JBR Capital Reviews 507

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the smooth, easy, and swift process from beginning to end. Reviewers are particularly impressed with the quick response times and the overall positive user experience. However, some customers also noted issues with pricing, describing interest rates as ridiculous. A few other people also felt that customer service was lacking, mentioning slow responses and a lack of effort to confirm agreements.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service. Customers consistently praise the seamless, swift, and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently highlight the speed and... See more

Price

Customers had ambiguous experiences with price. While some reviewers praised the company for achieving the... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the professionalism and attention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb company to deal with ! Our point of contact Gabriel ‘Gabe’ has been absolutely fantastic. He kept us informed at every stage and was always at hand if needed. JBR and their team are highly skil... See more

Company replied

Rated 5 out of 5 stars

Amazing experience with JBR. I was going to make a large cash payment for a vehicle due to the complexity of my business structure and other things, however, I thought I would reach out to J... See more

Company replied

Rated 5 out of 5 stars

I recently re-financed one of my vehicles. I initially was attracted by JBR because they offered the most competitive rates and flexibility in terms of the deal's structure. Tje service they offer is... See more

Company replied

Rated 5 out of 5 stars

My second time usingJBR and I chose them over the dealer’s recommendation as their offers were better plus I was an existing customer and knew they would take care of me. Furkan went above and bey... See more

Company replied


Company details

  1. Car Finance and Loan Company

Written by the company

JBR Capital is the UK’s only independent finance provider dedicated solely to high end vehicle finance. JBR Capital offers bespoke specialist finance for modern day cars, supercars, classic cars and historic cars to private individuals and businesses.

TAILORED FINANCE FOR LUXURY CLASSIC & SUPERCARS

Written by the company

Flexible Bespoke Finance
We offer flexible and competitive finance from £50k to £750k+. Each finance deal is designed to suit you, your financial needs and put you in control.
Great Customer Service
We are petrol-heads ourselves and work with the best car dealerships in UK, which enables us to know the market inside out and have the expertise to put together realistic financing offers.
Fast Decision Making
Most of our customers get the go-ahead on their supercar finance package within a week so we can make your dream of owning a high-performance car reality sooner then you might think.

WHY FINANCE WITH US?

Dedicated solely to high-end vehicle finance

JBR Capital is the UK’s only independent finance lender dedicated solely to high-end vehicle finance, offering specialist classic, prestige, racing & supercar finance. We offer tailored finance options to private individuals and businesses, lending anything from £50,000 and to date we have loaned over £1 Billion. Our personalised approach means that we may, depending on your circumstances, be able to offer finance to clients who do not fit the traditional computer-driven models of other companies.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Best finance company iv used

Gabriel was so productive keeping myself updated ar all times

October 28, 2025
JBR Capital logo

Reply from JBR Capital

Thanks for the kind words, Graham! We believe in providing a friendly and tailored service, and we’re so pleased you felt that throughout your experience with us.

Rated 5 out of 5 stars

Furkan was excellent really fast no…

Furkan was excellent really fast no messing easy to organise with him

October 24, 2025
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Reply from JBR Capital

Hi Mr Evans, thank you for your feedback. We’re delighted to hear Furkan provided a fast and smooth experience. We believe in providing a friendly and helpful service, and we’re pleased you felt that throughout your experience with us.

Rated 5 out of 5 stars

Great communication and very open…

Great communication and very open guidance. A pleasure to deal with

October 9, 2025
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Reply from JBR Capital

We really appreciate your feedback, Chris. We want to ensure that every step of the process feels personal, and it’s great to know we succeeded in doing so for you.

Rated 5 out of 5 stars

Very helpful

Very helpful

October 8, 2025
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Reply from JBR Capital

Thank you for your 5 star review Ghulam. We're really pleased to hear your experience with us was helpful. We strive to make every client feel like a priority.

Rated 5 out of 5 stars

Seamless process

Seamless process, swift and efficient service and every single person we dealt with was a pleasure to interact with. Can't recommend JBR highly enough.

September 16, 2025
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Reply from JBR Capital

We really appreciate you taking the time to recommend us Sharmeen, your feedback means a lot and we’re excited to continue helping you moving forward.

Rated 5 out of 5 stars

Very smoothly run application to final…

Very smoothly run application to final payout
Highly recommended

September 9, 2025
Unprompted review
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Reply from JBR Capital

We appreciate the review Muhammad. It’s great to know we made your experience as smooth as possible. We’re always here to deliver results without the wait!

Rated 5 out of 5 stars

Excellent

Excellent.
Gabe and Furkan super easy to deal with- nothing was too much trouble!

September 2, 2025
Unprompted review
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Reply from JBR Capital

Thanks for the review Daniel! We’re really glad to hear you felt well taken care of. We strive to make every client feel like a priority.

Rated 5 out of 5 stars

JBR have been amazing

JBR have been amazing, they made everything so easy and always responded to my email requests within a matter of minutes. I wouldn't hesitate to recommend them.

August 26, 2025
Unprompted review
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Reply from JBR Capital

We appreciate the review, Rob! Our team is dedicated to making sure things are seamless from start to finish, and we’re happy to hear we’ve succeeded in doing that for you.

Rated 5 out of 5 stars

Fantastic service

I had a fantastic service right from the start. The team were helpful and always answered any questions I had. Would highly recommend.

August 21, 2025
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Reply from JBR Capital

Thanks for the recommendation, Raj. It’s fantastic to hear you had a great experience with us. We look forward to working with you again.

Rated 5 out of 5 stars

Gabriel was incredibly accommodating in…

Gabriel was incredibly accommodating in every single aspect.

July 14, 2025
Unprompted review
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Reply from JBR Capital

Thanks for the review, Aaron! We’re really glad to hear you felt well taken care of. We strive to make every client feel like a priority.

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy thanks to Gabriel! I struggled to get accepted with anyone else due to being a new company director but JBR accepted me within a couple hours! Gabriel also went out his way to make things easier for me :)

July 10, 2025
Unprompted review
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Reply from JBR Capital

Thanks for the kind words, Scott! We believe in providing a friendly and tailored service, and we’re so pleased you felt that throughout your experience with us.

Rated 5 out of 5 stars

A faultless experience, I would recommend to anyone!

A faultless customer experience with JBR from start to finish (with a particular thanks to Gabriel for his support). The JBR team put in place financing for a high value new purchase in less than 48 hours, and their individual rather than computerised approach to underwriting allowed us to navigate a non-standard credit file with ease. They even engaged directly with the dealership in relation to any information they needed about the vehicle, and to coordinate on funds release, without me having to do anything. I have purchased many cars over the years, and despite this being my first experience with JBR I would recommend them anyone looking to finance a high-end vehicle. Thank you again.

June 27, 2025
Unprompted review
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Reply from JBR Capital

Hey Chris, we're happy to hear from you and your excellent review of your recent experience with us. We'll pass on your feedback to Gabriel. Thanks, Jack

Rated 5 out of 5 stars

Super helpful and couldn't do enough to…

Super helpful and couldn't do enough to get the perfect quote.

June 20, 2025
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Reply from JBR Capital

Thanks for the review Alex! We’re really glad to hear you felt well taken care of. We strive to make every client feel like a priority.

Rated 5 out of 5 stars

I recently re-financed one of my…

I recently re-financed one of my vehicles. I initially was attracted by JBR because they offered the most competitive rates and flexibility in terms of the deal's structure. Tje service they offer is even better than the rates, very smooth easy process from beginning to end (thanks Gabe!!). Very responsive to any queries I had, you can tell they value their customers and want to establish long term relationships.

June 13, 2025
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Reply from JBR Capital

We appreciate the review, Guido! Our team is dedicated to making sure things are seamless from start to finish, and we’re happy to hear we’ve succeeded in doing that for you.

Rated 5 out of 5 stars

Great service

Great service, very responsive!

June 5, 2025
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Reply from JBR Capital

Thanks for your feedback, Simon! We’re always focused on making sure your experience is great and responsive, and we’re glad to know we made it happen.

Rated 5 out of 5 stars

Nice

Very good service and quick

May 31, 2025
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Reply from JBR Capital

Thanks for sharing your feedback, Shahrzad! We know how important speed is in this process, and we’re glad we could make things run as smoothly as possible for you.

Rated 5 out of 5 stars

This is third time I have used JBR to…

This is third time I have used JBR to finance my car and they always impress me with their understanding of the market, their professionalism and the expertise they provide in ensuring that the product you choose will be best suited to your needs.
A special thank you to Furkan who as always goes the extra mile to ensure that you are satisfied from the first to the very last call and email.
I really would not go anywhere else to finance your next car why choose second best when you have the best right in front of you.
Thank you again

May 24, 2025
JBR Capital logo

Reply from JBR Capital

Thanks for the review F H! We’re really glad to hear you felt well taken care of. We strive to make every client feel like a priority and will pass your comments on to Furkan.

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