Dirty gym, weights all over the place, changing rooms are a mess and the floor is always flooded by the sauna. The gym is understaffed which results in it running its self and ends up the way it has.... See more
Location
Switch locationAlcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB
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See what reviewers are saying
Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more
Company replied
The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... See more
Company replied
I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more
Company replied
Company details
About JD Gyms - Birmingham
Written by the company
Contact info
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom
- 1212706921
2.9
Average
443 reviews
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Too crowded
Too crowded, always has a weird smell, car park isnt big enough for the amount of people they accommodate, only 1 staff member has been polite
June 29, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Gym experience
I like that it's 24 hr gym and has ample parking. Also love that it has women only section.Good amount of equipments for working out.Friendly atmosphere and classes.
Only slight negative was there isn't a spray or cleaning wipes always available.
Over all great experience thus far.
June 24, 2024
Reply from JD Gyms - Birmingham
Hi there
Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍💚
Best wishes The JD Gyms Team
It's an OK gym
It's an OK gym , there isn't alot of room for personal space on the weights area. Some mashine ( the treadmill) are brocken and hard to hold on the handles when they are taped on .
The sauna is amazing and I love it in there .
The one main issue I have is when I need help or advice about a workout or how to use a mashine. I can never find any staff member who works there.
June 24, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you'd like to book an induction, a member of staff can talk you through all equipment so you feel more confident in using it next time. You can contact the gym directly to book. Just email birmingham@jdgyms.co.uk
Best wishes
The JD Gyms Team
I join here like one week before And…
I join here like one week before And still didn’t give me the quote and they get the payment from my account. If I go I have to call someone to open the door for me like I spoke to this stuff and they don’t my problem.
June 8, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you'd like to email the General Manager and explain the issues you are facing, they will be able to advise you, their email address is birmingham@jdgyms.co.uk
Best wishes
The JD Gyms Team
Made memebership my qr code still fails…
Made memebership my qr code still fails to work I am not satisfied at all
June 8, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for leaving a review. We have QR code access at our gyms so our members can access contact free, however if you do have any problems accessing the app, please feel free to speak to the General Manager at the Birmingham gym the next time you visit, and they can help with your access going forward.
You can also drop your gym an email if you can’t see a manager to speak to. The email address is birmingham@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
Absolute crap gym
Absolute crap gym. Machines are always broken and they take forever to fix them. When one gets fixed another breaks. No rule to say during busy times you should limit how long you’re on a machine. Do not recommend this gym at all.
May 29, 2024
Reply from JD Gyms - Birmingham
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hi there
Thanks for taking the time to leave us a review and for providing us with your feedback. It's great to hear you enjoy using the gym overall!
Best wishes
The JD Gyms Team 💚
My 1st experience at JD Gym Birmingham…
My 1st experience at JD Gym Birmingham City, was when I was looking for parking, I found that the car park had a lot of litter. This gave me a negative impression immediately. I then easily entered through main door but could not find where to scan entry barcode to get through the security entry, I had to seek help from gym member.
I went up to the 3rd floor as I wanted to run on the treadmill, it was very stuffy and quite warm at this point I felt optimistic. I could not hear the air conditioning to be switched on. I also found most of the gym equipment quite dated when compared to Pure Gym Smethwick. (Air con always on at Pure Gym) was a member for 15 years - only decided to leave as because of CEO controversial comments.
May 11, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Good facilities but Remember a padlock
Lovely gym lots of equipment and good ladies own section and space.
I had to leave to get a padlock though which set me back, however came back and used facilities and sauna. Brilliant
May 11, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Toilets and shower
Toilets, Shower area very dirty and stinks,
No handles available for cable machines
Cable bars are without rubber grip
May 6, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Excellent layout nice colours scheme…
Excellent layout nice colours scheme plenty equipment not overly crowded
May 5, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
I put an upgrade request in 2 weeks…
I put an upgrade request in 2 weeks ago, and it stated that someone would get back to me in 48 hours. Currently on hold to the customer service number which has been on going for 49mins without speaking to anybody. Gyms are great but the Customer service is difficult.
April 24, 2024
Unprompted review
Reply from JD Gyms - Birmingham
Hi there
We are extremely sorry to hear this. Our member services team are experiencing a high amount of calls at present.
Can we recommend that you call back towards the end of the day as this is a quieter time.
Once again, we apologise for the inconvenience this will have caused you.
Best wishes
The JD Gyms Team
Some off ur machines are out dated
April 27, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
I pplied for the membership since 26th…
I applied for the membership since 26th of May last week, you sent an email saying shortly you gonna information to keep me going, unfortunately I received Only yesterday a vague email about wanting me to rate you. What a nonsense!!!
April 26, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Birmingham
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Sunna it's no clean and water on the…
Sunna it's no clean and water on the floors and showers as well no clean?
April 17, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Loads of weights and equipment with…
Loads of weights and equipment with great layout and facilities. Open 24/7 and staff are polite and helpful.
April 12, 2024
Reply from JD Gyms - Birmingham
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit 💚
Best wishes
The JD Gyms Team
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