Itzoneonline Reviews 120

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From broken Laptop, upgrading software, changing battery, water damaged Laptop. Imagine all worst possible scenarios! I live in extended family and repairing such damage was unimaginable. Thank God... See more

Company replied

Rated 5 out of 5 stars

I took my (pretty much) dead HP Envy to these guys and they managed to get it started, and were spot on with their diagnosis in about an hour. They quoted £90 to replace the dysfunctional HDD with a... See more

Rated 5 out of 5 stars

problem with battery on laptop, ordered geniune dell battery and fixed next day guys are very professional and 100% recommended thanks again

Rated 5 out of 5 stars

We have been using ITZONE for over 5 years for all our IT & Laptops needs. Every refurbished laptop purchase has been of high quality, thoroughly checked over and met the needs of our everyday use and... See more

Company replied


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4.9

Excellent

TrustScore 5 out of 5

120 reviews

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Rated 5 out of 5 stars

Big Thank You!

I’ve known these guys for many years. They are my go to guys for all my IT issues. Recently purchased an excellent laptop. Shazad was so helpful in explaining different options helping me to make the right choice for my needs. Family love the laptop. Big thank you!

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

ITZone repaired my laptop with…

ITZone repaired my laptop with exceptionally fast, personalised and reliable service which ensured my revision was not disrupted. They supplied a spare charger until my components arrived.

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy people

Trustworthy people, had my laptop screen repaired and purchased some desktops for our business, they always look after us and provide an excellent service. Will always come back!

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

My surface pro 8 went on a loop after a…

My surface pro 8 went on a loop after a software update. Tried everything from the Microsoft help people but would not go off from loop.

Found this place on Google and let's just say 1 week later I have a fully restored surface pro. 😊 Thank you.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Laptop hard drive failure

Had a misfortune of my laptop playing up,long start up time, phoned IT Zone who correctly diagnosed the problem as most likely being a hard drive on its way out. Took it down to them, they investigated the matter and it was like they said, hard drive was on its way out.
They advised me throughout the process and gave me alternative options, advising me of the pros and cons of each, allowing me to make the best informed decision.
Also showed me via pictures the years of dust that had built up on the fan and processor, which they did a fantastic job of cleaning and making it as new again
Very competively priced and very friendly professional fast service.
I can't rate IT Zone highly enough. IT Zone will always be my first port of call in any future computing issues I may have.
I highly recommend IT Zone to anyone who has any computing issues. 100% friendly, trustworthy, reliable and professional.

January 5, 2024
Unprompted review
Rated 1 out of 5 stars

Sarcastic

Sarcastic, rude, unhelpful, bad attitude. Rang at 3pm to be advised in a very nonchalant voice that I should wait 45 minutes in the rain, and that he would ring back. Had I even waited, he never rang, and never intended on it. Not how you do business. Pr1ck.

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Brother shazad and brother Jamil have…

Brother shazad and brother Jamil have always helped me with various IT issues, always gone out of there way to assist i have been using them for several years they are always fast efficient very knowledgeable and reliable i highly recommend.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

We have been using ITZONE for over 5…

We have been using ITZONE for over 5 years for all our IT & Laptops needs. Every refurbished laptop purchase has been of high quality, thoroughly checked over and met the needs of our everyday use and going forward. The laptops are always quality brands, Dell, Lenovo etc and come with all the latest software to allow immediate use and benefit. On the rare occasions there is a query, the team are always on hand to make time to support and advise, this is what makes ITZONE stand out, their complete service start to finish with aftercare. Highly recommended.

November 29, 2023
Unprompted review
Itzoneonline logo

Reply from Itzoneonline

Dear Javed,
Thank you for your continued support in us for over 5 years, and for taking the time to share your positve experiences with us.
We are pleased to hear that you have consistently recieved high-quality refurbished laptops that have met your needs and expectations. Your acknowledgement of our excellent service, including aftercare and support, is greatly appreciated.
We look forward to continuing to serve you for all your IT and laptop needs. If there's anything else you require or if you have further questions, please don't hesitate to reach out.

Jazakallah/Best regards, ITZONE

Rated 5 out of 5 stars

Best price and service you will find

I would recommend anyone to make their first enquiry to ITZone before anyone else. Try and see! You won't be disappointed.

December 12, 2023
Unprompted review
Itzoneonline logo

Reply from Itzoneonline

Dear Hanaa,
Thank you for entrusting us with your I.T. needs. We are honoured by your high recommendation and are committed to maintaining the standards you have experienced.
If you have any more inquiries or require assistance in the future, don't hesitate to reach out. We're here to help,
Best Regards, ITZONE.

Rated 5 out of 5 stars

I found IZONE very efficient’ prompt…7

I found IZONE very efficient’ prompt and friendly, I didn’t expect better than the service rendered.
Niaz Ahmed

December 7, 2023
Unprompted review
Itzoneonline logo

Reply from Itzoneonline

Dear Niaz,
Thank you for taking the time to share your experience with us. We are glad to hear that you recieved a service that was both friendly and eficient. We truly appreciate your recommendation.
If you have any more inquiries or require assistance in the future, don't hesitate to reach out. We're here to help,
Jazakallah/Best Regards, ITZONE.

Rated 5 out of 5 stars

Fast and Good service

He identified the problem within a day and repaired it the day later which was very accommodating to my busy schedule. He even offered how to prevent any further issues when i went to pick it up.

December 5, 2023
Unprompted review
Itzoneonline logo

Reply from Itzoneonline

Dear Zaheem,
Thank you for taking the time to share your experience with us. We are pleased to hear that we were able to assist you with repairs and provide a comprehensive after-care service to give you the best value for the price.
If you have any more inquiries or require assistance in the future, don't hesitate to reach out. We're here to help,
Jazakallah/Best Regards, ITZONE.

Rated 5 out of 5 stars

I reIT Saviours

I required network equipment at very short notice and ITZoneonline were able to come to our rescue. Great communication, good service and decent prices. Highly recommended.

December 4, 2023
Unprompted review
Itzoneonline logo

Reply from Itzoneonline

Dear Andrew, we greatly appreciate your time to feedback and the kind words reflecting your experience with us, we looked forward to being of assistance and service again in the near future. Thank you ITZONE Team

Rated 5 out of 5 stars

Really great customer service with…

Really great customer service with swift action and results, would highly recommend them for anyone. Really honest which is a rare trait you find with businesses today.

December 2, 2023
Unprompted review
Itzoneonline logo

Reply from Itzoneonline

Dear Valued Customer,
Thank you for taking the time to share your experience with us. We truly appreciate the high recommendation and your acknowledgement of our trustworthiness. We aim to maintain the levels of care and high-quality service you have experienced so far.
If you have any more inquiries or require assistance in the future, don't hesitate to reach out. We're here to help.
Best Regards, ITZONE.

Rated 5 out of 5 stars

I'm very happy to have been referred to…

I'm very happy to have been referred to these wonderful people who have helped me out twice. First time I had a problem with my children's gaming computer after failed reparations elsewhere these guys fixed it and made it fast and good as new. The second time they replaced the speaker on my Macbook and once again I have crystal clear sound again. Can't recommend them enough. Very professional, quick service and fair price 👍

November 29, 2023
Unprompted review
Itzoneonline logo

Reply from Itzoneonline

Dear Bashir,
Thank you for taking the time to share your experience with us. We are pleased to know that we could successfully improve the speed of your child's gaming laptop, and with the replacement of your Macbook's speaker to a new one. Your acknowledgement of our professionalism and competitive prices is truly appreciated.
Thank you for your high recommendation of us.
If you have any more inquiries or require assistance in the future, don't hesitate to reach out. We're here to help.
Jazakallah/Best Regards, ITZONE.

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