Innov8 Energy Ltd Reviews 

77
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Just a few lines to echo the positive reviews about this company. Sean the electrician, Ben the trickle vent installer and Dean and Wayne the cavity fillers were all very professional, polite and indu... See more

Company replied

Rated 5 out of 5 stars

To the Innov8 Energy Ltd team, I have finally found the business card you left for me. Thank you for the installation, banter, professionalism, and respect. The house is a lot warmer this winter,... See more

Company replied

Rated 5 out of 5 stars

Its not very often you have 5 guys working in your house at the same time, but I have to say, wow was it efficient! Every single person was brilliant at their job, and answered any question I had,... See more

Company replied

Rated 5 out of 5 stars

Both guys who did the cavity wall insulation were great . Didn’t take that long to complete about an hour and an half and cleared up after themselves . Took the other two gentleman longer . Trickle... See more

Company replied

Company details

  1. Insulation Contractor
  2. Energy Equipment and Solutions
  3. Boiler and Heating Service

Written by the company

Specialists in domestic, energy saving solutions INTERNAL WALL INSULATION ROOM IN ROOF INSULATION / DORMA INSULATION LOFT INSULATION GAS CENTRAL HEATING SMART HEATING CONTROLS


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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4.6

All reviews

(77)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great lads

Great lads, very efficient and polite. Cleaned up after themselves.

July 8, 2025
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Mr Keeble, Thankyou very much for your lovely review, it will be passed on to the team who installed your cavity wall insulation & ventilation. Take Care - Innov8 Energy Ltd

Rated 5 out of 5 stars

Absolutely brilliant 👍 start to finish…

Absolutely brilliant 👍 start to finish the guys who did the job amazing and very friendly informative credit to your company 😁 whole experience excellent thanks go the guy who knocked on door very friendly and no pressure company thanks 32 Colwyn ave Blackpool

July 1, 2025
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Mr Fish, Thankyou very much for your lovely review, it will be passed on to the team who installed your cavity wall insulation & ventilation. Take Care - Innov8 Energy Ltd

Rated 5 out of 5 stars

Free energy installation

Earlier this month we had a visit from a rep who told us our energy certificate was out of date and we qualified for funding.
Like most people we were like, i alright whats the catch. We both work full time and usually dont qualify for a penny. After the intial checks conducted by members of the field team for Innov8 energy, it was found that we did actually qualify.
The checks were done swiftly and professionally and Tom and Jane were amazing.
Yesterday we had the team attend our property to do the work.
I just wanted to let you know they were the nicest group of people.
The guy doing the installation beading was polite, and just cracked on with it. Bless him, he seemed a bit shocked when I offered him a brew.
Andy was great. Talked through all our placement options for the vents, and the window guy was polite and got on with it.
They removed shoes without being asked, not that we minded, they were great with our bulldog and they all cleaned as they went.
Job well done 🙌
To put this into context, because our energy level was D, we are home owners, we have just had cavity wall insulation installed, 2 extractor fans fitted, and trickle vents fitted on our windows for absolutely NO cost to us (apart from the brews)
If your unsure if you qualify reach out the team. They are so nice and accommodating.

May 21, 2025
Unprompted review
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Reply from Innov8 Energy Ltd

Good Afternoon Sarah Jane, Thankyou very much for the fantastic review, it has been passed on to the relevant teams. We wish you well the future. Kind Regards, Innov8 Energy.

Rated 4 out of 5 stars

All workmen have been polite and…

All workmen have been polite and friendly, turned up on time and tidy up after themselves. My only negative is the young man that came to do the extractor fans didn’t cover anything and the brick dust was everywhere, still cleaning this a week on. I could have covered things myself if I’d have known it was going to be this bad. In saying that I’m happy overall and would recommend.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ive had two properties insulated by…

Ive had two properties insulated by Innov8.
On both occasions the tradesmen have turned up on time, been diligent and cooperative, have done the work effectively and have cleaned up after themselves.
Communications with admin staff at their offices has been easy and they have always got back to me when making this promise.
Most importantly I have just had a new EPC done on one of the properties and it hss come out as a C rating due to the work Innov8 have undertaken.

April 2, 2025
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Richard, Thankyou very much for the kind positive review, we are pleased you are happy with the work we have installed in your property!

Rated 1 out of 5 stars

House is still cold

House is still cold, sadly they didn't assist my husband with wall insulation as they agreed and stopped responding to us. They were given a chance to assist before this review but still didn't respond.

March 26, 2025
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Mr. W,

Please see the response we provided to your husband below. While we did agree to assist by sending an email—which we have done—unfortunately, we’re unable to offer any further help. This matter is now beyond our control, but we hope you’re able to find a resolution.

Rated 1 out of 5 stars

Been let down and I still have cold house with no assistance.

They initially agreed to assist me with wall insulation, Dean has stopped responding to my emails and they've stopped answering phone calls. I'm disappointed and been let down by this firm

April 1, 2025
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Romi,

After reviewing your complaint, I found that we haven’t carried out any insulation work at your property. When the energy assessor visited, they discovered that you already had wool insulation in your cavity, but it had settled. Unfortunately, this means you don’t qualify for the free insulation work we offer.

Since you were understandably unhappy with this, you were advised to contact the governing body to see if removal was an option. I understand you had been in touch with Dean, who initially responded via email. However, I know you requested further information and assistance, and unfortunately, Dean hasn’t been able to reply due to time constraints. I spoke with him this morning, and he has confirmed that he won’t be proceeding further with this matter.

We regret that we can’t assist you any further and hope you’re able to find a resolution. Apologies for any inconvenience caused.

Innov8 Energy Ltd

Rated 1 out of 5 stars

Respect people's homes

The Electrician's, Plasterer really messey, three months on and my floor is still not free of engrained plaster,wish I had never had the work done,paint on my blinds, OK they replaced them, there not right though . My neighbour had the same work done,and she has carpet down, no mess,the floor was covered, I don't have carpet down and my floor was not covered.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Completed wall insulation in my house…

Completed wall insulation in my house and did so to a very high standard indeed.All the employees were great people and friendly and left the house in a much better state than it was previously.I would highly recommend innov8 and am really pleased it was them that carried the work out great firm.Thank you innov8 .

January 7, 2025
Unprompted review
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Reply from Innov8 Energy Ltd

Thankyou very much for the positive review Ben!

Rated 5 out of 5 stars

Would definitely recommend them

Would definitely recommend them. They did internal wall insulation in my house. They gave me time to mull things over without pressure. All the different work teams were brilliant, very polite, very tidy and all approachable. The office staff were also very friendly and helpful.

October 24, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Thankyou very much for the positive review Karen!

Rated 5 out of 5 stars

Really happy with all work carried out…

Really happy with all work carried out from all trades… all contracted and subcontracted worked well and in a sort time my home was complete, I feel the benefits from the work done immediately doesn't take long to warm the house up and takes less energy to keep it that way. All trades and admin staff are friendly and happy to listen, I had an existing issue with part of the electrics they was happy to sort that issue to.

December 18, 2024
Unprompted review
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Reply from Innov8 Energy Ltd

Thankyou very much for the positive review Gavin

Rated 5 out of 5 stars

Everyone was nice help ful.work was…

Everyone was nice help ful.work was complete with good results

November 5, 2024
Unprompted review
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Reply from Innov8 Energy Ltd

Hi Leanne, thankyou for taking the time to write us a positive review. We are glad you are pleased with the work. All the best, Innov8 Energy Ltd

Rated 5 out of 5 stars

I am really pleased with all the work…

I am really pleased with all the work undertaken. The lads always cleaned up afterwards. They were all so polite and so organised. Would highly recommend them to anyone. Overall I am extremely impressed with their work. Still a couple of jobs to do but I know they will be back soon.

December 10, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Jeanette, thankyou for taking the time to write us a positive review. We have passed this on to the team. We are glad you are pleased with the work. All the best, Innov8 Energy Ltd

Rated 5 out of 5 stars

Really happy with the work

Really happy with the work Innov8 and their teams have done, all good lads and mindful of the fact they’re doing the work in someone’s home.
I actually work from home and was able to carry on working with them cracking on.
Highly recommend, all the trades have done a great job and the house is much better with the works that have been done.

December 17, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Henry, thankyou for taking the time to write us a positive review. We have passed this on to the team. We are glad you are pleased with the work. All the best, Innov8 Energy Ltd

Rated 5 out of 5 stars

Great Lads

Anthony, Dave & Anthony were the 3 that stood out to me. Very Friendly, professional and coped well with my two loud dogs haha. from start to finish service was top standard & my house feels and looks so much better. thank you

November 13, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Hollie, thankyou for taking the time to write us a positive review. We have passed this on to the team. We are glad you are pleased with the work. All the best, Innov8 Energy Ltd

Rated 5 out of 5 stars

Would recommend to anyone!

I’m so impressed with all the work carried out in my home. All the tradespeople were super friendly and did an excellent job. I had concerns about one aspect of the work but it was quickly and efficiently dealt with, and rectified to a standard I didn’t think was possible. Communication has been brilliant throughout the entire process, and there was a noticeable difference in the temperature of my house from day 1. I would recommend this company to anyone!

December 4, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Helen thankyou for taking the time to write us a positive review. We are glad you are pleased with the work. All the best, Innov8 Energy Ltd

Rated 5 out of 5 stars

Insulation

We recently had our home insulated by innov8 and we’re very pleased with the results. The team was professional, efficient, and left our home spotless. We’ve already noticed a big improvement in our home’s warmth and comfort. Highly recommend innov8 for their excellent service!

October 14, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Amir, thankyou for taking the time to write us a positive review. We are glad you are pleased with the work. All the best, Innov8 Energy Ltd

Rated 5 out of 5 stars

Over the moon with the work we have had…

Over the moon with the work we have had done. What a difference it has made. We found the trades hard working and respectful of our property. Thanks again.

September 2, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Thanks Keith, for the lovely review. We are glad you are happy with the insulation, we installed.
Thanks
Innov8 Energy Ltd

Rated 1 out of 5 stars

Stay clear of this company if you want your house to stay nice

We agreed to this work after women attended the property offering this wonderful scheme where energy efficient work is completed and the house is left better off. To say we are disappointed by the state our house was left in is an understatement, the work is not completed to a high standard, we have all odd skirting boards and marked cheaply painted walls and plaster caked throughout our carpets. They sell this as some amazing work where the builders are clean and complete amazing work but instead they come in, turn your house upside down, ruin your carpets and walls then leave. They have no awareness / acknowledgement to how the job should be done to protect someone’s home for example mixing plaster in the house at the top of the stairs meaning plaster is literally all over the place.
I made multiple complaints and a formal complaint in writing to the complaints officer and was promised
Correction afterwards. People have been out to records things but still not finished the job to a good standard or done things they said they would to fix it. Stay clear of this company they don’t care for your house.

July 1, 2024
Unprompted review
Innov8 Energy Ltd logo

Reply from Innov8 Energy Ltd

Hi Abbey, I am saddened to hear you are unhappy with the insulation work we completed at your property, I do understand there was some problems, but after we spoke, I made sure they were rectified and as I haven't heard from you since, I was under the impression that they were resolved to your satisfaction. If you would like to contact me to discuss this further, please don't hesitate to do so.
Kind Regards,
Emily

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