I ordered some flexible denture product from them because I broke a tooth and have been trying to avoid some enormous dental bills I face for dental surgery and follow up for implants or denture bridg... See more
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I ordered many products which came in two “shipping” envelopes. I did not open some of the individual products. However, the company would not let me return individual products that were still taped s... See more
My package was stolen so I never received my items. I will no longer order from this company if you're going to continue to use DHL because they ship their items through USPS instead of bringing the p... See more
I really enjoyed this experience. It was fun to shop for these items from the comfort of my home. The description were very good on most products. Everything seemed to be priced competitively. My pa... See more
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Company details
Written by the company
At Jack and Jill Adult you can find advice and reviews on top adult toys for men, women, and couples. Free gift on any adult toy purchase and holiday deals with safe and discreet shopping guaranteed.
Contact info
2562 Commerce Pkwy Unit 3, 34289, North Port, United States
- customerservice@jackandjilladult.com
- jackandjilladult.com
1.9
Poor
89 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great product and came early
June 10, 2021
Reply from Jack And Jill Adult
Hello, We are glad to see your package arrived in a timely manner. Thank you for your five star review! -Team Jack and Jill
Reply from Jack And Jill Adult
Hi Khaled, we do appreciate your interest in our products. It looks like your package left our warehouse on May 24th and was received on May 29th. Standard shipping is estimated at 3-7 business days. We are sorry this product wasn't the right fit for you.
Reply from Jack And Jill Adult
Hi Norris, we appreciate your interest in our products. Thank you for the five star review!
Happy shopper
Product was exactly as expected and arrived on time. Package arrived with a few free gifts which I thought was nice. Overall It was a good shopping experience.
June 7, 2021
Reply from Jack And Jill Adult
Hi Freddy, your five star review is much appreciated!
Received what I'd ordered promptly.
June 6, 2021
Reply from Jack And Jill Adult
We appreciate your feedback Susan, Thank you!!
Great way to get some more of love from…
Great way to get some more of love from adults to be fun together
Love it
June 3, 2021
Reply from Jack And Jill Adult
Thanks Corey, We appreciate your interest in our products!
Did not receive items got one package…
Did not receive items got one package but other one said it was dropped off then said it got sent back I just want my items I paid fir the items I did receive great but I had two orders and only received one I have all info needed just please contact me back
June 2, 2021
Reply from Jack And Jill Adult
Hello Charles,
We are sorry to hear your package was not received. A member of our customer service department will be reaching out to collect additional details regarding your delivery. - Our apologies
Good products for singles or couples
The site is easy to navigate, the prices are extremely competitive, and everything arrives pretty quickly.
June 1, 2021
Reply from Jack And Jill Adult
Thank You!! We will be looking forward to your next visit.
I couldn't return my item.
May 30, 2021
Reply from Jack And Jill Adult
Hello Nelson, Please use extra care to make sure you order the correct size, color and type of your items. Due to the nature of our products we do not accept returns or resell used products. All products found to be defective due to defective workmanship are under warranty. We will replace any defective item with the same item.
Your product needs to last…
Your product needs to last emenselylonger ! It stretches out and gets too big. Also the foam gets smelly. You could make this defiantly better so it will last more than a month! Not adjustable at all, Just stretches emensly!
May 29, 2021
Reply from Jack And Jill Adult
Hello Michael, If your product has surpassed our 30 day guarantee but is defective we would be happy to provide manufacturers warranty information if it is available. We recommend taking a look at our blog section. There are many articles available on how to properly care for your male oriented product. -Team Jack and Jill
Reply from Jack And Jill Adult
Thank you for the 5 star review! We are happy to hear your products arrived on time.
Great products and excellent customer…
Great products and excellent customer service!! They stay in contact to make sure I was and am happy !!!
May 28, 2021
Reply from Jack And Jill Adult
Thanks for your feedback Jamie!
Well Done All 'Round
It is difficult to buy toys by picture and description but J&J lists exact dimensions and gives great descriptions of products. My order was handled quickly, shipped promptly and arrived undamaged and without overcharge on shipping. Quality of products is excellent as is safety - no dangerous materials like latex. Those of us with unusual anatomies - the Intersex, can easily find toys that will work well.
May 28, 2021
Reply from Jack And Jill Adult
Thank You Jim! We will be looking forward to your next visit.
Everything ordered arrived as expected.
May 28, 2021
Reply from Jack And Jill Adult
Thank you for your feedback Brian!
Great fun
I took a chance on this one. I have other prostate toys. For the modest cost, it's a good buy. Amazing toy and it's fun. Customer service is right on. Fast shipping to.
May 28, 2021
Reply from Jack And Jill Adult
Hi Bruce, we are happy to hear your happy with our services. Thank You!
Product came opened and damaged
Product came opened and damaged. Was not issued new products or refund when I advised how the product arrived. Ended up throwing out the broken and opened product because I wasn't going to use damaged or opened product.
May 28, 2021
Reply from Jack And Jill Adult
Hello Ryan,
We understand you are concerned about the integrity of your product. Although all of our products are received directly from the manufacturer and shipped brand new from our warehouse we would be happy to send a replacement. A member of our customer service department will reach out to you via e-mail regarding this issue.
Our Apologies
-Team Jack and Jill
The best ever,they deliver on time and…
The best ever,they deliver on time and have the best selection of merchandise,im gonna be sticking with them for a long time,love'em
May 28, 2021
Reply from Jack And Jill Adult
Hello Timothy, thank you so much! We will be looking forward to your next visit.
The product is Very Good
The product is Very Good, but if if you put a color in the pussy itself like that was on the picture itself, it would be Excellent to make a realistic one.
May 28, 2021
Reply from Jack And Jill Adult
Hello Enrico, Thank you for the four star review. We will be sure to recommend this product to customers in the future. - Team Jack and Jill
Good quality product
Good quality product, but took to long to receive for it being an instock order
May 28, 2021
Reply from Jack And Jill Adult
Hello Todd, We appreciate your feedback. We strive to get all of our packages to the the destination in a timely manner. After looking over your order details it looks like the package was received on April 30th, only four days after the package left our warehouse. Standard shipping is estimated at 3-7 business days. Check back with us as we hope to offer expedited shipping methods again soon.
Time frame for delivery was excellent
Time frame for delivery was excellent.
Love what I bought. Perfect!
May 28, 2021
Reply from Jack And Jill Adult
Hello Jenni, We are happy to hear your products arrived in a timely manner. Thank you for your honest feedback.
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