product depending on your individual needs and circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

All reviews

(81)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

5* review

Can't recommend IMA Mortages enough, Naomi and Ellie were so polite and helpful, always quick to respond and just made the whole process so straight forward.

August 20, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review Jo! So pleased to have helped!

Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company, so helpful they go above and beyond any other company we've dealt with. So grateful to them for making our mortgage process so easy.

May 16, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you Monica!

Rated 5 out of 5 stars

Fantastic service!

Naomi and Hermione were lovely and always available to answer any queries we had throughout the process. As first-time buyers this was invaluable and made the process so simple for us. Would definitely recommend to anyone looking for a mortgage advisor.

June 14, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you Julian, glad we could help & we look forward to speaking again in the future!

Rated 5 out of 5 stars

Always helpful and knowledgeable


Ian helped me out with a tricky mortgage and was patient and knowledgeable throughout the process.
His back up team member, Ellie, was always prompt and helpful when required.
Highly recommended.

May 25, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thanks Tony, so pleased to have helped you!

Rated 5 out of 5 stars

Great Team

Great experiences with this company. I have used them for many years since i brought my first property! Special thank you to Ian & Ellie for all your help and advice!

May 23, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you Sam - glad we could help!

Rated 5 out of 5 stars

Great team

I cannot recommend Liane and her team highly enough. We have been working with Liane and team since 2017. They have been amazing to deal with and have managed our mortgage and provided guidance & support through all the market cycles and all the challenges.

June 30, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you Paul for your feedback, always happy to help!

Rated 5 out of 5 stars

Liane has been a trusted advisor for…

Liane has been a trusted advisor for years and Paige was very helpful and kept us up to date on our latest remortgage.

May 3, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review, pleased to have helped!

Rated 5 out of 5 stars

Great experience with Liane and Paige…

Great experience with Liane and Paige who made our purchase as smooth as it could have been. Providing us with great advice and support whenever we needed it.

April 5, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review!

Rated 5 out of 5 stars

We have been with IMA for three…

We have been with IMA for three consecutive mortgage/remortgage cycles now and have had the pleasure of dealing with both Ian and Ellie. They offer a fantastic personable service, and have worked tirelessly to ensure we have been fully informed on all options when securing the best possible deal. This was particularly important during current turbulent times, and it is reassuring to know such diligent professionals have your best interests as a priority.

Ian and Ellie - thanks again, we really appreciate your service.

February 1, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review, Stuart!

Rated 5 out of 5 stars

5* customer service from IMA.

Fantastic customer service from the IMA team. Thank you so much for making the whole process of buying our new house a breeze from start to finish. Highly recommend!

February 15, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review Ryan!

Rated 5 out of 5 stars

Superb

Ian has helped us before so this was a straightforward decision to use IMA again. Always on hand very helpful and professional service. Can’t recommend highly enough. Thank you.

January 8, 2024
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review!

Rated 5 out of 5 stars

Amazing team!

As first time buyers, Nay and Hermione were just incredible. So supportive and very responsive to emails and all our queries. I cannot say enough good things about these two. Absolute dream team and we are so grateful!

December 11, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your lovely feedback Ellen!

Rated 5 out of 5 stars

Amazing service

What can i say? IMA, Liane, Paige and the whole company are just fabulous. Liane and Paige helped us through the plethora of complications with our mortgage. Always super helpful, really prompt in answering emails and just a thoroughly professional experience from start to finish....utterly recommend!

December 1, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review Martin!

Rated 5 out of 5 stars

This is the second time i have used…

This is the second time i have used IMA, this time for my re-mortgage, I can honestly say they are fantastic. Especially, Naomi & Hermione who went out of their way to ensure the process went smoothly and were always at the end of the phone when needed. I would definitely be using them again and recommend to everyone I know! Thanks girls x

November 22, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review!

Rated 5 out of 5 stars

I have been using IMA for 10 years to…

I have been using IMA for 10 years to find the best mortgage deals for my flat and then my house. Liane always provides top professional service and has so much experience and advice. Recently working with Paige on the remortgage has been easy. Communication is always fast and clear. Always highly recommend.
Hal

October 30, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you Hal, for your review and feedback!

Rated 5 out of 5 stars

Ian and Ellie are incredibly helpful

Ian and Ellie are incredibly helpful, they provide a quick and effective mortgage service. They go above and beyond, I would highly recommend!

September 1, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review!

Rated 5 out of 5 stars

Friendly, helpful & knowledgeable

We needed to renew some life insurance policies and found IMA spot on, having used them before for a remortgage. Ellie Thomas looked after us brilliantly providing good advice and maintaining friendly and helpful communications throughout the process - despite our local doctors surgery taking over 6 months to supply our medical records. Would highly recommend these guys and will be using again in the future!

August 16, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your positive feedback Neil, we are glad to have helped you!

Rated 5 out of 5 stars

Very good company

Independent Mortgage Associates really made the difference. The bank we selected had a TERRIBLE idea to use an outsourced company (Integrar) for the mortgage process. They were terrible, but Paige Wegener helped us, including dealing with them and I can assure without their support and help, we would not gone though the painful process.
5 stars to IMA and to Paige!

Thanks you.

August 1, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review!

Rated 5 out of 5 stars

Can't recommend Nae highly enough

Can't recommend Nae highly enough - she goes the extra mile and I have every faith that she is always making sure I am getting the best deal possible.

July 3, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your positive feedback - Nay is a great asset to our team!

Rated 5 out of 5 stars

Friendly, efficient and easy to deal with

Ellie from IMA very quickly sorted our life insurance and critical illness cover to align with our recent mortgage change. She was friendly, efficient and very easy to deal with. Thank you!

June 30, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you Daniel. We are pleased we could help arrange the insurance for you all!

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