Inter-Line Building Supplies Ltd - Torquay Reviews 59

TrustScore 5 out of 5

4.8

Woodland Close, Old Woods Trading Estate, TQ2 7BD Torquay, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent, helpful people! Whether that’s advice on product options or the delivery drivers that go the extra mile, such as Ethan. Nothing’s too much trouble. I would recommend Interline.

Rated 5 out of 5 stars

We contacted Matt at Torquay Interline to get an idea of price for slabs for our patio project. From start to finish Matt has been extremely helpful and professional. He checked with colleagues regard... See more

Rated 5 out of 5 stars

Ive just recieved my delivery from Interline, the driver Ethan, was a real credit to your business, his friendly manner and willingness to help was a pleasure to expriance .

Rated 5 out of 5 stars

Good price, delivery driver very helpful and put delivery right where I wanted it. Only negative is I think rather than being told delivery will be from 7.30 to 17.00 hours we could give a morning or... See more


Company details

  1. Building Materials Store
  2. Dry Wall Supply Store
  3. Landscaping Supply Store
  4. Lumber Store
  5. Paint Store
  6. Paving Materials Supplier

Written by the company

At Inter-Line, we’re passionate about delivering excellence in building supplies and customer service. With decades of experience, we’ve built a reputation for reliability, quality, and expertise across the South West. We offer a comprehensive range of products to support every stage of construction and renovation: General Building Supplies: As a builders merchant, we stock a wide selection of essential materials including bricks, blocks, cement, aggregates, and roofing products. Tools & Equipment: We supply high-quality power tools, hand tools, safety gear, and accessories from leading brands – ensuring tradespeople have the right tools for the job. Decorative Finishes: From paints to finishing touches, our decorative range helps transform interiors and exteriors with style and durability. Hardware & Fixings: Our extensive hardware section caters to both professionals and DIY enthusiasts, offering fixings, fasteners, and ironmongery. Landscaping & Garden Supplies: Enhance outdoor spaces with our range of paving, fencing, decking, and garden accessories. At Inter-Line, we’re more than just a supplier – we’re a trusted partner in your building journey. Our knowledgeable team is always ready to offer advice, support, and tailored solutions to meet your project needs.


Contact info

  • Woodland Close, Old Woods Trading Estate, TQ2 7BD, Torquay, Devon, United Kingdom

  • 01803616183

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional

Excellent, helpful people! Whether that’s advice on product options or the delivery drivers that go the extra mile, such as Ethan. Nothing’s too much trouble. I would recommend Interline.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Sales team were efficient

Sales team were efficient, delivery was fast and arrived when expected, with Ethan the driver being so polite that I actually took the time to write this review.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Delivery driver Ethan very friendly and cheerful and got 2 heavy pallets into position with ease.

August 9, 2025
Unprompted review
Inter-Line Building Supplies Ltd - Torquay logo

Reply from Inter-Line Building Supplies Ltd - Torquay

We're so glad to hear you had such a great experience with Ethan! It's fantastic that he was friendly, cheerful, and handled those heavy pallets with ease. We'll be sure to pass on your kind words to him—they'll definitely make his day.

Rated 5 out of 5 stars

Excellent throughout

Excellent throughout. The guy in the showroom was super helpful and the driver Ethan was exceptional. I was kept updated on the progress of my delivery and he was extremely helpful at my property.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

9th May 2025:

9th May 2025:
Just had 10 X 800KG bags of MOT 803 delivered by ETHAN from Torquay branch.
VERY VERY helpful. Parked where I suggested and lifted all bags over my wall to where they needed to go. Great, careful and considerate service, highly recommend. 10 out of 10.👍🥇

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service…

We contacted Matt at Torquay Interline to get an idea of price for slabs for our patio project. From start to finish Matt has been extremely helpful and professional. He checked with colleagues regarding the delivery issues for our property and kept in contact with us for delivery dates. We would be happy to recommend Interline and would have no hesitation using them again.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, helpful and patient

I placed an order with Matt at this branch as I was looking to build a new decking area. He was extremely helpful and patient, especially as I wasn't sure what I needed to order. Items arrived on time which was great too. Would definitely recommend and use again in the future.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, delivery driver very helpful and put delivery right where I wanted it. Only negative is I think rather than being told delivery will be from 7.30 to 17.00 hours we could give a morning or afternoon as a time scale which would be more helpful to the customer.

August 2, 2021
Rated 2 out of 5 stars

I purchased some timber including three…

I purchased some timber including three 2.4m posts. The posts that have been delivered are bowed beyond use. I am self isolating and have asked for them to be taken back (I can’t leave the house) and my money refunded. I sent this email on Saturday and haven’t heard anything back yet.
I have replied to the email in the reply this morning and am awaiting a response

July 27, 2021
Inter-Line Building Supplies Ltd - Torquay logo

Reply from Inter-Line Building Supplies Ltd - Torquay

Good morning Mark

Thank you for contacting us. We have checked our websales, general sales & branch specific emails and we can't see that we have received any emails from you about these products

If you can contact the Torquay branch on 01803 616183 they will be able to arrange the collection and refund for you or email websales@inter-line.co.uk

Rated 5 out of 5 stars

Timber delivered as stated by Gary who…

Timber delivered as stated by Gary who put the delivery as requested.

May 12, 2021
Inter-Line Building Supplies Ltd - Torquay logo

Reply from Inter-Line Building Supplies Ltd - Torquay

Thank you for your review Paul

We appreciate every review we get and it has been forwarded to our transport manager

Rated 3 out of 5 stars

Didn't follow delivery instructions

Online experience fine and very good prices but it appears the delivery instructions I advised on the online comments box did not get through causing me, Gary the driver and my local school a problem. Please check if the message I believed to have been sent, got through, and if it did, why wasn't Gary given them. Five stars to Gary the delivery man.

May 10, 2021
Inter-Line Building Supplies Ltd - Torquay logo

Reply from Inter-Line Building Supplies Ltd - Torquay

Thank you for your review and please let me apologise for not meeting your expectations on this occasion.

We are currently experiencing a much higher than anticipated volume of orders and it appears that the message was not passed on correctly to Gary.

However, your comments regarding the delivery have been passed on to the Transport Manager and Gary and we hope for any future orders we can make up for this error.

Kind Regards

The Inter-Line websales team

Rated 5 out of 5 stars

Great customer services here

Great customer services here. Nothing too much for them. The staff can not do more to please their customers.

May 2, 2021
Inter-Line Building Supplies Ltd - Torquay logo

Reply from Inter-Line Building Supplies Ltd - Torquay

Thank you for your review Alan

This message has been passed on to the team at the Torquay store and hope we can carry on offering you great service!

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, patient, helpful staff and Gary my delivery man was absolutely lovely. Highly recommended all round. 😊

April 20, 2021
Unprompted review
Inter-Line Building Supplies Ltd - Torquay logo

Reply from Inter-Line Building Supplies Ltd - Torquay

Thank you for the fantastic review!

I have passed this on to the Torquay branch and to Gary too!

We hope that if you need any materials in the future we can continue to offer this same level of service

Rated 5 out of 5 stars

I received a delivery earlier today…

I received a delivery earlier today where the access is very constrained. The driver, Chris, spent time with me explaining the options before finding a solution to have the materials delivered in a safe and secure way. I was very pleased with the outcome and credit Chris for his expertise on the task at hand.

April 16, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look