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Jacks Instant LawnReviews 

64
•
TrustScore 4.5 out of 5

4.3

Lawn Care Service
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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the quick and efficient delivery, with some even receiving their orders on the same day or ahead of schedule. Reviewers frequently mention the ease of the ordering process and the overall positive experience, often recommending the company to others. However, some customers noted issues with communication regarding delivery times and aftercare instructions. A few other people also felt that the product quality was inconsistent, with concerns about grass appearing old or wood being damp and underweight. There were also occasional reports of late arrivals and some aspects of the installation feeling rushed.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting excellent, fast, and professional... See more

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting quick and on-time... See more

Product

Customers had ambiguous experiences with product quality, with some reviewers praising the product as a... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the quality of... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the professionalism and friendliness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order process fantastic. Payment process fantastic especially as you only pay on completion of the job. Communication process not the best, could do better. The labourers were dropped off at around 0... See more

Rated 4 out of 5 stars

I am happy with the LM that was planted and the overall service was good, the overall process was just a bit lacking in the communication department. Good service nonetheless.

Rated 4 out of 5 stars

Good communication. Grass and compost delivered and installed well. Workers were friendly.

Company details

  1. Lawn Care Service

Written by the company

We supply instant lawn and dry fire wood to the whole of Gauteng as well as surrounding areas. With us, you are assured of a top quality instant lawn supply. If you have a few areas which need care and attention or need an entire lawn do not hesitate to contact us we can assist you and show you that grass is evergreen with us.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64 reviews

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This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(64)

58 reviews in the last 12 months

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