Absolutely terrible! What's the actual point in indigo! Useless! Whoever runs the buses needs sacking! Anarchy. Never on time if turn up at all! Worst public transport going! Better off walking.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had problems uploading my result but after a quick email explaining my problem, Claudia got back to me and sorted the issue out promptly. Since my flight was really early in the monrning the day... See more
The whole process worked well. Tests arrived day after ordering and test result came first thing in the morning after sending late the previous evening. Definitely recommend. Just one small suggestion... See more
Christelle was amazing despite being severly short staffed. Lose 1 star because the process to get an antigen test certfieid was very stressful... I didn't get a QR code to scan my test kit ID... See more
Company details
Written by the company
As a Doctor led company, we pride ourselves on our commitment to providing our customers with results when it matters most. We offer fit to fly tests.
Contact info
2 Somerset Road, N17 9EJ, London, United Kingdom
- info@indigotraveltest.co.uk
- indigotraveltest.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rapid service
Unable to upload my flowtest results to provide me with a negative certificate
Had problems uploading my result but after a quick email explaining my problem, Claudia got back to me and sorted the issue out promptly.
Since my flight was really early in the monrning the day after my test and not able to process my certificate caused so much stress and unnecessary worry so your quick response made me feel stressfree once again :)
Thanks you Claudia
amazing service!
Had some issues with putting my results in and Claudia was so so helpful! She went above and beyond. The process as a whole was easy and helpful. Will be ordering again.
Excellent service
I sometimes hurry & make a mistake
I sometimes hurry & make a mistake. This time I also skipped something. Luckily I got help & encouragement. So thank you.
For me everything was very good…
For me everything was very good especially customer service staff.
I bought two tests first one worked…
I bought two tests first one worked well. Second one did not send me results. And I am travelling tomorrow.
I wasn’t able to locate my scan code…but they responded immediately
I wasn’t able to locate my scan code when receiving the tests. They were very tolerant with me when come to find out it was left in the packaging, even offering to send me replacements!
Can’t ask for anything more. So far this is a very trusted company.
I had trouble uploading my test…
I had trouble uploading my test results, due to a subscription pop up, but I emailed the office , and it was sorted for me. Many thanks
PROMPT SERVICE
I ASKED A QUESTION AND THE ANSWER CAME BACK WITHIN TWO HOURS. GREAT SERVICE
What an amazing service
What an amazing service! I misread the instructions and uploaded wrong image to my registration. Panicked, I emailed them and lovely Claudia sorted it within minutes! Had my certificate in less than an hour from the test!
Really good
Really good, competitive price. I felt confident ordering them, the site gives good advice on which countries may accept it! Also when we had troubles with the website, someone got back to us via email ASAP even on a Saturday evening to manually sort our problem - which I’m sure is a rareity in itself ! Fantastic, very happy with the service, but a shame we had a prob with the website.
Big scam
Needed the code in order to get into the country. Had the test delivered to where I was staying in UK. Never actually received my test. Had to buy another one once I was here. This all pretty seems like a big scam by the government.
Easy and reliable the test.
Easy and reliable the test.
Very fast delivery and replay about what I need.
Indigo who work very well for the test
I will recommend Indigo Travel Test
The whole process worked well
The whole process worked well. Tests arrived day after ordering and test result came first thing in the morning after sending late the previous evening. Definitely recommend. Just one small suggestion. Initially I had difficulty registering and sending photo of test result. This was because I had not completed the time field properly. It would have been helpfully to receive a prompt at that point to highlight issue. All good in the end.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








