Insurance-Desk Services Reviews 

187
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've used this company so many times. They are absolutely amazing. Punctual, professional and knowledgeable. I'm always amazed at the deals the can get me. Better than any other form of securing insur... See more

Rated 5 out of 5 stars

Tarri was great at explaining everything I wanted to know very informative and I got my quote quite quick and efficiently

Rated 5 out of 5 stars

I hate sorting insurances out with a passion but Jade Wilson from Insurance-Desk has made it very quick and easy to find appropriate cover form me. She listened to my needs and offered a variety of... See more

Rated 5 out of 5 stars

Georgia from Insurance desk has got to be the most patient worker EVER. I kept going back and forth with questions on the phone and email and she honestly answered every question with such patience an... See more

Company details

  1. Commercial Insurance Company

Information provided by various external sources

Insurance-Desk Services is a progressive, friendly independent brokerage which has been working with clients for over 11 years and consistently provides competitive quotes year on year on landlords, tenants, portfolio and commercial insurance policies as well as many others. If you are looking for specialist insurance give us a call today, we love a challenge. We have an established client base and are proud to retain renewal business from 94% of our clients. We offer free advice and have access to the Lloyds’ markets and aim to achieve the most competitive prices with the best cover available. If you require same day cover – don’t panic as we can organise this or if you need to claim we offer a claims management service to make the process as stress free as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

I have a portfolio of buy to let properties which I have insured with insurance desk since 2007. Every few years I ring around to ensure my renewal quote is competitive and it always is. But the real benefit of dealing with them is that they answer the phone, no hours on hold due to unprecedented levels of call demand. they answer the phone and listen to what you need and they deal with it promptly and efficiently. I would highly recommend them to anyone who will listen.

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

5* Insurance Broker!

I've been using Josh Munt at the Insurance Desk for a while now and his service is 5*!!! He's very proactive and helpful - I'd recommend in speaking to Josh if you ever need insurance

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Working with Jolanta was a great…

Working with Jolanta was a great experience and she was happy to explain over the phone and by email all we needed to do to successfully take out our Business Insurances with Insurance-Desk.
Thank you Jolanta! :)

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service from Insurance Desk

I have had nothing but wonderful service from Insurance Desk over the past couple of years. I have dealt with Josh for the most part, and he has always been responsive, efficient, and ultra professional, and a pleasure to deal with. In fact, the same can be said for all members of the team that have assisted me at various times.
Thanks guys, keep up the great work...

November 2, 2021
Unprompted review
Rated 5 out of 5 stars

Good service from Insurance Desk

I have recently used Insurance Desk services. The team is very helpful, in most of the time Jolanta looked after my case. The whole process went smoothly, she has been very helpful, she answered my queries and advised on some matters. I recommend Insurance Desk as insurance broker.

October 29, 2021
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Jolanta from Insurance-desk helped me at short notice to sort out Public Liability and Professional Indemnity Insurance for a new business I had just taken over. She was so helpful, speedy and efficient in sorting this for us and I could not be more pleased with the care and professionalism she showed our case. I would definitely recommend.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Jolanta was a great help

Jolanta was a great help in getting me a Landlord Rent Guarantee Insurance. She was very quick in responding back to my questions and everything was done within an hour.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Ask for Laurent for great service and support

We have used Insurance Desk for all of our business insurance needs. As property investors, this includes business and house insurance.
I prefer working with people I can trust and form a good working relationship with. With Insurance Desk, I have found just that, and I really do appreciate the advice and support I have had from Laurent Elliott there.
I would not hesitate to recommend Insurance Desk, and Laurent in particular, and I’m happy to say that I’ll be calling him as soon as our next house needs insurance.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I would highly recommend Jolanta as she was extremely professional and helpful throughout the entire process. Very quick and responsive, I enjoyed communicating with her.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

This was my first time using this…

This was my first time using this service, Jolanta Szymkowiak has been absolutely phenomenal. She is patient, kind, and attentive. She makes it easy to understand the summary of policies and really cares for her client. I believe she needs a promotion!

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Insurance-Desk Services

I've been using Insurance-Desk Services for a good few years now. They have always provided great insurance products for our portfolio at a really reasonable price. Their customer service is excellent and Jolanta is so polite, helpful and prompt. Thank you to everyone there!

August 17, 2021
Unprompted review

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