Innoteck Reviews 273

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Innotech Airfryer has exactly met our needs. This is our second one but slight more capacity at 16L. Way more competitively priced than other market leaders. For a health conscious, food lovers famil... See more

Rated 5 out of 5 stars

Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon... See more

Rated 5 out of 5 stars

Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still... See more

Rated 3 out of 5 stars

Both toaster and kettle arrived as scheduled and they are working well (have only had them a week or two) so can't fault these area's. I have scored 3 star due to the fact that the colour is NOTHI... See more

Company replied

Company details

  1. Countertop Store

Written by the company

Innoteck is a UK-based company dedicated to providing high-quality, affordable home and kitchen products that enhance daily life. With a strong focus on innovation and practicality, Innoteck offers a wide range of appliances designed to meet the evolving needs of modern households. The company's mission is to combine functionality, style, and value, ensuring that customers receive reliable products that seamlessly fit into their lifestyle. Committed to delivering excellent customer service, Innoteck continually strives for improvement through feedback and the latest technological advancements in home living solutions.


Contact info

4.1

Great

TrustScore 4 out of 5

273 reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

5 out of 10 after two weeks. …

I’ve only been using a couple of weeks so am trying to be fair.
Can’t say I’m over impressed as yet. It gets too hot to touch on the sides during cooking and the worktop get very hot too. Also not happy that I need to hold on to it very carefully to open the door. Another negative point is that there is only a very short electric cable which gets hot during cooking and it must be placed close to plug socket that may not be a suitable place to stand it.

February 26, 2023
Innoteck logo

Reply from Innoteck

Hi Linda Mussett,

We are sincerely sorry to hear that your experience with our product has been unsatisfactory.

As the air fryer uses hot air to cook your meals like any other cooking equipment, the product may get a bit warm to the touch, but it does not get very hot.

Our description suggests the cable length so the customer can check for their satisfaction before purchasing.

If the heating problem persists, please contact our customer service team at service@innoteck.co.uk to help you further.

We hope this helps.

Kind regards,
Innoteck

Rated 1 out of 5 stars

I bought one of your dry air fryers…

I bought one of your dry air fryers some months ago.
I have used it 6 times to cook chicken, pork stakes, beef stakes, Pork chops and Chips.
Every time I have used this so called air fryer
the items I try to cook come out smelling rotten
I have had to through out all this very expensive meat.
Thinking it was me allowing the product to go out of date and this is the reason why the smell and taste so Bad.
However I have tried again this time with various cuts of meat and chips but there was no change, the Chips and the meat were still stinking of the fryer.
I tried many times to return the item but was told for hygiene reasons it could not be returned.
Now I am stuck with an Air dry cooker which will have to be sold a my local car boot sale for 50p
Not fare at all.

December 19, 2022
Unprompted review
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Reply from Innoteck

Hi Sydney Duffy,

Thank you for contacting Innoteck.

We sincerely apologise for any inconvenience caused.

We had a look through our emails and we were unable to find any emails that came through to us regarding this query.

Please email us at service@innoteck.co.uk with your query and one of our customer service representatives will be in touch with you as soon as possible.

We hope this helps.

Kind regards,
Innoteck

Rated 5 out of 5 stars

excellent item

Excellent service albeit a bit slow at times to respond.
Item purchased was the 30L air fryer /oven which we use on a daily basis and has rendered our normal oven redundant. Highly recommended product.

February 6, 2023
Rated 5 out of 5 stars

Quick delivery,am pleased with the air…

Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still need to buy a microwave as I gave mine away thinking I wouldn't need one.

February 2, 2023
Rated 5 out of 5 stars

Love it

Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon and saved it to my wish list for some time until it stopped being available. Ended up getting it from Curry’s/PC World. I’ve seen some comments about parts not being non stick but the main oven tray definitely is and replacements are not expensive anyway. Just wish the rotisserie kebab attachment was in stock, but I dare say it will be eventually. We’ve been without a functioning grill for about 3 years and now we can once again enjoy properly grilled sausages, bacon etc.

February 12, 2023
Rated 4 out of 5 stars

Rotary Kebab attachment

Ordered the rotary kebab attachment for a 12 litre air fryer. Arrived promptly and excellent order. Reason why its 4☆ is two Left hand side prices instead of left and right, so the kebabs sticks are at an angle. Couldn't be bothered with the hassle of sending it back, as I am sure the meat/ peppers etc won't care that the sticks are at an angle

February 4, 2023

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