Japanese Melody Reviews 

139
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and outstanding craftsmanship of the products, often exceeding expectations. Many people appreciate the beautiful and unique designs, with items like rings and bracelets receiving particular acclaim for their aesthetic appeal and comfortable fit. The delivery service is frequently highlighted as fast and efficient, with products arriving in handsome, well-packaged boxes that enhance the overall experience. Customer service also receives high praise for being responsive and helpful, especially when addressing order corrections or exchanges. However, some people mentioned issues with shipping delays, particularly during peak seasons, and occasional concerns about the actual appearance of items not matching their online images. A few other people also felt that the quality of certain materials, like bracelet stones, might discolor over time, and some expected more substantial packaging for higher-priced items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and attractive... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent craftsmanship... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping and quick delivery... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and fast... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as great, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more

Rated 5 out of 5 stars

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more

Company replied

Rated 5 out of 5 stars

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-200... See more

Rated 5 out of 5 stars

Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

139 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(139)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful ring

Wonderful ring. I really love it.
My only suggestion is to put the wooden ring container inside a slightly larger cardboard box. The ring fell out of the wooden container and was loose inside the plastic bag, which could have been damaged.

June 17, 2025
Rated 5 out of 5 stars

Their products are beautiful

Their products are beautiful! You won’t regret ordering from them. I returned the men’s bracelet only to get the proper size. The staff are wonderful in taking care of the customers. The shipping is fast. I highly recommend them and will be returning to buy more of their products.

June 12, 2025
Rated 5 out of 5 stars

Me and my fiance ordered the nebula rings

Me and my fiance ordered the nebula rings and when we got them we realized that our sizing guide was wrong and we had to send our Rings back to get the proper size. We then contacted Japanese melody.com and told them what happened and that we needed the ring to be swiftly exchanged they did not hesitate they were 100% on board they were willing to get us the correct items we needed and then they shipped out all this happened within a week and it was amazing considering we decided we were going to get married on a Thursday May 15th the Rings were scheduled to be here May 16th they literally got here the day before we were set to get married 2 days earlier than expected we are so happy so excited with our products that I wanted to tell the story the company is absolutely reliable amazing at communication and willing to help jump in the action and we could not have been happier we love our rink they're absolutely gorgeous in every way

May 9, 2025
Rated 5 out of 5 stars

10/10 experience

Every thing about my experience was amazing and quick. Picked out the perfect ring for my man, while the website said it would take around two weeks if I remember to get to me, it actually took less then a week. I made a mistake on my behalf of getting the ring size a half size smaller, but they responded very quickly and getting the exchange took only around a week. They even gave me a better ring box that matches the ring instead of the cute wooden one it came with even though it was still cute in my opinion. Both were perfect. This company is reliable and good quality.

May 7, 2025
Rated 4 out of 5 stars

I was a little disappointed because the…

I was a little disappointed because the ring didn't come with a box that it would sit in. The box it came with wouldn't even fit a band in it.( I thought that I was getting a wooden box with it but that may have been a miss read on my end)

May 1, 2025
Rated 5 out of 5 stars

Big recommend

I had to return cause of sizing issues (my fault) but the ring looked gorgeous when I had it. It was delivered so fast. I'll probably recommend to my kids
Also, exchanging has been simple.

April 24, 2025
Rated 5 out of 5 stars

Perfect sizing, elegant look

I loved that they offered 1/4 ring sizes because im an akward size. Im not used to wearing rings but this one was very comfortable especially with all the hand on work I do as a part of my job. I was surprised at how quickly the rings came. Simple yet elegant

April 4, 2025
Rated 5 out of 5 stars

I'm getting constant complements

I'm getting constant complements. It looks amazing in dark, light, and sun light. It is very comfortable, very balanced. You forget it's there. The size it true and accurate. Amazing job I will purchase more. Thank you.

April 15, 2025
Rated 4 out of 5 stars

I was shipped the wrong item. Company not responding to my emails

Update to previous one star review: company did eventually respond and claimed that my emails went into spam…. They shipped out the correct item and provided me with a shipping label to return the incorrect item at no charge. I am satisfied with this outcome. Just wish their processing was a bit more timely.

I was shipped the wrong item. I followed the instructions on the website to report the mistake and request resolution. I have not received any response to the emails I have sent.

April 13, 2025

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