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Rated 5 out of 5 stars

I ordered my shoes 2 days ago and they arrived this morning. They are absolutely gorgeous and I’m so pleased with them and the quick response and delivery, that I’m going to order some more in a diffe... See more

Rated 4 out of 5 stars

The order was simple and straight forward. The delivery was accurate as per description online. The package has no damage, tidy and smart. The item almost fit perfectly - perhaps an option for wider... See more

Rated 5 out of 5 stars

Great shoes and price, I have seen identical pair on that German higher end label and these are not different to them, so I’m very pleased with my purchase at such an amazing price Would also like... See more

Rated 2 out of 5 stars

I've bought 5 different pairs of sandals from this company. They were comfortable pretty sandals. Unfortunately they've only ever lasted for less than 9 months. Most recent last 5 weeks. Very poor qua... See more

Company details

  1. Shoe Store

Written by the company

Footwear company established twenty years ago, at the forefront of trends with a very competitive price. We work closely with our team of shoemakers utilising sustainable materials and processes to develop a new kind of fashion


Contact info

4.0

Great

TrustScore 4 out of 5

83 reviews

5-star
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Replied to 28% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Customer!

It was free delivery which is great! Well made, beautifully ankle boots. Looks very stylish. Love it.

November 19, 2023
Rated 5 out of 5 stars

Lovely Sandals

Lovely sandals, quick delivery and there was even a sale on the website. Unfortunately couldn't get one of the course I wanted but was happy with the 2 pairs I did buy. Would definitely buy from here again.

October 11, 2023
Rated 5 out of 5 stars

Super fast delivery

I bought a pair in Debenhams and discovered this brand. I absolutely love the shoes! And they arrived really fast as well. It arrived in 2 days. I was quite impressed.

September 12, 2023
Unprompted review
Rated 4 out of 5 stars

Had issues, but they dealt with it swiftly.

Ordered from official site 1) they sent a 5.5 instead of 6, 2) there were marks on one of the sandals 3)there was a big crease in the leather where it looks like someone had pushed it in the box with no thought causing it to bend out if shape.
I should have kept amazon one which was correct but it was cheaper on their official site. The sandals were of great quality, well made.

Update: communication and response
time was good and they responded within the day. They are retifying the issue, which I'm grateful for. Thank you.

August 31, 2023
Rated 5 out of 5 stars

Excellent customer service

I loved the shoes but unfortunately I had to return them as they were a little tight - excellent customer service as soon as I emailed a reply was sent quickly informing me how to return them. As soon as they were received a refund was sent immediately. A big well done all round.

June 19, 2023
Rated 5 out of 5 stars

Good quality shoe

Good quality shoe, delivery could be slightly better but that may have been down to the later order on the day. Apart from that great quality

May 1, 2023

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