Irish Supply Solar Solutions 

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Rated 1 out of 5 stars

I'd question it being an irish based website? The ip domain was abnormal for a website taking some time loading. This website appears to be China based. Wanted to return a product under consumer ret... See more

Rated 1 out of 5 stars

Absolute scam company. Ordered an IPL device off them for 60e was sent some random plastic bricks in a package. Avoid at all costs! They are creating new trust pilot accounts constantly (you'll n... See more

Rated 1 out of 5 stars

Advertised as an Irish company, sells cheap Chinese products, no English instructions that come with them either!😂 laughably lazy not sure how this company is as big as it is, entire things a scam, w... See more

Rated 5 out of 5 stars

This Electric Foot Massager Pad that I bought is good. At first, I was a bit nervous because I was thinking there might be electricity suddenly entering my foot, but it turns out there's nothing at al... See more

Company details

  1. Solar Energy Equipment Supplier
  2. Solar Energy Company

Written by the company

We specialise in designing custom Photovoltaic (PV) solutions that not only reduce overheads and improve your Building Energy Rating (BER) but also increase your home's value with the help of government grants. Contact us today for a free, no-obligation quote and consultation. Discover how simple it is to enhance your property with solar energy by following just a few steps. Our expert team manages everything from remote satellite assessments to on-site installations, ensuring a seamless transition to renewable energy.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I ordered 2 lamps for friends of mine…

I ordered 2 lamps for friends of mine for a Christmas present. That's ok. But I wasn't impressed you send them the invoice to want was being paid . I didnt like that . There seem to be a mix up of address for shipping and billing address. I did sent email to one of your colleagues and it still was mixed up. I got the parcel with my friends name and my address and they got a parcel too. The boxes were torn and bashed around the place . I dont like the lamps they cheap looking eventhough they were not cheap and there is no instructions how to set up. I will be putting the lamps in the bin that's all they are fit for . The picture looked lovely. The product is so different. I am embarrassed with my friends . I wont be ordering again. I will have to send my friends a different gift now. I am very disappointed .

December 17, 2023
Unprompted review
Rated 1 out of 5 stars

This company is not irish...robbers

This company is not irish. I placed my order on the 23rd of November and it still has not arrived and it the 16th of December. I tried to cancel and they said can't outside of the 30min window..which is against the law..all companies should provide 14 day once received! This company is based in China!! The took my money ...stay clear of them!!

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

IRISH SUPPLY are not IRISH!

IRISH SUPPLY are not IRISH!
They should be stripped of their name and changed to HONG KONG or wherever they are making the goods.
SHAME ON YOU for fooling Irish people into thinking they are shopping at home.

I expected delivery within days. I’m waiting 7 days and have nothing.

December 9, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

In the terms and conditions it states if you email within 30 minutes of purchase you are eligible for a refund. I ordered the wrong parcel and hoped on getting my money back. They ignored all four emails I sent about refunding and a 8 days later they sent an email saying it’s on its way ignoring everything I said about my order.
Worst company I’ve ordered from considering it’s Christmas they should have taken it into more consideration.
They are a scam website and I advise everyone to go elsewhere.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of chatting with…

I had the pleasure of chatting with Michelle from customer care via live chat. She effortlessly resolved my missing item issue within a matter of minutes. Michelle was efficient and also very friendly, making the overall experience truly great. I will be back again for sure.

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

address for returns

I have sent at least 10 emails looking for the address for a return but they simply will not give it up, theyanswer the email with some some automated rubbish about being busy but no address, and after 14 days they only refund half of your moneyu,,
Worst I have ever dealt with, never again

December 10, 2023
Unprompted review
Rated 1 out of 5 stars

NIGHTMARE COMPANY TO DEAL WITH

Ordered a product, took ages to arrive (from Hong Kong)....I thought I was buying in Ireland. Item was not fit for use, endless e-mails to and fro looking for a return address in Ireland, despite first e-mail from me stating item was not fit for use, offering discounts and keep the product (none of which I accepted). Finally got an address in Cork to return item 4 weeks ago, still no refund, and audacity to send me an email stating they pride themselves on excellent quality of their products and excellent customer service. Still waiting on refund. DO NOT SHOP ON THIS SITE UNLESS YOU WANT NIGHTMARES.

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

What a disaster lack of communication…

What a disaster lack of communication and responsibility excuse after excuse false information advertised I wouldn't order off this side for nothing even if it was for free I have someone looking into this little matter keep away every one

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Nice product

Nice product! It relieves fatigue when I use this Electric Foot Massager Pad. It's better to use it at night before sleeping.

December 15, 2023
Rated 5 out of 5 stars

Nice Aluminum Cardholder

Nice Aluminum Cardholder, simple yet functional. I just wish there were more color options and additional card slots. But overall, it was good, and I like the minimalist style.

December 15, 2023
Rated 1 out of 5 stars

Horrendous order

Ordered: “Girl and Pet” on this site.
Horrendous, arrived really late, of course because it came from Beijing.
Not only was the wrong order as well the description is full of lies “made from high-quality wood”
“without showing signs of breaking and rough spots”
“carefully made by artisans”
And the real description of a customer is: cheap machine made rough looking attempt of a decoration.
DO NOT BUY FROM THIS SITE!! It should be closed down.

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Shocking company and service

Shocking company and service. Ordered a product over 6 weeks ago. Still no sign of it got an email to say I'll have it before 16th Dec, it's in transit apparently. Managed to track it properly, it's in China and still hasn't even left the factory there. Absolutely scandalous. Impossible to get any information from customer service, bar th generic copy and paste response. Shocking company and would not recommend at all. Will be reporting it to my bank as fraudulent transaction to try and get my money back

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Brutal.customer service

Brutal customer service. Tracking portal doesn't work. Totally not an Irish company. Would never purchase from this site again. Still awaiting product. Glad I had the foresight to pay for it through PayPal.

Dec 20th - Update: Finally got the parcel, there was absolutely no packaging, box wrapped in white paper, not one piece of bubble wrap. The item was a gift for my nephew. It wouldn't even charge up.
Got in contact with Michelle (same person who gave me the link for the fake tracking portal) and she offered me a 10e gift card for my next purchase with them, plus send her some pics of the product & packaging that they provided, in case I wasn't inconvenienced enough, I guess.
I'm surprised this site has got any good reviews:
1. It is posing as an Irish site - it is not Irish (so don't be fooled into thinking you are supporting local businesses.
2. It offers 'discounts' and 'price drops' which are not legitimate as the products are all sub-standard
3. They provide fake tracking portals
4. Their aim is to extort as much money as they can for hard working vulnerable people.
Don't be fooled and don't be scammed, companies like this and the people behind them need to be exposed!

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Still waiting on product ordered over 6…

Still waiting on product ordered over 6 weeks ago, tracking system gives no indication and communication from this company is shocking. Will have to now go to a different store to ensure I have the product in time for Christmas. Don't recommend using this site for anything. So many better/easier companies to deal with out there.

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, placed an order for 2 items 103 euro for both .. I then realised both items were on amazon for 60 euro.. so a saving of 43 euro .. ripping people off.. my bad for also not shopping around first, I will be returning when they arrive .. customer service is very bad so slow don't reply to emails , won't ever order again from here

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Really poor service

Really poor service. Was given a date of delivery but still nothing has arrived. Tracking is simply not functioning. To add insult to injury the item ordered was half the price with amazon. So lesson learned never again

December 11, 2023
Unprompted review

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