Integrar Reviews 1,584

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the efficient service and the helpful, professional staff. Many people highlight the quick response times and the smooth user experience, often noting how straightforward and stress-free the process was. The online tools are frequently described as easy to use, contributing to a positive overall experience for consumers. However, some customers also noted issues with customer service, mentioning slow replies or receiving conflicting information. A few other people felt the process was overly complicated, citing a large number of documents and a convoluted system. There were also occasional reports of delays and requests for information that had already been provided.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the quick, efficient, and professional... See more

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness and professionalism of... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

Customer service

People report ambiguous experiences with customer service. While some customers, like those helped by Chloe,... See more

User experience

Reviewers express satisfaction with the user experience, highlighting the ease of navigation and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Integrar provided his service on time. They use an electronic system for communication and all updates are online. They do allocate a case worker, Carl, whom you can email directly. Carl did respond... See more

Rated 4 out of 5 stars

Things moved quickly and the Portal was quite straightforward to use. One frustration was having to register to two different portals and monitor both for updates, I feel that process could be imp... See more

Rated 4 out of 5 stars

I was referred to Integrar by Barclays to handle our re mortgage. There was a requirement for a lot of duplicated information which had already been provided to Barclays but my caseworker Jamil was on... See more

Rated 5 out of 5 stars

Absolutely brilliant service from this company , first found while scrolling on facebook. Could not fault the people and service received. From first call back the next day to completion. Special sho... See more


Company details

  1. Conveyancer

Written by the company

Integrar is a market leader in the provision of conveyancing services. Specialising in delivering a commoditised remortgage service for banks and building societies, alongside home-mover services to customers; estate agents and financial advisors. We are committed to providing the best possible services to our clients and have achieved both Lexcel and the Law Society’s Conveyancing Quality scheme approved status.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Matthew was great and thorough with…

Matthew was great and thorough with everything. The details of why the property was being surveyed were for some reason incorrect, but the service he gave and manner were excellent

November 7, 2025
Unprompted review
Rated 4 out of 5 stars

Integrar provided his service on time

Integrar provided his service on time. They use an electronic system for communication and all updates are online. They do allocate a case worker, Carl, whom you can email directly. Carl did respond to our queries.
The service was good. I felt anxious that my remortgage wouldn’t complete on time due to the different ways of communication, which l found it difficult to follow. However, there was no delays.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good attention to detail

Both Carl and Jake were on the ball with our remortgage that we recently completed and even spotted a couple of technical errors re our land registry that needed altering. happy with the responsiveness and quality of their work.

January 2, 2026
Unprompted review
Rated 4 out of 5 stars

Chris was very helpful

Chris was very helpful, I had to call him as I found the documents very complicated and it would help to put everything into plain English.
I did note that some of the correspondence had typos in it, this should definitely be eradicated!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service from this…

Absolutely brilliant service from this company , first found while scrolling on facebook. Could not fault the people and service received. From first call back the next day to completion. Special shout out to Gareth , Mark Bedwell and James, who all helped process my remortgage very efficiently and successfully. Definitely would recommend to friends and family .

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Application

Hamza was very attentive and quick to respond for my application, ensuringvit completed smoothly and on time. Thank you very much.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

A swfit process

A swfit process without any issues, special mention to both Callum and Jake who were both great throughout the process!

Many Thanks

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless transaction

Seamless transaction. Remortgage went through in two months as planned. No issues and communication with Chris Ramsden was efficient and clear.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

This company tried charging me £120 to…

This company tried charging me £120 to expedite my property with the land registry, it took a 2 minute phone call by myself to sort at no cost.
I have had nothing but problems with this company and don't understand why HSBC use them, the reception staff are obnoxious when calling.
I recommend to all to avoid !

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

If you are offered FREE legal fees and…

If you are offered FREE legal fees and they use this company, walk away! They take way too long, started a simple re-mortgage in Aug, its now December and we still don't a completion date. No obvious telephone number and call centre style customer service when you do get through.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

We recently remortgaged and our case…

We recently remortgaged and our case was handled by Integrar. I was very pleasantly surprised by how straight forward this process was. We were kept in the loop at all stages and being able to track the progress via an app was really useful as it meant we didn't have to keep contacting our case worker for updates. The process from start to finish was very efficient and we didn't have to chase for anything once. It made a typically stressful process very stress free. Thank you for our case worker Roo!

October 1, 2025
Unprompted review

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