I ordered my shoes 2 days ago and they arrived this morning. They are absolutely gorgeous and I’m so pleased with them and the quick response and delivery, that I’m going to order some more in a diffe... See more
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See what reviewers are saying
The order was simple and straight forward. The delivery was accurate as per description online. The package has no damage, tidy and smart. The item almost fit perfectly - perhaps an option for wider... See more
Great shoes and price, I have seen identical pair on that German higher end label and these are not different to them, so I’m very pleased with my purchase at such an amazing price Would also like... See more
I've bought 5 different pairs of sandals from this company. They were comfortable pretty sandals. Unfortunately they've only ever lasted for less than 9 months. Most recent last 5 weeks. Very poor qua... See more
Company details
Written by the company
Footwear company established twenty years ago, at the forefront of trends with a very competitive price. We work closely with our team of shoemakers utilising sustainable materials and processes to develop a new kind of fashion
Contact info
38a, Derby Street, M8 8HN, Manchester, United Kingdom
- ivachy.shopify@gmail.com
- ivachy.co.uk
Replied to 28% of negative reviews
Typically replies within 24 hours
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You sent me the wrong size of boots I…
You sent me the wrong size of boots I ordered a I’m 4 and I was sent a uk 6
Great customer service
Quick delivery beautiful style
Happy Customer!
It was free delivery which is great! Well made, beautifully ankle boots. Looks very stylish. Love it.
Lovely Sandals
Lovely sandals, quick delivery and there was even a sale on the website. Unfortunately couldn't get one of the course I wanted but was happy with the 2 pairs I did buy. Would definitely buy from here again.
So easy to order and delivery was quick…
So easy to order and delivery was quick and first class
Lovely comfy shoes which I can wear all…
Lovely comfy shoes which I can wear all night and dance till the next day 😄😘
Good quality and swift postage
Super fast delivery
I bought a pair in Debenhams and discovered this brand. I absolutely love the shoes! And they arrived really fast as well. It arrived in 2 days. I was quite impressed.
Had issues, but they dealt with it swiftly.
Ordered from official site 1) they sent a 5.5 instead of 6, 2) there were marks on one of the sandals 3)there was a big crease in the leather where it looks like someone had pushed it in the box with no thought causing it to bend out if shape.
I should have kept amazon one which was correct but it was cheaper on their official site. The sandals were of great quality, well made.
Update: communication and response
time was good and they responded within the day. They are retifying the issue, which I'm grateful for. Thank you.
Excellent customer service
I loved the shoes but unfortunately I had to return them as they were a little tight - excellent customer service as soon as I emailed a reply was sent quickly informing me how to return them. As soon as they were received a refund was sent immediately. A big well done all round.
Absolutely beautiful Ivachy Wedge sandals.
Fast friendly service and delivery would definitely purchase again.
Prompt delivery and exactly the item I…
Prompt delivery and exactly the item I was looking for. The colour is perfect 😊
Good website ease of ordering
Good website ease of ordering, good discount codes, easy to order and quick delivery
Good quality shoe
Good quality shoe, delivery could be slightly better but that may have been down to the later order on the day. Apart from that great quality
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