Indochina Odyssey Tours Reviews 319

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

One of the best tours I have ever experienced. Three of us toured Vietnam for 10 days. Mia Wang was the best! She answered every question promptly and took care of everything, even getting our seat as... See more

Company replied

Rated 5 out of 5 stars

We worked with Liz and right from the start she helped to crest the perfect itinerary for our trip to Thailand, Cambodia, Laos, and Vietnam for our family which included 2 teenaged boys. She checke... See more

Company replied

Rated 5 out of 5 stars

Booking our Tours and Transfers was made super easy with My Odyssey and Bryant most helpful and polite. Prompt replies to questions, no effort to make changes, everything explained. Payment was... See more

Company replied

Rated 5 out of 5 stars

First time traveling to Vietnam and we couldn't be happier with Indochina Odyssey Tours. Our agent Nikki was very helpful, giving advice and ensuring we were happy with everything. She even made some... See more

Company replied

Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

Information provided by various external sources

Indochina Odyssey Tours, one of Odynovo's sub-brands, is a trustworthy tour operator for Southeast Asia tours. We offer premium tailor-made tours in Indochina region, including Vietnam, Cambodia, Thailand, Laos, Myanmar and etc. The standard remains 100% tailor-made and flexible.


Contact info

5.0

Excellent

TrustScore 5 out of 5

319 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Booking our Tours and Transfers with Bryant at My Odyssey Tours

Booking our Tours and Transfers was made super easy with My Odyssey and Bryant most helpful and polite.
Prompt replies to questions, no effort to make changes, everything explained.
Payment was very simple with Pay Pal and we received an instant receipt.
We aren’t there yet, but if all goes as expected I will do another review.
Cheers, Carol HODGKIN & Family.

March 16, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Mrs. Hodgkin,

Thanks for your comments.
Bryant and the customer care team will monitor the tour all along and make sure all the things go well. anytime you need help, please feel free to contact with us, we will be here for you 7/24. 'You are not alone with Odyssey Tours'.

Best regards!

Sinba Guang

Rated 5 out of 5 stars

Just booked a trip (13 day) to Vietnam

Just booked a trip (13 day) to Vietnam, Cambodia and Thailand. Allison has been very helpful and responsive in making our arrangements. We were slow to set our dates but she was very patient and kept in touch to make sure we were sure about everything before moving forward. Very excited about our trip!

March 16, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Ms. Vivian N,

Thanks for your comments. Odyssey Tours offer customized tours, In this way, we can make the items to cater to your interests and needs, our travel consultant do the one-to-one service to make sure we can take good care of the clients. We will monitor the tour all along to ensure all the things go well.
Best regards!
Sinba Guang

Rated 4 out of 5 stars

Vietnam/Cambodia holiday 2018

We booked through Allison from Indochina Odyssey tours. She was very responsive to our individual needs. She helped with our planning, was efficient, friendly, and had great attention to detail. This made our holiday worry free.
Allison advised on visa's, customs, clothing, water health and other aspects of our travels. She organised upgrades to our accommodation, special birthday celebrations, and ensured that our travels were going well.
Our guides and drivers were very professional, easy to get along with, informative, and nothing was too much trouble.
Our Cambodia guide, Mr Sothy (Mr T), and driver, Sambo, were exceptional. Our Siem Reap experience was very memorable.
Mr Loi at Ho Chi Minh City was very caring and empathetic.
Mr Nam at Hanoi gave us a good taste of local life.
Flights and accommodation were well organised.
Our personal tour was well above our expectations.
We loved Vietnam and Cambodia and are very grateful to the team at Odyssey Tours!

March 15, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Mrs. Joy Williams,

Thanks for sharing your experiences to else travelers here.
I am so glad to hear that you had great time with Odyssey Tours. I shared your comments to the team, they were happy and encouraged.
Odyssey Tours offer customized tours, in this way, we can make the items cater to your interests and needs, and make sure the tour is the one you prefer to have, our travel consultant do the one-to-one services to ensure take good care of you.
Hope to have another chance to be at your services again.
Best Regards!

Sinba Guang

Rated 5 out of 5 stars

100% Highest Recommendation for Odyssey Tours

I booked my Indochino adventure through Odyssey Tours and I had a great time. Wonderful guides. Excellent itinerary. All the meals were excellent. Plenty of help. Safe drivers. I highly recommend Odyssey Tours to everyone. I had a great time. When I go back I will go through Odyssey Tours again.

March 14, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Timothy White

Thanks for your comments and thanks for your trust in our services.
I am so glad to hear that you had great time with Odyssey Tours. Christal is very happy to receive your comments and send her best regards to your family and you. i believe you will have better experiences with Odyssey Tours next time. look forward to be at your services again, anytime you need help, please feel free to contact with Christal.
Best regards,

Sinba Guang

Rated 5 out of 5 stars

Best travel experience ever

Personalized, friendly, efficient service from a company that is reliable, definitely trustworthy, flexible, and something we could afford that we never could have imagined we could. Recommend unconditionally!

March 13, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Elizabeth Hagens

Thanks for your comments.
Odyssey Tours devote to make delighted and memorable tours for our clients. We are 24/7 standby for our clients and customize the tours to meet the needs, we monitor the tour when you have the tour to make sure things right for you…Thanks for your trust in our services. I do hope we can have chance to be at your services again.
Best regards,

Sinba Guang

Rated 5 out of 5 stars

Allison was extremely helpful

Allison was extremely helpful. From an initial inquiry to a rehash of travel plans. She suggested extra tours to consider that was outside our initial travel request which we have decided to take up. Allison followed up by emails to keep our holiday plans on track and eventual booking. Thank you Allison for your patience and assistance.

February 23, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Mrs. Shelley Kerr,

It’s our great honor be chosen your tour organizer. And thank your for your warm compliment to our travel comsultant Allison.

As a company devoted to tailor made tours for years, we can always grasp the preference of our guest and make the personalized route for them. What makes us stronger is the diligent colleagues in our team who work attentively to ensure the guests have everything they need.

Thank you so much for your trust and support. On behalf of our team especially Allison, we wish you can have a cheerful and wonderful tour in this Aug.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

I have dealt with Bryant from Indochina…

I have dealt with Bryant from Indochina Odyssey Tours.
I found him very professional and honest in his dealings.
He replied to my emails promptly and also took care of our needs as we are fully vegetarians and my wife is allergic to wheat.

I was very impressed with his services and the professionalism displayed.

I would definitely recommend Odyssey Tours to anyone.

February 22, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Mr. Kishore Bhuta,

Many thanks for choosing My Odyssey Tours as your travel companion and praising highly to Bryant.

As your private tour organizer, every of your requirements and needs will be noted. No matter you are a vegetarian or prefer late start in the morning, the tour is always adjustable as it is all about you. Odyssey cares for clients’ comfort and enjoyment in every little detail.

Thank you again. Hopefully we can help you make a great memories in Siem Reap!

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Phnom Penh and a Siem Reap tour

We are very happy with our personal tours of Phnom Penh and Siem Reap arranged by Indochina Odessey Tours. We worked with Odessey’s representative over the web to arrange the tour. The process was seamless as our representative was very helpful and flexible. In both cities, we were provided with an English speaking guide and an air-conditioned car. The guides were very helpful and provided us with detailed explanations. They also knew how to schedule our visits so as to avoid the crowds. Our guides also showed us the best angles to take photos. Both drivers were excellent and provided us with cold drinks and cold towels whenever we returned to the car after an exhausting tour of the temples. The hotels were very comfortable and the meals provided were on the whole quite good. The guides also gave us good recommendations for local restaurants. I strongly recommend the use of this company.

February 19, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Marian,

It's always the best encouragement for our whole team to know that you are satisfied with the happy tour we offered.

At My Odyssey Tours, offering guest a joyful and worry free vacation is our prior goal! So besides our hotels, restaurants are carefully selected, based on our previous clients’ recommendation, so do our guides. What you need to do is just packing up your things, taking your families or friends and getting onto the plane. Then Odyssey will take over the rest.

Thank you for your precious recommendation. Apart from Indochina area, Odyssey also have rich experience in designing tours in South Asia and China. Kindly let us know if you ever have any plans in the future and we hope to show you more of beautiful area.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 4 out of 5 stars

Allison was great

Allison was great, she sent me the information very quickly, very professional and always followed up. The problem that I had is the price, I found it very expensive compared to doing the hotel and flights bookings by my own.

February 15, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Sofia,

Millions of thanks for choosing My Odyssey Tours for the sixth times and praising highly to our travel consultant Allison!

As a tour company speciallized in tailor-made for decade years, we are committing to offer a personalized and worry free tour for all our clients like you. Once you contact My Odyssey Tours, you will be taken care of by our well trained travel consultants, guides, drivers and customer care 24/7. All you need to do is relaxing and enjoying the tour. I believe you already have pleasantly experienced of it and we have confidence to bring you more and more wonderful tour.

As your old friend, we cherish the opportunity work with you and we wish you can have a joyful tour again. Please do not hesitate to contact us if you need any help.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

I could not have been happier ......

I could not have been happier with my trip. This was my first time to have a personal guide and driver. Both were excellent. My hotel, Lotus Blanc, was beautiful and the personnal so accommodating. I loved my visits to the temple sites and the Lake village. It was just such a wonderful, as well as educational, trip. Thank you , Thank you.

February 13, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Pat,

Knowing you are satisfied with the tour Joan arranged for you really bring dazzling smile for my whole day. Cambodia is a marvelous country we can always have lots of to explore. No matter the majestic temples or the lovely Tonle Sap Lake are both the highlight of this country.

It's so delighted that this happy tour have lingered in your minds for a long time and Odyssey is honored to be part of it.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Fantastic Trip and Fantastic Customer Service

Our trip was fantastic from beginning to end. Every last detail had been taken care of for us thanks to Cherry. We experienced so much of what Thailand had to offer - safe and well organized. The guides were prompt, very pleasant, and very knowledgeable, especially Tony and Allie. One member of our party had a few challenges and they went above and beyond to make sure everyone was accommodated.

I would not hesitate to recommend Odyssey Tours to anyone; you won't regret it!

February 13, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Laurel,

I have to say what motivates us deeply is your excellent review for our service!

Traveling with My Odyssey Tours, you can feel confident that your tour would go smoothly as planned, keeping you in the best mood in your desired way. To make sure the higly quality of the tour, our travel consulant will pay close attention to every ditails of your tour. No matter where you are, you would never alone.

Thank you for your kindest support. Hopefully we can help you make more of great memories in other fabulous place.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

We booked online with Odyssey Tours for a 3 week private tour of Thailand, Laos and Cambodia.

We booked online with Odyssey Tours for a private tour of Thailand, Laos and Cambodia. Our travel consultant was Bryant Yang and I was so impressed with his professionalism, knowledge and quickness to respond to my emails even though I was in the US and he was in China. He suggested many places to visit that I would not have known about and his choice of hotels was great---we did upgrade to luxury hotels and it was well worth the expense. I researched and found amazing hotels that Bryant booked for us as well. Our tour was fabulous---the places we visited, the hotels, the guides and the drivers were fantastic. The guides were very knowledgeable and really gave us a very informative time in each of the countries we visited. I would highly recommend using Odyssey Tours---if there was a small glitch---I would email Bryant and immediately he was on it to correct whatever needed to be done. Very professional tour company to travel with.

February 13, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear alice brownell,

I can’t tell you how grateful we are to see your favorable comment! And we are so glad that everything we tailor made was up to your satisfaction.

At My Odyssey Tours, we are committing to customize personalized and flexible tour to all our VIP clients like you.From the online reservation to the offline travel, you will have a group of well-trained travel consultants, guides and customer care at your service 24/7. Just like our slogan goes: you are not alone with Odyssey!

Thank you for your precious recommendation. We hope that your next “Odyssey” would also be with us.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Vietnam with Odyssey

We are a group of 6 travelling to Vietnam in March.
Our travel agent Nikki Xia has done an excellent job of organising our tour.
She has promptly replied to all our requests and gone out of her way to ensure our satisfaction. We feel confident that we will have a great holiday and highly recommend Nikki.Thank you.

February 13, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Judith,

As part of My Odyssey team, I feel so proud to read a wonderful review which is highly praising our travel consultants.

As your tour organiser, offering a custom tailored and worry-free vacation is our utmost purpose. Before the travel begin, everything will be thoughtfully designed to meet your expectation and we’re always by your side.

Let's looking forward to your coming vacation, Odyssey is doing our best to offer a fabulous one for you.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Bryant Yang feedback

What started out as just a guided tour for my wife and I, has expanded to 2 couples.
Bryant Yang has been informative and expedient with our options even accommodating a change to the stated itinerary, and to lengthen the number of days. The package presented has a nice mix of engaged and free time. We are about 3 weeks from our travel dates, and I know Bryant and his team are working diligently to book all the hotels, airlines, and tours. There are just a few more things to be taken care of, but my group and I would like to thank Bryant for his patience in working with us, especially with the 12 hour time difference.

February 12, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Mr. Richard Chung,

Many thanks for choosing My Odyssey Tours as your travel companion and praising highly to our travel consultant Bryant.

As a company devoted to tailor made tours for decade years, we can always grasp the preference of our clients and make the personalized route for them. All the details are thoughtful designed before it comes to the final version.

Thank you again for your kindest support. We sincerely wish that you can have a joyful and wonderul vacation in the coming month.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Never to be forgotten holiday

We had the most memorable holiday thanks to Nikki Xia. Nikki organised our holiday perfectly. Nothing was too much trouble for her ,she customised our trip to suit us and responded very quickly to our emails. Everything about the holiday was excellent. The organisation was outstanding allowing us to experience so many places, numerous worthwhile trips, excellent hotels, careful drivers and very knowledgeable friendly guides. The holiday ran without a hitch and every day was a delight.
We hope to use Odyessy Tours again very soon.

February 8, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Delivery and Order Details Angela,

Many thanks for choosing My Odyssey Tours as your travel companion and praising highly to our travel consultant Nikki.

Nikki and all of our colleagues are the assets of Odyssey and we all know that the prime goal is to create as many satisfied customers as possible. It's so delighted that we have has a cheerful tour with us.

Thank you again. Besides Asia, Morocco, Egypt and Jordan are also wonderland to go. If you have any new tour plan, please do not hesitate to contact us for your next trip.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

IndoChina Tours / Cherry Wei

IndoChina Tours, through the vast knowledge and professionalism of Cherry Wei, provided an outstanding 2 weeks private tour of Vietnam. All accommodations, transfers, restaurants, vehicles and bilingual tour guides were of the very top designation. Only through Cherry’s experience and knowledge did everything mesh smoothly and without discomfort, in spite of a Typhoon arriving during the tour! Cherry is A++++ top quality. We look forwards to touring with Cherry again.

February 8, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear David B Landers,

I have to say what motivates us deeply is your excellent review for our service! It's so grateful for your satisfaction to the arrangemnt& service of this memerable trip.

As your private tour organizer, offering a worry free and cheerful tour is Odyssey's utmost purpose. To ensure the highly quality of the tour, you will have a group of well-trained travel consultants, guides and customer care at your service 24/7.

Thank you again for your trust and support. We are looking forward to another chance to surprise you in more wondeful destinations.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Joan Qin tailor made my solo tour for …

Joan Qin tailor made my solo tour for me in such a wonderful way.... I had several specific requests for my tour to Laos. Her efficiency and polite nature was fantastic. Am excited to leave tomorrow feeling like I have so far had great service and I know what to expect!
Thanks a ton- Julie

February 8, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Julie,

Seeing a good feedback from our clients is always the warmest things for my whole day!

Lao is a peaceful country and made up of gilded extravagant temples, monks in orange red robes, green rice fields and friendly local people. Please hold your excitment and enjoy your Laos trip!

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Flexibility and Customization

Bruce Peng worked with me and my wife over the course of six months piecing together our upcoming trip to Vietnam. As we were cut and pasting the options together, Bruce was able to make site and travel recommendations that gives our trip a perspective it would not have normally had. Flights, hotels, transfers, paperwork, Odyssey took care of it all. We are looking forward to our 11 day holiday this summer and having Bruce helping us along the way puts us at ease. Highly recommended.

February 7, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Rich Enriquez,

I can’t tell you how grateful we are to see your favorable comment about our travel consultant Bruce. At My Odyssey Tours, we are committing to deliver a friendly and professional service to all our customers. Your favorable feedback has been shared to our team which is a great encouragement to our work!

Thank you again. We wish that you can create a joyful and memerable experience in the coming summer vacation.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Wonderfully good company starting with …

Wonderfully good company starting with Cherry Wei, our tour advisor. This is our second trip with the company and everything goes as planned from arrival pick up, to hotels to driver and guide. They are very flexible in planning as they will configure your itinerary to your needs.

February 2, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Mr. Myles Fromer,

Nothing more we can say but thank you for your sincere comment about your tour with My Odyssey Tours! As a company devoted to tailor made tours for years, we can always make the personalized route according to the customer's preference.

Thank you for your trust and support. Let' s know if you are coming back someday. We’d love to create your third happy tour experience together with you!

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Don’t Leave Home Without Them

Three of us wanted to travel to Vietnam, Cambodia (Siem Reap) andThailand. At first, I thought it might be something that I could arrange myself, but as I started my research, I realized that I was going to need help, and boy am I glad that I found Indochina Odyssey Tours. Their name kept popping up as I researched Trip Advisor Forum reviews looking for answers to my questions. The more complicated my do-it-yourself trip became, the more I realized I needed help. Chrystal Yao was the answer to my prayers. I told her what we were thinking about and she promptly came back with a suggested 18 day tour. As we didn’t know much about SE Asia, we were dependent on her expertise. We bought a map, talked to friends and eventually came up with some ideas of our own that we would like to incorporate into the schedule. We took out some things, added some things, to include an additional 6 days so we could go to Myanmar, and eventually came up with our 24 day tour. Because we used Indochina Odyssey Tours, we had a fabulous time with no worries about making plane reservations/connections, whether we were staying in a good hotel or not, how we were going to get from one place to another. They did it all. Our hotels were all 4 or 5 stars with all the conveniences anyone would want. Our last 2 in Myanmar we’re so nice that we didn’t want to leave. The restaurants that they chose for us to have lunch were also above par. I cannot say enough good things about all our drivers and guides. They were exceptional. Trying to do a trip like we did with just a guide book would have been a nightmare. We learned so much about the people, their customs, their way of life, important information about the country’s history, their religion (about 90% are Buddhist) and, of course, their temples and palaces. I can’t impress enough on the importance of a good driver. All were excellent. Once you’ve driven around in Hanoi traffic, you’ll understand how nice it is to have really good drivers. We NEVER had an “Oh my gosh” moment which is saying something. Also, the vehicles that they use are up-tp-date, new vehicles. Don’t be put off by all the great things about them. Their cost is extremely affordable when you think of all you get and the peace of mind you’ll have knowing that everything is going to be perfect. You can enjoy your trip and not be constantly worrying about how to get to point B when you arrive at point A

February 1, 2018
Unprompted review
Indochina Odyssey Tours logo

Reply from Indochina Odyssey Tours

Dear Pattie Ryan,

On behalf of our whole team especially Christal, I have to express our heartfelt appreciation for sharing your detailed wonderful experience.

Being a professional overseas travel company for decade years, Odyssey has high quality hotel and guides resources at various destinations and rich experience in tailor making tour. Offering clients happy and worry-free vacation is our utmost purpose. What you need to do is just packing up your things, taking your families or friends and getting onto the plane. Then Odyssey will take over the rest.

It is our great honor to tailor the Indochina tours for you, showing you the beauties and cultures of these places. Hopefully we can help you make another great memories in more fabulous destinations.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look