I had a very positive experience with INSHUR. The quote I received was competitive and offered good value compared with other insurers I checked. The process was straightforward, easy to understand, a... See more
Company replied
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See what reviewers are saying
Didn't automatically renew my insurance which caused me to get kicked off Flex for 2 days which meant over £160 worth of shifts got cancelled, then refused to insure my 1.1 2010 fiat panda but wouldn'... See more
Company replied
Quick and reliable service with very reasonable quotes. Just renewed for the 3rd time and very happy with my renewal quote. Customer service is very good. Thanks
Company replied
The best insurance company, I moved to Inshur after being with DCL for 16 years with 16 years no claim bonus but Inshur gave me a better deal than my previous one who didn’t look after me a loyal cust... See more
Company replied
Company details
About INSHUR - United Kingdom
Written by the company
Explore our online commercial motor insurance
For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!
Manage your Insurance
Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.
Contact us
Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.
Why INSHUR?
Get on the road faster when you buy with us
Instant cover
Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!
24/7 access
Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.
Tailored to your needs
Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.
Contact info
Jubilee Street 1, BN1 1GE, Brighton, England, United Kingdom
- 0808 169 9165
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
s really bad service I'm suffering…
It's really bad service I'm suffering in my policy inshure team ask me some documents I trying to submit but that link is not attaching files what's this mean I can't understand.
June 1, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very poor
It’s been six days and my insurance has not been linked with amazon flex account. No option to speak someone over the phone. They have already charged a wallet management fee. Waiting for response to email for last 3 days. I was advised that i’ll get a response in 8 hours. Very poor service
June 1, 2026
Reply from INSHUR - United Kingdom
Hello Faizan
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Reply from INSHUR - United Kingdom
Hello Zain
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
It appears you have sid you are happy with our service but gave only 1 star.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Reply from INSHUR - United Kingdom
Hello Przemyslaw
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Good insurance company 👍
June 1, 2026
Reply from INSHUR - United Kingdom
Hello Mx Nasir Mehmood
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR - United Kingdom
Hello Yohens
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Quick and reliable service with very…
Quick and reliable service with very reasonable quotes. Just renewed for the 3rd time and very happy with my renewal quote. Customer service is very good. Thanks
May 29, 2026
Reply from INSHUR - United Kingdom
Hello ASIF
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
I had a very positive experience with…
I had a very positive experience with INSHUR. The quote I received was competitive and offered good value compared with other insurers I checked. The process was straightforward, easy to understand, and there were no hidden surprises.
June 4, 2026
Reply from INSHUR - United Kingdom
Hello JASVIR SINGH
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Month on month increases by 28%
May 31, 2026
Reply from INSHUR - United Kingdom
Hello shiraz rasikim
Thank you for taking the time to leave us a review.
Our price rates are influenced by various factors based on individual circumstances.
Our team would be happy to discuss your quote further. You can reach us via our chat function for an immediate reply between 9am-5pm, or submit a request via our contact form and a customer services agent will be in contact.
Good service &price
June 2, 2026
Fast and easy way to get quotes
Fast and easy way to get quotes. I am also trying to get separate pay as go for delivery as well.
May 1, 2026
Reply from INSHUR - United Kingdom
Hello Abdulrahman Ali
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
alway nevee anzer the phone call.very…
alway nevee anzer the phone call.very poor customer service.
May 29, 2026
Reply from INSHUR - United Kingdom
Hello Mr Thiruchchelvam
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Reply from INSHUR - United Kingdom
Hello Varun
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR - United Kingdom
Hello Miss Sawad Munye
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR - United Kingdom
Hello Amir Hossein
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services. We’d like to know what we could do next time to earn an extra star! Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)
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