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Rated 1 out of 5 stars

This company is a fraud. Be aware. They will set you up with a provider, however, they will bill your credit card months later with no warning. I used a provider to help with my website and paid him $... See more

Rated 5 out of 5 stars

I initially worked with freelancers on Fiverr but decided to try ithire.com. I'm glad I made the switch! I hired Ida to help with a financial model and AI consultation. She did a fantastic jo... See more

Rated 1 out of 5 stars

Suspicious platform! We were contacted by a freelancer on Upwork who redirected us to Ithire, never carrying out the work, in fact the platform recommends enabling automatic payments, so in pr... See more

Rated 1 out of 5 stars

I used IThire two years ago, this week i got charged 5k€ although there was no work logged by previous projects. I think they got hacked and security seems to be an issue. Customers service reacted... See more

Company details


Contact info

  • 2810 N Church St, 19802, Wilmington, United States

  • ithire.com

3.0

Average

TrustScore 3 out of 5

140 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company is a complete fraud

This company is a complete fraud! I engaged their services circa, January 2024 and clearly specified that I was not willing to pay an hourly rate. The freelancer I hired, Nina Nim...., agreed to a set price for designing a website. Despite my explicit instructions, I began receiving emails with hourly rates. I reached out to Nina immediately. Nina said that it's how the company tracks her hours "don't worry" she blamed the company for the confusion. I initiated a dispute with ITHIRE and I received an email explaining that I had a certain amount of days to file a dispute. I explained to ITHIRE that I did just that directly with my freelancer Nina Chim..and she assured me that I was not being billed hourly and it was only tracking her hours. ITHIRE then told me that I was able to dispute only the last week of charges ignoring my email negotiations directly with my freelancer Nina Chim.... Well guess what? They automatically deducted money from my bank during "my dispute time" and now tell me that "I have no disputes opened" I have not received any response from ITHIRE and Upon checking the dispute tab, it falsely claims that I never even started a dispute. This company is a scam! I have a solid history of working with UPWORKS and now regret not sticking with them. Avoid this company at all costs - Lastly, I did not see anywhere on their site that they offer for freelancers to work on projects for a flat fee as other platforms do. This left me in a terrible position as I was launching my company. CON ARTIST!

January 29, 2024
Unprompted review
IThire logo

Reply from IThire

Dear REVIEWSTRIEDANDTRUE,

We apologize for the inconvenience you’ve experienced and appreciate your feedback.

We strive to ensure clear communication and transparency in our billing and dispute processes. We understand your frustration regarding the hourly rates. Our system automatically tracks hours worked by freelancers for accountability and payment purposes, even if a set price was agreed upon.

Regarding your dispute, we allow clients to file disputes for tracked hours within a specific timeframe. Since disputes can only be filed within the five-day window following payment, this might have led to some confusion. If no dispute is filed within this period, the payment is processed automatically.

We value your feedback and regret any inconvenience caused. We aim to continuously improve our services. For further assistance, please contact our support team directly so we can address your concerns promptly.

Best regards,
Keira

Rated 5 out of 5 stars

Exploring various platforms such as…

Exploring various platforms such as LinkedIn and Upwork in my quest for high-quality freelance talent led me to discover IThire, and the experience has been extraordinarily positive. My initial engagement with IThire involved employing a designer who provided outstanding work via a Figma file, which set my expectations at a high level.

When faced with a deadline challenge on a PHP developer project, IThire demonstrated their commitment to customer satisfaction by offering free project manager services. This not only helped get the project back on track but also ensured its completion on time. Their dedication to project success is unmatched.

I am now working with two WordPress developers from IThire, and my experience remains highly favorable. The platform is easy to navigate, simplifying the hiring process and making it efficient. Moreover, the caliber of professionals on IThire is commendable, covering a broad spectrum of skills and expertise.

IThire not only serves as an excellent platform for engaging freelancers but also excels by providing additional services like complimentary project management, significantly benefiting projects that encounter obstacles. This comprehensive approach to freelance hiring has facilitated a seamless and fruitful experience for me.

For those in search of a dependable, efficient, and supportive platform for hiring freelance talent, I strongly endorse IThire. Their dedication to maintaining quality, along with exceptional support services such as the project manager, distinguishes them in the freelance hiring domain.

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

Too suspicious!

I came into contact with a freelancer through upwork and they wanted me to move over to ITHire. I almost went ahead with a contract but luckily I was warned by other reviews here and comments on other websites. After some more research I found out that the freelancer actually has two profiles on there... One they gave me last year (but was now changed to another name) and another one this year. Too suspicious!

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant AI wizardry

Brilliant AI wizardry! Found a gem on Ithire – delivered a masterpiece that's clever, sleek, and ahead of its time. Quick, clear, and crafted to perfection. A five-star experience

March 4, 2024
Rated 1 out of 5 stars

Beware: IT Hire's Facade of Professionalism Masks a Scam Operation

Echoing the sentiments of numerous reviews that have already flagged IT Hire as a scam, I deeply regret not reading these reviews prior to engaging with the platform. My ordeal began when a freelancer from Upwork, named Julia, solicited me to migrate our project communication and execution to IT Hire, promising better rates and implying a more streamlined workflow. This initial red flag—paired with her sudden deletion of her Upwork profile upon project commencement—should have been my cue to exercise caution.

The ensuing experience was nothing short of disastrous. The quality of work delivered by Julia was appalling, blatantly underscoring her lack of the professed skills. It was a clear misrepresentation, exacerbated by her attempts to levy charges for incomplete and unapproved work. Although I managed to halt the project and negate these charges promptly, the ordeal took a darker turn when IT Hire attempted to extract an unauthorised charge of $690 from my bank account. This act of fraud was thankfully flagged by the vigilance of my bank's notification system.

This experience serves as a stark warning to all potential IT Hire users: the platform is embroiled in deceptive practices that could result in unauthorised financial transactions and subpar service delivery. Do not be deceived by the promise of professionalism or the allure of competitive pricing. IT Hire's operations are marred by unethical behaviour and scam activities. Exercise utmost caution and consider this a red flag against engaging with them. Please avoid it!!!

March 30, 2024
Rated 1 out of 5 stars

ITHIRE.COM is a pure scam

ITHIRE.COM is an absolute nightmare. Their freelancers are untrustworthy and unreliable. I engaged one freelancer named Lars (likely a pseudonym), who not only failed to complete half of the project but also overcharged me significantly beyond the initial estimate. The work delivered was utterly useless, and I had no choice but to discard it. However, the worst part came later: out of the blue, they charged my credit card hundreds of dollars without authorization. I’m currently struggling to recover the stolen funds.

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMED

Like so many others, I didn't order anything but had interactions with a designer. A couple of months later US$900 was stolen from my PayPal account. ITHIRE attempted to make it a weekly deduction however, luckily I saw this and cancelled it. I emailed the site on numerous occasions about what happened with no response. Can not be contacted. THIS SITE IS A SCAM. STAY AWAY
****Since posting this review, the company has now contacted me and refunded the amount it withdrew from my account without authorisation which I greatly appreciate. It does not excuse their actions and the time, stress and cost to get the money back that was stolen.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Scam website

They pretend they work on a new website, copy content of the current one, make a video without sending physicial files and then continue charging your card without being able to cancel the project.

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

The worst experience

The worst experience.

This platform charged me twice out of no where for work that was not done for me - both of these were 4 figure charges that put a lot of difficulty on my finances. the customer support did not really apologize nor did they respond to my demands to permanently delete my details.

aweful experience

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

Our journey to find a reliable web developer was fraught with challenges, including unresponsiveness and deceit, for one long years.
Discovering ITHire turned our situation around completely, offering us a sigh of relief. Not only did we receive services at half the price compared to EU-based firms, but we also finally obtained a completed project. Our developer was exceptionally skilled and diligent, going above and beyond by continuing to assist with updates and modifications post-project completion, dedicating a few hours each week.

February 1, 2024
Rated 5 out of 5 stars

Fantastic work by our WordPress…

Fantastic work by our WordPress developer! She skillfully turned Figma designs into a beautiful, functional WooCommerce shop. Communication was excellent, making the process smooth and easy. Highly recommend her for her creativity, technical skill, and efficiency.

February 1, 2024
Rated 5 out of 5 stars

Mind-blowing platform to work with!

I'd like to highlight my experience with Nina Nimchuk. I was fortunate enough to connect with Nina on LinkedIn, where she offered her web development services. Deciding to hire her through ItHire turned out to be a great choice. After working together for 8 weeks, we now have an outstanding e-commerce shop. Our clients are able to place online orders seamlessly, and the platform functions flawlessly. Impressively, my revenue doubled within the first 2-3 weeks. Nina's expertise is unparalleled, and a notable advantage of using ItHire is that they don't take a percentage from the clients

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Discovered Ithire through a LinkedIn…

Discovered Ithire through a LinkedIn connection and it's been a fantastic find. Posting jobs and hiring Shopify experts is a breeze. Four months in and I'm thoroughly impressed with the platform's simplicity and effectiveness. Highly recommend Ithire for anyone seeking skilled tech talent. Great job!

January 1, 2024
Unprompted review
Rated 2 out of 5 stars

Not recommended

We did some work back in Ocotober 2023 that ended then and the project was closed.

The company then reactivated payments on the night of 24/Dec/2023 (yes, just before Christmas) and charged us $3300 on 25/Dec/2023 with no reason, as there was no more work done.

This looks like a very intentional scam and we were lucky to spot this on PayPal and hopefully, they will cancel this transaction.

Edit:
After we contacted PayPal and IThire, the latter promptly responded and refunded the money. This locked the funds for 2 weeks. However, the whole situation regarding timing is at least "unfortunate". Also, it is crucial, that when a company has the capability to charge your account as they wish, no mistakes are made. For some smaller businesses reducing their funds by so much could affect their operations! We will not use IThire in the future and we cannot recommend this service.
Initially, it was 1 star, I made it 2 stars because they responded quickly to the issue.

December 25, 2023
Unprompted review
Rated 5 out of 5 stars

The React.js UI/UX design Flavie…

The React.js UI/UX design Flavie provided for our web application has significantly improved user engagement. The intuitive interface has received rave reviews. I highly recommend Flavie and ithire .

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

My experience has been exceptional…

My experience has been exceptional throughout. The process of selecting designers was streamlined and efficient, thanks to the insightful questions asked to ascertain my project's needs. Reviewing profiles and past works was instrumental in choosing Estrella, who proved to be an excellent match. She demonstrated a deep understanding of my brand and project objectives, and her contributions have been remarkable. Her integration into my team was smooth and natural. I am eagerly anticipating our continued collaboration.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

AI Project with ItHire Freelancer

From the initial outreach to the project's completion, our experience was nothing short of seamless and reassuring. As a newcomer to collaborating via ItHire, following an invitation from LinkedIn, my expectations were undefined. Yet, the professionalism paired with a cordial approach throughout the process was impressive. The freelancer assigned to our AI endeavor was truly outstanding—possessing a keen understanding of our objectives and bringing our vision to fruition with precision.

November 1, 2023
Unprompted review

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