JBR Capital Reviews 507

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth, easy, and swift process from beginning to end. Reviewers are particularly impressed with the quick response times and the overall positive user experience. However, some customers also noted issues with pricing, describing interest rates as ridiculous. A few other people also felt that customer service was lacking, mentioning slow responses and a lack of effort to confirm agreements.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the seamless, swift, and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently highlight the speed and... See more

Price

Customers had ambiguous experiences with price. While some reviewers praised the company for achieving the... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the professionalism and attention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb company to deal with ! Our point of contact Gabriel ‘Gabe’ has been absolutely fantastic. He kept us informed at every stage and was always at hand if needed. JBR and their team are highly skil... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with JBR. I was going to make a large cash payment for a vehicle due to the complexity of my business structure and other things, however, I thought I would reach out to J... See more

Company replied

Rated 5 out of 5 stars

I recently re-financed one of my vehicles. I initially was attracted by JBR because they offered the most competitive rates and flexibility in terms of the deal's structure. Tje service they offer is... See more

Company replied

Rated 5 out of 5 stars

My second time usingJBR and I chose them over the dealer’s recommendation as their offers were better plus I was an existing customer and knew they would take care of me. Furkan went above and bey... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

JBR Capital is the UK’s only independent finance provider dedicated solely to high end vehicle finance. JBR Capital offers bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.

TAILORED FINANCE FOR LUXURY CLASSIC & SUPERCARS

Written by the company

Flexible Bespoke Finance
We offer flexible and competitive finance from £50k to £750k+. Each finance deal is designed to suit you, your financial needs and put you in control.
Great Customer Service
We are petrol-heads ourselves and work with the best car dealerships in UK, which enables us to know the market inside out and have the expertise to put together realistic financing offers.
Fast Decision Making
Most of our customers get the go-ahead on their supercar finance package within a week so we can make your dream of owning a high-performance car reality sooner then you might think.

WHY FINANCE WITH US?

Dedicated solely to high-end vehicle finance

JBR Capital is the UK’s only independent finance lender dedicated solely to high-end vehicle finance, offering specialist classic, prestige, racing & supercar finance. We offer tailored finance options to private individuals and businesses, lending anything from £50,000 and to date we have loaned over £1 Billion. Our personalised approach means that we may, depending on your circumstances, be able to offer finance to clients who do not fit the traditional computer-driven models of other companies.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My second time usingJBR and I chose…

My second time usingJBR and I chose them over the dealer’s recommendation as their offers were better plus I was an existing customer and knew they would take care of me.

Furkan went above and beyond to help me with my financing. Extremely friendly and quick to respond. I would highly recommend JBR.

April 23, 2026
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Reply from JBR Capital

Hi Richard, thank you for your 5-star review and for choosing us again. We’re really pleased to hear your kind feedback and will be sure to pass it on to Furkan. We hope you enjoy your new car and look forward to helping you again in the future.

Rated 5 out of 5 stars

Amazing experience with JBR

Amazing experience with JBR.

I was going to make a large cash payment for a vehicle due to the complexity of my business structure and other things, however, I thought I would reach out to JBR to see if it would be possible to fund part of the purchase.

I dealt with Gabe who from start to finish was brilliant from funding at reasonable rates to dealing with the dealership promptly.

I couldn’t recommend JBR enough, I won’t be going anywhere else now.

Thanks again!

April 21, 2026
Unprompted review
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Reply from JBR Capital

Hi Harry, thank you for leaving a 5* review. We really appreciate your kind words, and will pass your comments on to Gabe too. We hope you enjoy your new car!

Rated 5 out of 5 stars

I had a great experience dealing with Gabriel

I had a great experience dealing with Gabriel, who assisted me with the finance side of my purchase. He was extremely knowledgeable, transparent, and efficient throughout the entire process.

Gabriel took the time to clearly explain all options available, ensuring everything was straightforward and easy to understand. What I appreciated most was how smooth and hassle-free he made the whole process — no confusion, no delays, just well-handled from start to finish.

His professionalism and attention to detail really stood out, and it made a big difference in the overall experience.

Highly recommend Gabriel to anyone looking for a seamless and well-managed finance process.

April 17, 2026
Unprompted review
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Reply from JBR Capital

Hi Mariglen, thank you for leaving a 5* review. We really appreciate your kind words, and will pass your comments on to Gabriel too. We hope you enjoy your new car!

Rated 5 out of 5 stars

From start to finish an impeccable service

From start to finish and impeccable experience. Communication is 10/10 and they can work as speed. Furkan was brilliant.

April 18, 2026
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Reply from JBR Capital

Hi Toby, thank you for leaving a 5* review. We really appreciate your kind words, and will pass your comments on to Furkan too. We hope you enjoy your new car!

Rated 5 out of 5 stars

Amazing amazing amazing

Amazing amazing amazing. Massive thanks to Mr Dan Sanders, a massive credit to this great company. Say goodbye to “computer says no”. These guys are human level and just great! Will only ever buy my cars via these guys in future.
Changed my car from a current one done initially with JBR, and Dan helped me through the process so kindly,courteously and professionally, keeping me in touch throughout the process. All done in a matter of DAYS!

April 1, 2026
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Reply from JBR Capital

Hi Ali, thank you for your 5-star review - we really appreciate your kind words. We’ll be sure to pass your feedback on to Dan, and we hope you enjoy your new car!

Rated 5 out of 5 stars

The whole team are fantastic and Furkan…

The whole team are fantastic and Furkan is an absolute credit to the company and himself. Wouldn’t go anywhere else

April 3, 2026
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Reply from JBR Capital

Hi Mr Taylor, thanks for your review - we really appreciate it. Great to hear the team looked after you, and we’ll pass your comments on to Furkan. Enjoy your car!

Rated 1 out of 5 stars

No help whatsoever!!

I was previously scammed by an auction company and lost my Audi R8 and just over £25,000 I had tied up in it. I called JBR the very next day after realising I got scammed and asked them to work with me and track my car and get it recovered until I settled the dispute with the auction house. JBR refused to help as they said they couldn’t be seen to be taking sides but today they called and told me that they have accepted the finance settlement from the auction house and are going to carry on and process the funds and shut down the agreement with myself. The only way I had of getting my car back was if JBR sent the funds back to the auction house and therefore the car would have remained on finance and in my name and it would have been unable to sell! But now they’ve accepted the funds from the crooked auction house, I have lost my dream car and all of my £25,000 savings I had with it! Absolutely disgusted! Been paying JBR £500 a month just in interest alone to pay off the car and for them to side with the auction house after seeing all the evidence is disgraceful and a massive kick in my teeth! I was told by a member of staff that I would have to now pursue the auction house by way of solicitor and court, which is more money and a process that will take 6-12 months and a high chance that the auction house will go under, so no doubt il now be left with nothing. In a world that’s already cruel enough, it wouldn’t hurt to help out the little man once in a while. All of you big company’s can’t see past your greed! Never missed a payment, never asked for anything other than a bit of help after i got scammed. Hard working dad of 3, with no choice but to carry on. Thanks for nothing JBR.

March 23, 2026
Unprompted review
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Reply from JBR Capital

Hi Nathan, thanks for leaving a review. We're sorry to hear that you feel this way. If you would like to make a formal complaint, details of our complaints procedure can be found here: https://jbrcapital.com/customer-policies/complaints-procedure/.

Rated 5 out of 5 stars

jBR are just brilliant imho

jBR are just brilliant imho.
Quick effective diligent and helpful

March 13, 2026
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Reply from JBR Capital

Hi Nick, thanks for your feedback and for giving us 5 stars. Enjoy your new car!

Rated 5 out of 5 stars

Turn dreams into real things....

This is now my second purchase through the JBR team.

My experiences have both been positive. Shout out to Gabe, he's the main man! Thanks for your hard work and dedication for achieving the best possible deals on the market, you're a true asset.

Thank you JBR for making my dream cars a reality.

March 6, 2026
Unprompted review
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Reply from JBR Capital

Hi Martin, thanks for your feedback - I'm delighted to hear Gabe was able to support you and that your experience was a positive one. Enjoy your new car!

Rated 5 out of 5 stars

Very easy to arrange and was stress free.

Gabe made the whole process very easy to arrange and put in place.
I would definitely recommend JBR.

March 5, 2026
Unprompted review
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Reply from JBR Capital

Hi Brian, thank you for your 5-star review and for recommending us. We really appreciate your feedback and will be sure to pass your comments on to Gabe. Wishing you all the best, and we hope you enjoy your new car.

Rated 5 out of 5 stars

New car …

Furkan who dealt with my application explained all the options I had to meet my budget, which in return made it simple and easy to decide. Nothing was rushed neither did I feel I was under any pressure. From start to end he made it seem less. A great asset to the company !

March 6, 2026
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Reply from JBR Capital

Hi Omran, thank you for your 5-star review. We really appreciate your feedback and will be sure to pass your kind comments on to Furkan. Wishing you all the best, and we hope you enjoy your new car.

Rated 5 out of 5 stars

Thanks for sorting my Urus out amazing…

Thanks for sorting my Urus out amazing service

February 17, 2026
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Reply from JBR Capital

Thank you for your fantastic 5* review, Shezan! We’re delighted you’re happy with our service and look forward to assisting you again in the future.

Rated 5 out of 5 stars

As always the team

As always the team
At JBR swift and amazing service and Quick turn around
Massive thank you .

Also big thank you to Darren what can I say your the best 🙏

February 13, 2026
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Reply from JBR Capital

Hi Kyri, thank you for your kind words and for giving us 5 stars.

Rated 5 out of 5 stars

Great Service.

Speed and communication of the service was great.
Always kept in the picture.

February 13, 2026
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Reply from JBR Capital

Hi Craig, we really appreciate the kind words. Thank you for leaving us a 5* review.

Rated 5 out of 5 stars

Amazing service

Amazing service

February 10, 2026
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Reply from JBR Capital

Thank you for taking the time to share your feedback and for giving us 5 stars.

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