Jacks Instant Lawn Reviews 62

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent service and efficient delivery. Customers consistently highlight the professionalism and friendliness of the staff, who are often described as helpful and efficient in their work. Many appreciate the quick and on-time delivery, with some even receiving their orders on the same day or well ahead of schedule. However, some people were dissatisfied with the communication, noting delays in updates or a lack of information regarding aftercare for products. There were also occasional concerns about product quality, with some customers receiving wood that was wet or bags that contained less product than advertised. A few other people also felt that the grass delivered sometimes appeared old or had brown patches, and that installation could be rushed.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as brilliant, excellent, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Reviewers highlight ambiguous aspects of product quality and delivery. While some customers received a good... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism and... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the quality of wood and grass products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order process fantastic. Payment process fantastic especially as you only pay on completion of the job. Communication process not the best, could do better. The labourers were dropped off at around 0... See more

Rated 4 out of 5 stars

I am happy with the LM that was planted and the overall service was good, the overall process was just a bit lacking in the communication department. Good service nonetheless.

Rated 4 out of 5 stars

Good communication. Grass and compost delivered and installed well. Workers were friendly.


Company details

  1. Lawn Care Service

Written by the company

We supply instant lawn and dry fire wood to the whole of Gauteng as well as surrounding areas. With us, you are assured of a top quality instant lawn supply. If you have a few areas which need care and attention or need an entire lawn do not hesitate to contact us we can assist you and show you that grass is evergreen with us.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, quick delivery and quality wood. Thank you so much, I am definitely coming back for more.

June 3, 2026
Rated 5 out of 5 stars

Convenient, fast, quality, and service!

I purchased 30 bags of bluegum. Great price for the quality and quantity. Delivery was fast (I expected 2-3 days but it came the next day) and the delivery man was very friendly and helpful. 100% will recommend. I will definitely consider this company in the future for other products.

May 15, 2026

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