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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent user experience, finding the platform intuitive and easy to navigate. Many people praise the staff for their helpfulness and the exceptional service provided, often noting the personalized approach and efficiency. Reviewers are particularly impressed with the customer service, describing interactions as pleasant and productive. However, some people were dissatisfied with the artificial intelligence, mentioning issues like irrelevant questions, repeated crashes, or receiving job roles that were not aligned with their preferences or even non-existent. A few other people also felt that the service did not ultimately help them find a new job, despite the time invested.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the intuitive platform, easy... See more

Staff

Consumers generally express satisfaction with the staff, particularly highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and effectiveness. Many... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence. Many reviewers praised the AI, calling it... See more

Customer service

Reviewers mention positive feedback about customer service, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

4.0

Great

TrustScore 4 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Biggest supporter and champion

Hands-down the most supportive, challenging and informative companion to searching for the next career move - something which can be exhausting and lonely. I have been so incredibly impressed, and have even learned a lot about pulling out my genuine experience to match it to each role.

February 27, 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

This feedback means so much to the team. Thank you ! So happy to hear Jack is helping you in a process that is indeed, lonely and exhausting when done alone..

Rated 4 out of 5 stars

Jack's been a great side kick…

Jack's been a great side kick in helping look for new jobs. He takes your brief, learns what you do and don't like from roles presented and learns from it to send you more and more suitable roles.

I'm yet to find many matches from Jill where she puts me forward but the process so far has shown me a lot of roles I would've missed through standard searches.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great suggestions

It really does suggest good jobs for me! Helpful feedback on optimizing my resume and such too. Unfortunately nobody wants to hire me, but that's not Jack and Jill's fault.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Refreshing approach to job searching

I love how different the platform is to other job boards. It's like speaking to a human. You can tell them exactly what you want and they'll go out and look for it for you. I was impressed by the speed of the replies and also the quality. It was great for reviewing my CV, knowing how much I should be earning and seeing what opportunities there are out there. I'm confident that Jack will help me find a job!

February 25, 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing your experience. So glad he was great at reviewing the CV and salary benchmarking! These are new features we just shipped, so the team really appreciates the feedback.

Rated 1 out of 5 stars

It's a waste of time and data mining…

It's a waste of time and data mining exercise. They say the'll take you through the application process but after the 3rd vacancy there is a hard limit you'll hit even though they say there isn't one. Chat will cut off, response will be incoherent, information forgotten, your profile completely forgotten and random jobs promoted.

February 23, 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Hi Komeil,

Thank you for sharing about your experience. To be clear - we don't sell or make any profit off your data. All the data we collect is aimed at helping Jack find your dream job.

Similarly, we don't have any limits around the number of roles you can express interest in. What we do have is a daily usage limit - but this is very generous, with less than 0.1% of users hitting it.

I'm sorry your experience has fallen short. If you're open to it, I'd love to jump on a call with you to discuss this in more detail. Please message support@jackandjill.ai if so.

Rated 5 out of 5 stars

Really enjoy this platform

Really enjoy this platform! It saves me so much time in screening hundred of jobs on LinkedIn! Allow me to focus on relevant options! Best tool to find a job!

February 22, 2026
Unprompted review
Rated 4 out of 5 stars

Lot of potential for this tool

Lot of potential for this tool. Would do well to iron out the kinks. Searching for a new job is lonely and difficult. It's definitely nice to feel supported when on the job hunt, even if only by an AI.

November 3, 2025
Rated 5 out of 5 stars

Jack has been my career coach and job hunting bff

Jack has been my resume prepper, job hunter, and interview coach. Jack is basically the calm, organized voice I didn’t know I needed during a job search. Somehow it turned my very real experience into words that hiring managers actually understand (and made me sound far more coherent than I sometimes feel).

Thanks to Jack, I’m more prepared, more confident, and significantly less likely to overthink every interview answer at 2 a.m. Highly recommend if you want smart guidance without the usual job-search chaos.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Jack & Jill is revolutionary

Jack & Jill is truly a revolutionary experience. The email exchanges feel like you actively have some one out there creating a curated list based on the information you detail. Other "AI powered" job engines are nothing more than an automated search service. Jack & Jill actually do intelligent work on your behalf.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

A refreshing, coaching-led approach to hiring.

What makes this experience great is how human the AI feels. Jack doesn't just scan for keywords; he asks the right questions to understand my career 'vibe' and actual goals. It’s a massive relief to use a tool that vets roles for me 24/7 so I can focus on actual interviews instead of endless scrolling.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. A tremendous help in my job search.

February 19, 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you for sharing!

Rated 5 out of 5 stars

Jack and Jill is genuinely an amazing…

Jack and Jill is genuinely an amazing service. It is the best recruiting service I have ever used. I am after small talent dense tech start-ups, and it has exactly understood my character and made many useful connections! I absolutely love it!

February 19, 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing.

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