Ordered some activated charcoal and received ascorbic acid. No problem in itself as mistakes happen, but just e-mailed them for a second time as they've completely blanked me for a few weeks since... See more
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See what reviewers are saying
I have been using them for many years now… their level of customer service is exceptional and very personal. Nothing is too much to ask for. The product quality hasn’t changed which is always a major... See more
What a wonderful sack of herbs appeared at Dartmouth Caring, our volunteer cooks were thrilled. They have been adding that something extra to all our meals. The quality is excellent with no added ingr... See more
this company was very ethical. When my parcel did not arrive at my house via a Royal Mail delivery (despite me being home at the time), Intra Labs were great in spite of the abisimal Royal Mail servi... See more
Company details
Written by the company
We stock a range of Food Additives, Cosmetic Ingredients, Salt, Clay, Minerals and Chemicals. Each product is packaged on site in our specialised sterile packing area. We also hold a large quantity of main stock products in our warehouse all of which are available for wholesale purchase.
Contact info
Unit 8 Devonshire Meadows, PL6 7EZ, Plymouth, United Kingdom
- 01752 724109
- sales@intralabs.co.uk
- intralabs.co.uk
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These guys continue to impress
These guys continue to impress, very quick delivery even over the Bank Holiday. Keep up the good works guys
Royal mail smashed my delivery to bits
Royal mail smashed my delivery to bits. Nigel was very helpful an sent out a new one in the post the same day. Great company and very honest.
Very impressed ,this is the company…
Very impressed ,this is the company where they go for an extra mile to reach customer satisfaction ,extreamly happy ,and great quality prodcuts, buy with confidence and any queries just a call away they will solve any issues with proffessionalism and with the speed of light, will be a regular customer from now on.Thank you so much.
Absolute pleasure to deal with this…
Absolute pleasure to deal with this company, when i had delivery problems Nigel dealt with it straight away. Communication was excellent.
I use their magnesium for my horse as a calming supplement and it is the best product I’ve ever used. Can’t live without it now.
We will be back!
Super fast and efficient service with quality products and great customer care
First class service.
Firstly thanks to Intra Labs for suppling me the material I required. Price and delivery time was very good. Items I required was for fly fishing to make my tippet sink. They will be starting a pack for us fly fishermen. All I can say is a BIG 5 STAR rating.
Great customer service
Firstly, Intra Labs offer great products at an affordable price.
But, secondly, they also provide fantastic customer service. When a product I'd ordered recently arrived damaged in the post, they immediately sent a replacement. No stress or hassles on my part :)
Will definitely continue to shop with them.
So incredibly helpful when I needed a…
So incredibly helpful when I needed a product in a hurry - would recommend them without a moment's hesitation.
After sales service non existent.
I was initially really impressed with this company, however once I had bought the product I needed they no longer responded to emails. I had a question about the item I had bought from them, and this was never answered.
Brilliant service, quick delivery & very helpful!
Brilliant service, quick delivery and always accommodating in sorting out any issues. Wouldn't shop anywhere else!
I had some iron sulphate from Intralabs…
I had some iron sulphate from Intralabs to deal with a mossy lawn. After one dose the moss is less and the grass is doing so well about to give it another dose.
Fantastic company with excellent…
Fantastic company with excellent customer service. Ordered Iron Sulphate for the garden and despite a few hiccups out with Intralabs control they dealt with everything brilliantly and I'd highly recommend.
Having searched the Internet for Citric…
Having searched the Internet for Citric Acid Powder I came across the Intrlabs site. I only needed a small amount (250g) and ordered a pack. The site was really easy to use and very slick. Not only that but the order was quickly confirmed and arrived (despite Brexit) in Spain in a week. All in all a very impressive company that gives value for money and excellent service. I will definitely use them again.
Unique, Hassle-Free & Value for Money
The Sodium Bicarbonate | Baking Soda
Powder I bought from Intralabs is so pure & smooth, more like ‘baby powder’! I really enjoyed it.
Although I only used it for the bath, I’ve no doubt that such quality is unique for all its multiple uses.
The bags are handy, sparing all the extra pain.
As for the service, it’s by far & large, unrivalled. They’re always there for hassle-free help.
Above all, it’s a real value for money.
That’s much more than what I would have bargained for.
‘Thank You’, is not enough for such a ‘treat’. You make life much easier!
excellent customer service
A very pleasant team with excellent customer service I've found the place for my salts
Requested info and a small amount of…
Requested info and a small amount of sample of a product. Received the sample next day and the queries were answered professionally on the phone.
Went out of the way to help us out.
Excellent
Customer Service
I had a brief issue with a delivery. I phoned the given number expecting to be on the line for a while. Within two rings the phone was answered, my problem was dealt with in a few minutes in a cheery manor. I felt listened to, no ambiguities and satisfied.
Good old Fashioned Service
I am a photographer and needed some glycerine for an effect in an image. I called Intralabs, out of the blue, and they couldn't have been more helpful and accommodating. I thoroughly recommend them as your first port of call.
Excellent customer service
Excellent customer service. Highly recommended.
Excellent company which goes the extra mile
Superb customer service from Intralabs who went above and beyond in resolving a problem which was essentially not theirs. Top notch!
And the item in question (bicarbonate of soda) was very reasonably priced.
Will use again.
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