Itzoneonline Reviews 120

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From broken Laptop, upgrading software, changing battery, water damaged Laptop. Imagine all worst possible scenarios! I live in extended family and repairing such damage was unimaginable. Thank God... See more

Company replied

Rated 5 out of 5 stars

I took my (pretty much) dead HP Envy to these guys and they managed to get it started, and were spot on with their diagnosis in about an hour. They quoted £90 to replace the dysfunctional HDD with a... See more

Rated 5 out of 5 stars

problem with battery on laptop, ordered geniune dell battery and fixed next day guys are very professional and 100% recommended thanks again

Rated 5 out of 5 stars

We have been using ITZONE for over 5 years for all our IT & Laptops needs. Every refurbished laptop purchase has been of high quality, thoroughly checked over and met the needs of our everyday use and... See more

Company replied


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4.9

Excellent

TrustScore 5 out of 5

120 reviews

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Rated 5 out of 5 stars

Repair two computers and data recovery

I had two computers with serious issues, and I was worried is not fixable. The technician fixed both machines quickly and professionally, and the service was outstanding from start to finish. Also, they managed to retrieve all the data from my personal hard drive, every file, document, and photo was recovered safely. The communication was clear, and the work was done with real expertise.

I’m extremely satisfied with the service and highly recommend them

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and honest

I took my (pretty much) dead HP Envy to these guys and they managed to get it started, and were spot on with their diagnosis in about an hour. They quoted £90 to replace the dysfunctional HDD with a new 240Gb SSD, a fresh install of Win 11 and even re-pasted the dried out thermal paste from the processor.

Turnaround was a couple of days and everything now works perfectly.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and price

Came to them in the shop for a reliable pc for work. They assisted me with a great spec pc at an affordable budget and also looked after us with a screen, mouse and keyboard.

Very friendly, great service and gives an honest recommedation.

We even had a issue with the screen they gave but they came out to my office to replace the screen the very next day. I would highly recommend them to anyone.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a laptop A1 condition

Bought a laptop A1 condition. No problems since. Also had windows 7 put on another laptop. Happy with both. Very nice guys who run this shop.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

IT Zone are unbelievable

IT Zone are unbelievable.
Jamil was so helpful when I asked him to fix the drive so I could play Championship Manager.
He then Downloaded all the patches and updates needed on my computer to play the game when i had trouble with it.
What a guy and shop 👌🏾

July 3, 2025
Unprompted review
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Reply from Itzoneonline

Hi Darren,

Thank you so much for your fantastic 5-star review! 😊 We're really glad to hear that you had such a positive experience with us.

We’re passionate about helping our customers, and it was a pleasure getting your system set up so you could enjoy Championship Manager. We’re always happy to go the extra mile to make things hassle-free.

Your kind words mean a lot to the team, and we truly appreciate your support. If you ever need help again—whether it’s for gaming or anything else tech-related—we’ll be here.

Enjoy the game and thanks again for choosing ITZONE

Best regards,
ITZONE Team

Rated 5 out of 5 stars

Great service.

I had my ASUS ROG Scar 15 upgraded with a new SSD along with OS installation. The process was efficient and affordable. Very happy.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, timely, accurate and ethics.

Always guide what is best and required dont try to make extra money from customer. Love it and i strongly recommend

April 19, 2025
Unprompted review
Rated 5 out of 5 stars

MSI Gaming Laptop service and Repair

They were helpful, they had answered any questions that I had when I called them previously.

Additionally they were fast and quick to service my gaming laptop with it only taking 2 to 3 hrs.

While it did cost me a bit to get cleaning and thermal paste applied, they did not charge for having any of the missing screws replaced.

Overall I recommend anyone who needs their gaming laptop repaired or serviced to visit ITZONE, you will definitely get your money’s worth.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Really fast service

Really fast service. Came to itzone with a corrupted boot and thought it would take a couple of days at least but was done in a matter of hours. And the price was so reasonable, much cheaper than other places where I got a quote

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

I can't speak highly enough of the…

I can't speak highly enough of the service I received from IT Zone. I needed to source laptops for my office and I consulted the the guys here. First of all the level of professionalism and care they showed me, really taking into consideration my needs. They were no pushy at all, and even recommended units that were priced less than what I was initially intending to go with.
Not only this but the aftercare I received from them was top notch. They didn't stop at just their sale, they went above and beyond to make sure everything was working exactly how I expected it to.
Honestly, hand on heart thank you for everything. You guys deserve all the success.

November 27, 2024
Unprompted review

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