Japanese Melody Reviews 

139
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and outstanding craftsmanship of the products, often exceeding expectations. Many people appreciate the beautiful and unique designs, with items like rings and bracelets receiving particular acclaim for their aesthetic appeal and comfortable fit. The delivery service is frequently highlighted as fast and efficient, with products arriving in handsome, well-packaged boxes that enhance the overall experience. Customer service also receives high praise for being responsive and helpful, especially when addressing order corrections or exchanges. However, some people mentioned issues with shipping delays, particularly during peak seasons, and occasional concerns about the actual appearance of items not matching their online images. A few other people also felt that the quality of certain materials, like bracelet stones, might discolor over time, and some expected more substantial packaging for higher-priced items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and attractive... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent craftsmanship... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping and quick delivery... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and fast... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as great, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more

Rated 5 out of 5 stars

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more

Company replied

Rated 5 out of 5 stars

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... See more

Rated 5 out of 5 stars

Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

139 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(139)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice quality

Arrived quickly. Quality bracelet.

November 19, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you, Linda.

We’re glad it arrived as it should and that the quality came through.

— Japanese Melody

Rated 5 out of 5 stars

The ring is absolutely beautiful

The ring is absolutely beautiful! The perfect unique wedding band we were looking for.

November 18, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you.

We’re glad you found the piece you were looking for.

— Japanese Melody

Rated 2 out of 5 stars

Does not look like picture at all

Does not look like picture at all. Pic has much more detail and actually looks like silver. The finish on this bracelet is dull and almost black. Highly doubt there any silver at all…

October 18, 2025
Japanese Melody logo

Reply from Japanese Melody

Thank you for sharing this.

What you’re describing is not how the piece is intended to present. The finish is designed to have depth, but it should not appear flat or overly dark.

Some variation in tone can occur depending on lighting and the natural character of the materials, but the underlying composition — including the metal elements — remains consistent with the description.

That said, if what you received feels noticeably different from what was shown, we would like to review it properly.

Please reach out to us with a photo, and we’ll take a closer look and assist you directly.

— Japanese Melody

Rated 5 out of 5 stars

Stunning

The bracelet was stunning and very clearly hand crafted. The recipient was thrilled with the gift!

October 8, 2025
Rated 5 out of 5 stars

Fantastic

Quick delivery and excellent customer support. The ring is absolutely beautiful. Mine came in a broken ring box, so emailed customer support and they had a new box delivered in 3 days. Highly recommend!!!

September 3, 2025
Rated 5 out of 5 stars

The two rings are absolutely stunning

The two rings are absolutely stunning! The fit is perfect for the both of us. A little slow on the shipping, however they did come all the way in Pa and I’m in Az.. so I understand. I’m very satisfied!

August 15, 2025
Unprompted review
Rated 4 out of 5 stars

Thank you!

Gave 4 stars because the ring sent wasn't not the ring ordered. But he still loved it. Thank you for the quick shipping and quality!

July 22, 2025

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