Wonderful experience at IOLLA Manchester. Great choice of frames at superb prices. Friendly staff who gave advice on what frames suited me. Order arrived very quickly and the glasses are just perfect... See more
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The selection of glasses and the staff were excellent. I was given loads of personalised help to choose a really lovey pair of glasses. And the glasses are excellent value for money too. It went beyon... See more
Company replied
The retail store was bright and well layer out. Staff very polite courteous and helpful. The range of glasses were excellent and good value for money. The fitting and ordering were quick and simple. K... See more
Company replied
Great choice of frames and lense options. This was 2nd pair of glasses from Iolla, with prescription lenses and I'll definitely be going back! Excellent pricing
Company replied
Company details
Written by the company
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contact info
14 St Anns Square, M2 7HQ, Manchester, United Kingdom
- 0141 334 9044
4.8
Excellent
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from IOLLA - Manchester
Hey Margaret, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
I love every experience I have with…
I love every experience I have with Iolla! I have been back many times for new glasses and have recommended to many!
March 10, 2025
Reply from IOLLA - Manchester
Hey Hannah, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Really good as always
Really good as always. I buy approximately 4 pairs a year. I lose them, sit on them, break them etc. The iolla price point and quality mean I can do this comfortably.
✨✨✨✨✨
March 8, 2025
Unprompted review
Reply from IOLLA - Manchester
Hey Pauline, wow what a lovely review! It is great to hear how much you are loving IOLLA. Thank you for coming back time and time again. We look forward to seeing you back again soon.
Super easy, efficient and love the glasses
Ordered over the phone using older glasses measurement details and new prescription- super quick and easy. Also provided an invoice so I could make a cash plan claim. Love my new glasses 🤓
March 7, 2025
Reply from IOLLA - Manchester
Hey Gemma, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great staff within the Manchester…
Great staff within the Manchester store, helped my choose the right glasses. Ordered and delivered quickly.
March 1, 2025
Unprompted review
Reply from IOLLA - Manchester
We’re delighted to hear you had a great IOLLA experience Matt! Thanks for taking the time to write us this lovely review.
Gorgeous selection of glasses and great…
Gorgeous selection of glasses and great team
February 28, 2025
Reply from IOLLA - Manchester
Thanks for leaving us this 5 star review Olivia! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Reply from IOLLA - Manchester
We’re delighted to hear you had a great IOLLA experience Clare! Thanks for taking the time to write us this review. We hope to see you again soon.
Great choice of frames in lovely styles…
Great choice of frames in lovely styles and colours & very helpful staff. Easy pricing system, all costings etc included and not added extras.
February 24, 2025
Reply from IOLLA - Manchester
Hey Cath, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great experience and lovely new frames!
February 8, 2025
Unprompted review
Reply from IOLLA - Manchester
Hey Cláudia, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great choice and service in store
Great choice and service in store, quick delivery and happy to help make adjustments to improve comfort.
February 18, 2025
Reply from IOLLA - Manchester
Hey Heather, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Love my new glasses
Love my new glasses, and quality for the price. The staff were very friendly and helpful. Intend to purchase a second pair.
February 11, 2025
Reply from IOLLA - Manchester
Hey Brenda, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Good communication and prompt response.
Unfortunately I had the wrong frames made up but as soon as I contacted iolla they replaced them and apologised . The replacement glasses were dispatched promptly so thank you .
October 23, 2024
Reply from IOLLA - Manchester
Hey Imogen, thanks for leaving us a review. We're sorry to hear it's not a 5 star review on this occasion. We're glad we turned it around fast for you and hope to see you again soon.
Friendly staff & great service
Friendly staff & great service, from my first visit to choose which glasses I wanted & the subsequent second visit when I went to pick them up
January 31, 2025
Reply from IOLLA - Manchester
Wow, this is so fantastic to hear Andrew! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Fantastic experience
The staff were lovely and service was good. But best of all, such good value for the price.
February 6, 2025
Reply from IOLLA - Manchester
Thanks for your review. This is so fantastic to hear Beverly! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
The staff are excellent
The staff are excellent. Friendly, knowledgeable and professional.
I went to collect a pair of glasses that I had had refreshed. I was very pleased with that service.
February 4, 2025
Reply from IOLLA - Manchester
Hey Sarah, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
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