I ordered some flexible denture product from them because I broke a tooth and have been trying to avoid some enormous dental bills I face for dental surgery and follow up for implants or denture bridg... See more
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I ordered many products which came in two “shipping” envelopes. I did not open some of the individual products. However, the company would not let me return individual products that were still taped s... See more
My package was stolen so I never received my items. I will no longer order from this company if you're going to continue to use DHL because they ship their items through USPS instead of bringing the p... See more
I really enjoyed this experience. It was fun to shop for these items from the comfort of my home. The description were very good on most products. Everything seemed to be priced competitively. My pa... See more
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Company details
Written by the company
At Jack and Jill Adult you can find advice and reviews on top adult toys for men, women, and couples. Free gift on any adult toy purchase and holiday deals with safe and discreet shopping guaranteed.
Contact info
2562 Commerce Pkwy Unit 3, 34289, North Port, United States
- customerservice@jackandjilladult.com
- jackandjilladult.com
1.9
Poor
89 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I cannot give it any stars because I…
I cannot give it any stars because I have not received the item chat when I do receive items then I will re star it
May 20, 2021
Reply from Jack And Jill Adult
Hello Marie,
Your order shipped on May 18th and has a delivery date set for May 25th.
If you need assistance, please contact us at Customerservice@jackandjilladult.com and we will get you taken care of. Thank you.
The site is very easy to look at and…
The site is very easy to look at and tastefully done.
May 20, 2021
Reply from Jack And Jill Adult
Thank you so much, Robin!!!
I still haven’t gotten my package
May 20, 2021
Reply from Jack And Jill Adult
Hello Johnathan,
We just looked in and tracked your order. Tracking info is showing it as delivered.
I have launched a USPS investigation with geo-tracking to be sure it was indeed delivered to the correct address.
Once we receive information we can move forward. This usually takes no more than 48 hours.
Once we receive feedback from the postal service we can refund you back for the product, or we can reship your order.
Thank you.
Well the penis pump that I ordered got…
Well the penis pump that I ordered got everything all set up and everything was about to use it realize my dick did not fit and then the cushion or the rubber thing whatever broke and then it wasn't usable
May 20, 2021
Reply from Jack And Jill Adult
Hi Brandon, Please contact our customer service department at Customerservice@jackandjilladult.com and we will get you taken care of.
Thank you
Reply from Jack And Jill Adult
Thank you for your business, John!
Rabbit
Wife said its very cumbersome to use vibrating "ears" and to place them in an appropriate location.
May 20, 2021
Reply from Jack And Jill Adult
Hello Joseph, We appreciate your honest feedback regarding our Jills Handy Rabbit. If you need an additional product recommendation please contact our customer service department at Customerservice@jackandjilladult.com or call 1-800-307-9531 Mon-Fri 9:45am to 5:45pm EST.
The service was perfect
The service was perfect. Good product and fast discreet delivery. Cheers!
May 20, 2021
Reply from Jack And Jill Adult
Great to hear, Thomas!!!!!Thank you!
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