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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the AI recruiter and career coach to be very helpful and innovative. Many appreciate the human-like conversations, the ability to understand their needs, and the relevant job recommendations that save time. People also praise the service for its efficiency and the staff for their support. However, some customers also noted issues with the app, reporting that it occasionally freezes, needs restarting, and sometimes suggests irrelevant or out-of-scope roles. A few users experienced the AI repeating the same information or sending job opportunities that didn't exist, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the AI model intuitive,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and responsiveness.... See more

Service

Reviewers highlight positive aspects of service. Customers praise the attention to detail, clear... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence. Many reviewers found the AI intuitive,... See more

Application

People report positive experiences with the app. Many customers find it to be the best tool for job... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more


Company details

  1. Recruitment Service

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

4.0

Great

TrustScore 4 out of 5

166 reviews

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Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Encouraging but still no shortlisting

Jack is intuitive but still no interview from suggestions. I like his encouragement, the way he motivates, and how he brings the silver lining to my situation but still no shortlisting from almost 30 job applications.

November 21, 2025
Rated 5 out of 5 stars

Jack & Jil is impressive

Jack & Jil is impressive. The conversation is natural, quick, and surprisingly human. What stood out to me most is how well it adapts to your CV and the questions it asks to understand the things you actually enjoy doing. It picks up the right keywords, understands your strengths, and gives spot-on recommendations. It’s a really powerful tool that delivers real value, right in your inbox.

December 9, 2025
Rated 4 out of 5 stars

Great

Great: providing opportunities I haven't found elsewhere.
Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which ones we've passed on. Sort of an at a glance table would be super helpful for a job seeker. Thanks for all that you do!

December 9, 2025
Rated 4 out of 5 stars

Very cool job hunting tool!

So far, it’s been a very helpful tool to explore new job opportunities.
I am just getting back into the workforce and it’s been great to get job listings for positions I would have never thought of.
Keep up the good work!
Thank you

December 10, 2025
Rated 5 out of 5 stars

Proactively scans new jobs according to my preferences

For me, the experience so far has been great. Jack scans jobs for me according to my preferences and values - which are a somewhat non-trivial combination - and proposes relevant jobs to me. It’s not perfect, but it does provide value for me. What I like the most is that it does this proactively.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

More Bugs Than Features — Feels Like Beta Testing for Free

I signed up for Jack&Jill.ai expecting an AI-powered recruitment tool. What I got instead was a glitchy, confusing, unfinished product that can’t even handle a basic application process.

Their AI “Jack” crashed repeatedly, asked irrelevant questions, and then… nothing. No follow-up, no acknowledgement of my application, no feedback — just silence.

But the best part? Days later they emailed me asking for “feedback” through a 4-minute survey for a chance to win a £300 Amazon gift card.
Nothing says professional like bribing your users to pretend the system works.

If you want a polished, reliable platform to support your job search, look elsewhere.

If you want to be an unpaid QA tester for a buggy prototype, Jack&Jill.ai is perfect.

Avoid for now. They have a long way to go.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

A solid 5 stars for this genius…

A solid 5 stars for this genius technology that made me feel like I was actually being supported and cared for. What a weird world we live in. But I have actually landed my dream role thanks to this company, so I'm very happy! I'm still chatting with Jack to find little gigs here and there.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

We visited the Jack and Jill Pub for…

We visited the Jack and Jill Pub for lunch on a cold and wet winters day. We received a warm welcome on arrival from the staff and an open fire. There was a good selection of home cooked meals, which were generously served. The quality of our meals was also excellent and served quickly. For example the vegetables were not over cooked. All in all, we felt that the meal was good value for money.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Total vapourware

Barely works. Just a voice bot that wastes your time and parrots your comments. Takes so long and gets you no closer to jobs

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

It's completely useless - definitely avoid.

It's completely useless. After a 45 minute call with a bot that asked circular questions, I got no job offers.

MUCH less efficient than a real recruiter, who are normally pretty terrible anyway.

Definitely avoid this complete joke of an app.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Jack helped me articulate my strengths

I had a great experience with Jack. I felt I was having a discussion with someone with my best interests at heart. When Jack asked me to list my superpowers I asked Jack to help me identify them. A human interviewer would frown upon that, but Jack free of judgement helped me identify them!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, I posted a role and was introduced to a handful of strong candidates by Jill the same day. It was faster and cheaper than recruiters and my girlfriend has used Jack to find niche roles so much easier than LinkedIn.

November 14, 2025
Unprompted review

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