IMA Mortgages & Protection Reviews 

81
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were recommended Ian and IMA by friends who had used their services to broker a mortgage for their first house. The recommendation held true - Ian broke everything down so that it was a manageable... See more

Company replied

Rated 5 out of 5 stars

Paige has been fantastic throughout the process and helped us every step of the way. As first time buyers she was very knowledgeable and that was exactly what we needed. Highly recommend.

Company replied

Rated 5 out of 5 stars

Have been using IMA for nearly 10 years, through 3 property sales and remortgages in-between. They’ve been excellent every time and have definitely saved me loads of money through finding the best rat... See more

Company replied

Rated 5 out of 5 stars

I've been using the services of Hemel's IMA for 20 years now, and they continue to impress me every single time. Liane, Maddie and Kelly have always been super helpful, but this time they went above a... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Mortgage & Protection advisers based in Hertfordshire. We have access to a comprehensive range of options to help you find the most suitable product depending on your individual needs and circumstances.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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4.9

All reviews

(81)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Independent Mortgages were fantastic…

Independent Mortgages were fantastic throughout the process of securing a mortgage for our first property. Nay and Hermione in particular were extremely helpful - very responsive, friendly, and willing to do anything they could to help speed up the process. I’d strongly recommend this mortgage broker.

June 1, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review India. Nay and Hermione are glad to have helped!

Rated 5 out of 5 stars

100% recommend Nay and Hermione.

I really cannot recommend Nay and Hermione @ Independent Mortgage Associates more highly. They are absolute superstars. I can't believe I haven't used them sooner to advise on my mortgage offers/ renewals. It is mad that their service to you is FREE - they recover a small commission from the relevant lender (and the cost is not passed on to you i.e. you still receive the same rate as if you didn't use a broker). Literally anyone who mentions mortgages to me now gets the same instant response: "you need to speak to Nay".

April 12, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review Ross - Nay and Hermione are an asset to the team and I'm so pleased they could assist!

Rated 5 out of 5 stars

Great experience!!

Excellent service from start to finish. Everything explained very clearly. The process was smooth and hitch free. My wife and I are now enjoying the life time mortgage secured. Thank you to Liam and Paige.

April 14, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you Cornelius for your feedback!

Rated 5 out of 5 stars

Brilliant yet again….

Another amazing experience from the team. I have used these guys on my last 2 properties and 3 renewals now and every time they have been brilliant. Not only very informative every step of the way but also very friendly and always on hand to answer any question I may have.

Recently I ported my existing product from one property to another. Something I had not done before. I felt really supported and appreciated all the help and advice. Not only from the first step of helping to arrange it, but right through to completion yesterday. Thank you all so much!

March 27, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you so much for your review - we are so pleased we could help you!

Rated 5 out of 5 stars

Fabulous Service

Fabulous Service! Ian & Summer have given faultless support, guidance and advice throughout. Buying/selling in a year where everything was thrown at the property market was stressful but Ian kept everything on track for me. I can’t recommend enough!! Thank you!

March 28, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you so much for your lovely review for Ian & Summer - we are so pleased we could help!

Rated 5 out of 5 stars

Great team and service

I would totally recommend their services. This is the second time I have used their services and I would do it again. Ellie particularly was very helpful in finding the right insurance for my needs and she is a delight to talk to.

February 22, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review Isaac, we are so pleased the team and Ellie could help! :)

Rated 5 out of 5 stars

Would 100% recommend

Would 100% recommend Independent Mortgage Associates for assistance in finding a mortgage. Ian was especially helpful and was always on hand to provide assistance and additional advice when required.

January 27, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your review Daniel, we are so glad we could help!

Rated 5 out of 5 stars

Good team and great service

Very happy with the help me and partner received to help get us our Mortgage together.
110% service

June 8, 2022
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your feedback Hannah, I am pleased we could help!

Rated 5 out of 5 stars

We would use IM again and highly recommended them.

This is the second time IM have helped us secure a mortgage. They were absolutely brilliant. So helpful and efficient. We would use them again and we would highly recommend them.

January 11, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your feedback, so pleased we could help!

Rated 5 out of 5 stars

Top Company & personnel

So we found IMA on google, read the reviews and got an appointment with Naomi, she was great and found the mortgage for us, no fuss just great service. She then passed us on to Hermione who has also been great, I will be definitely using them in 5 years when we remortgage and will advise anybody else to use them. They follow up and check everything is ok. Top 5 star rating thanks for everything.

January 9, 2023
Unprompted review
IMA Mortgages & Protection logo

Reply from IMA Mortgages & Protection

Thank you for your kind words. We are glad we could help!

Rated 5 out of 5 stars

If you are after a mortgage . Go nowhere else !!!

I have been using this company for many years now. Probably 5/6 moves !! The whole team are wonderful. But I must mention Liane. She is amazing , she knows what I want in my mortgage product and always gets me a great deal. Strange how we share huge family moments with people we never meet. But Liane had given me advice before during and after at many crossroads in my life. It’s like taking to an old friend. Many years ago she as able to get me a deal that was unbelievable when compared to other companies and banks. So I’ve stuck with them. Clearly I can highly recommend them. Liane — if u read this. Thanks .. Rich

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Greatest Asset to my Purchase

No one was more helpful in my house buying experience than Hermione and Nay.

They went above and beyond the Mortgage Adviser role and helped with chasing the solicitor and estate agent as well as giving me advice throughout.

They managed to secure me a great deal before all the interest rates shot up and managed to help keep my rate when my first property fell through.

Their hard work was greatly appreciated and definitely will be going back!

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Liane and Claire were fantastic from…

Liane and Claire were fantastic from our first call right up to completion. Plenty of advice and explanation of all the available options. They got me a great deal and even managed to get the interest rate held and offer extended when our first house purchase fell through. Many thanks!

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Simply the BEST team!

This team are just fantastic!
James and Sarah can’t do enough to help you with there positive and happy service. They are always chasing up lenders and their communication with me as a client is always excellent.
James is really highly knowledgable on the latest deals and information. We have used him for many years for remortgages and house purchases and he has always found us the best deals.
We wouldn’t trust anyone else with our financial matters. I always recommend them to people. They are simply the best!

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Liane and Claire were both so helpful…

Liane and Claire were both so helpful from start to finish and made the buying process so smooth on their end! Quick responses and always so friendly and helpful - would 100% recommend :)

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Can't recommend Nay more!

Nay and her team made our first time buying process smooth and personable. Nay's expertise and warm demeanor made us feel safe & taken care of. Not only did she get us the mortgage she needed, she and her team consistently went above and beyond at each step of the way! We cannot recommend Nay enough!

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful, clear and profession service

I was recommended Independent Mortgage Associates from a friend so I got in touch and had an initial chat. They were very friendly, helpful and made my understanding of the possible mortgage options and rates very clear. This was highly appreciated as this was my first property purchase. They were able to get a mortgage in principal set up very quickly for me to start my search. Once I had an offer accepted, they were able to get the mortgage offer confirmed just as fast. They checked in with me regularly through the whole process to ensure I was happy and all was proceeding as expected. Overall, I would recommend IMA for anyone going through a property purchase. I would be sure to return to them in the future

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Best advisers you can find

I can't imagine a better experience than the one I had with Independent Mortgage Associates. I got my mortgage with them, but also the build and contents insurance for my home, as well as life insurance. Alex and Ellie guided me and my wife through the whole process, explaining everything in detail and answering all the questions I had with competence, patience and kindness. They are always available and reachable. I could always talk to them on the phone and quickly replied to all my emails. Regarding the mortgage, I was offered the best products on the market and, once I chose the one for me, Alex was able to get a decision in principle for me and to fix the rate with the lender for three months. This way I was able to search and find the home of my dreams with peace of mind that my rate wouldn't go up. That is great, considering this troubled times. They also didn't ask me a penny for their services. It's the lenders and the insurances that pay them a commission so I saved some money too. They also referenced me to a qualified surveyor, who revealed to be a great professional who discovered some important flaws with the property that we were able to address before completing the purchase. All in all, my experience was great and I can't recommend them enough. I will surely go back to them when it will be time to remortgage for the next fixed term.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Faultless!

Naomi, Nicola and Ellie made the process of getting a mortgage offer sorted as easy as possible. They completely took the stress out of the whole situation, communicated excellently throughout and went above and beyond every step of the way. I would recommend to all!

November 21, 2022
Unprompted review

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