Sale person very friendly. Called him 9 days after I bought my camera online, and he assured me it is on it's way. I received it 4 days after that. Only reason for 4 stars instead of 5, is that I am s... See more
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Company details
Written by the company
South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses
Contact info
HQ Offices, 2nd Floor, Tower B, Northlands Shopping Centre, Northriding, 2161, Randburg, South Africa
- 0101575029
- sales@irobustec.co.za
- irobustec.co.za
Replied to 50% of negative reviews
Typically replies within 1 week
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Kept me informed regarding my purchase…
Kept me informed regarding my purchase order. Price of product was the cheapest at iRobust
There was a delay in the delivery
There was a delay in the delivery, but I was informed, which was helpful to reduce expectations. My purchase is great, and I am satisfied with the choice of product and using this company.
Fast shipping and lowest price around.
Jan Cloete What was promised they delivered
What was promised they delivered. Good customer communication
Trouble-free
Trouble-free order and follow up email responded to timeously. Would certainly recommend.
My item was delayed by a day but the…
My item was delayed by a day but the sales man was great at giving me constant updates. I received exactly what I ordered
POOR COMMUNICATION
The prices are way cheaper than the average prices around and your package will arrive eventually but I don't understand how they so poor in communication especially in this world of scams today after buying something very expensive.I literally had to email them 3 times for information and eventually had to call them TWICE,they never communicated without me saying anything.They should be saying the dates they expecting the product and if there's a delay,communicate to keep the customer at ease but they just want to tell you only on the day they'll deliver the product out of nowhere,what if you're unavailable on that day.Constant communication is very important. But overall the product (S23 ultra) arrived in good condition and all.
I bought a camera here
I bought a camera here. And the best decision ever. Amazing prices and fair turnaround time.
Excellent client service
Always a great experience dealing with Thebe. He is polite and efficient. His service delivery is par excellence.
I would recommend iRobust for your…
I would recommend iRobust for your purchase. Their prices are the best by far. The delivery time was 3 weeks that was longer than they told me. It would be nice if they communicated this to me so I would be aware. If I knew the delivery time took 3 weeks I would surely wait this time as the saving on the item is huge.
I really recommend iRobust as they fulfilled their commitment. I am very happy with my purchase and interaction with them.
Delays & misinformation
I ordered my Samsung S23+ with the thought i will receive my phone in 3 days or so! Well so after 4 weeks of promises it arrived eventually!
Samsung Galaxy S23 - Happy Customer
Very happy with my purchase (Samsung Galaxy S23) - the box was sealed with no issues with the phone
The warranty + set up printed manuals in the box were in Chinese which was a surprise but I just translated them with Google Lens easily enough plus most of the setup comes up on the phone anyway where you choose the language.
Unfortunately the supplier didn't have the colour I originally ordered but iRobust Tech did email me the next day to explain the situation and gave me alternative's which I appreciated
They answered the phone and told me why…
They answered the phone and told me why the order was delayed.
Easy purchase and great service
Online purchase was fast and easy. There was a little delay with the delivery time, but Thebe was very helpful and informative all the time.
Also, the camera arrived perfectly packed and in optimum conditions.
Thank you for your service! 😊
Losing one star for not returning…
Losing one star for not returning calls, best price by far the delivery time not what they claim but acceptable, Thebe answers the phone promptly and friendly.
Very efficient delivery
Very efficient delivery, kept me updated every step of the way. Prices are very competitive, cheaper than all outlet stores
Good customer service.
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