I've used this company so many times. They are absolutely amazing. Punctual, professional and knowledgeable. I'm always amazed at the deals the can get me. Better than any other form of securing insur... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an excellent experience dealing with Terri at Insurance-Desk. My renewal required a few additional points to be clarified, and Terri was extremely patient, professional and helpful throug... See more
I hate sorting insurances out with a passion but Jade Wilson from Insurance-Desk has made it very quick and easy to find appropriate cover form me. She listened to my needs and offered a variety of... See more
Georgia from Insurance desk has got to be the most patient worker EVER. I kept going back and forth with questions on the phone and email and she honestly answered every question with such patience an... See more
Company details
Information provided by various external sources
Insurance-Desk Services is a progressive, friendly independent brokerage which has been working with clients for over 11 years and consistently provides competitive quotes year on year on landlords, tenants, portfolio and commercial insurance policies as well as many others. If you are looking for specialist insurance give us a call today, we love a challenge. We have an established client base and are proud to retain renewal business from 94% of our clients. We offer free advice and have access to the Lloyds’ markets and aim to achieve the most competitive prices with the best cover available. If you require same day cover – don’t panic as we can organise this or if you need to claim we offer a claims management service to make the process as stress free as possible.
Contact info
Adams Corner, Oakfield Road, Aylesbury, Bucks, HP20 1LL, London, United Kingdom
- +44 1296 329610
- info@insurance-desk.com
- insurance-desk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend Insurance-Desk Services
I've been using Insurance-Desk Services for a good few years now. They have always provided great insurance products for our portfolio at a really reasonable price. Their customer service is excellent and Jolanta is so polite, helpful and prompt. Thank you to everyone there!
I was recommended their services by…
I was recommended their services by someone in the same line of work as I, so contacted them via email and received a call back the following morning. Jolanta understood my requirements after a short phonecall and sent over a customised quote later that day with a step-by-step on how to proceed. The paperwork was simple to understand, and online payment process felt secure. All documents received in a short timeframe. Happy with the service!
This is my third time renewing my…
third time renewing my policy with Insurance Desk and once again I am very happy with the service and Jolanta was good and professional.
Thank you 😊
Received great service which was quick…
Received great service which was quick and professional and at a great price.
Thanks to Jolanta Szymkowiak
Jolanta is very helpful and efficient
Jolanta is very helpful and efficient. Great customer service and price.
Good honest and informative advice
Good honest and informative advice - I felt that the different options were explained well to me and there wasn't any pressure selling. Prompt response to queries too.
Professional and friendly service
Professional and friendly service. Delivered on what i required within the timeframes they provided. I have no hesitation in recommending!
Very efficient and professional…
Very efficient and professional service. Would definitely recommend to anyone else.
What more can you ask for?
Great communication and pushed hard for the best price. What more can you ask for?
Jolanta was very helpful
Jolanta was very helpful, very easy to speak to and I give her 5 star rating.
I call Josh for new building insurance
I call Josh for new building insurance, in the absence of Josh, Jolanta picked up the phone and handle my query and request professionally. Thank you, Jolanta.
This is my second year of using the…
This is my second year of using the insurance desk and I have had no problems. Thank you Jolanta for my renewal.
Simply superb service
I cannot recommend Insurance Desk enough, and I’d particularly like to call out Laurent in that recommendation.
It is so important, I think, to make sure that the cover you get matches your needs and circumstances, otherwise it is worthless.
Every time I have gone to Laurent to discuss a new policy or cover, he has listened to my outline, and then asked the searching questions to tease out a true and deeper understanding of what I needed.
I cannot recommend Laurent and Insurance Desk highly enough. I trust them with my company’s insurance, and that means I trust them with my livelihood. I can think of few more important things in life than one’s ability to feed, and provide for, one’s family. That is how highly I regard Laurent and his colleagues.
Jolanta has been excellent in…
Jolanta has been excellent in efficiently and quickly dealing with my insurance renewal. She was very professional and friendly to deal with.
Easy Insurance Renewal
I cannot fault the customer service received from Jolanta. She dealt with my renewal quickly and efficiently and was very pleasant to deal with.
I had some queries with my policy
I had some queries with my policy, whereby I needed some information for another company. I was looked after throughout the whole process by Jolanta Szymkowiak. Jolanta was absolutely fantastic, responded quickly to my queries, looked after me really well. I knew that after just 2 emails that I could rely on her to own the job to the end. Very helpful and trustworthy. I really liked her and wish her every success in her career with Insurance Desk Services.
Everything was great
Everything was great! Jolanta was very helpful and she was able to answer all my questions!
Jolanta was very service oriented in…
Jolanta was very service oriented in all my dealings with her. She patiantly explained anything I didn't understand and dilligantly chased up all my concerns, all while making me feel like it was her pleasure to do so.
Nice and efficient
Was contacted by Jolanta about my renewal, she was really helpful and answered my questions. Had my quote within a few hours, accepted and sorted quickly.
Great company, we've relied on them for over 5 years
Thanks to Josh and Jolanta for all their help over the years. Great company and can't recommend highly enough. Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








