This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A conversation in this job market is hard to find. With so many applicants it is hard to feel heard. Jack may be AI but he's a good listener and it's refreshing to be able to talk about your career as... See more
Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more
Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more
Company details
Written by the company
Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.
Contact info
United Kingdom
- jackandjill.ai
4.0
Great
166 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clearly the Future of Recruiting
This is clearly the future of recruiting. As a candidate, I enjoyed my call with Jack (the AI) more than a usual recruiter. Why? Probably because the average recruiter has a very narrow interest in landing you a very specific job that they have with a client in that short period of time. It's transactional. With Jack, he's accessing thousands of available jobs, and I've been emailing back and forth getting advice on what type of jobs are appropriate for me, how to update my CV and more. No human would have the time to do this.
August 19, 2025
Unprompted review
Not perfect sure - but impressive
As with all LLM platforms and problem-oriented AI personas right now this is a work in progress. But that being said I’ve had some incredibly fast progress since I made time to invest in dialogue with Jack. Following a couple of clarifying conversations the output became laser focused and I’m excited to continue the conversation.
August 26, 2025
Unprompted review
I loved my chat with Jack
I loved my chat with Jack! I found that the conversational AI to be realistic, it wasn’t glitchy and asked me questions that were clearly related to to my CV and LinkedIn profile. Not as good as a good recruiter but far better than a poor recruiter. Great communication so far and I have been genuinely impressed.
August 26, 2025
Unprompted review
Nothing compares to jack and Jill
This was the first time I felt like I had someone who was on my side and made an effort to understand my needs. Jack io takes a holistic approach to the jib application process that is unheard of currently in the market. Thank you Jack (and Jill) 🎉
July 8, 2025
Unprompted review
A deeply impersonal experience with a…
A deeply impersonal experience with a fabricated AI chatbot. It promises a lot but in reality delivers very little.
July 15, 2025
Unprompted review
Reply from Jack & Jill
Hi TM,
We really appreciate you sharing about your experience, and would like to apologise for falling short of your expectations.
At only 6 months old, we are sure to have a few outstanding quirks to iron out. And feedback like yours is pivotal to bringing into focus these areas where we should strive to do better.
For context, over the last couple of months, we have made substantial changes to the product—which should hopefully address some of your concerns, especially regarding personalisation.
We'd love to dive deeper into your feedback. If you're happy to jump on a call with a member of the team, send us an email at hello@jackandjill.ai.
Best wishes,
Matthew Wilson - Co-founder and CEO of Jack & Jill
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.