JD Gyms - Birmingham Reviews 

441
TrustScore 3 out of 5

2.9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB


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Rated 5 out of 5 stars

Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more

Company replied

Rated 5 out of 5 stars

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more

Company replied

Rated 3 out of 5 stars

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... See more

Company replied

Rated 1 out of 5 stars

your hygiene is poor cleaning services are pathetic, toilets never been clean changing area along with bath side of that floor is wet all the time, you can't even step in there without having a boat.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Birmingham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom

  • 1212706921

2.9

Average

TrustScore 3 out of 5

441 reviews

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2.9

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(441)

4,484 reviews in the last 12 months

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Rated 1 out of 5 stars

Lack of privacy in women’s

Honestly, I regret joining JD Gym in Birmingham Newtown. The women’s only section was the main reason I signed up, thinking it would be a safe place where we can take our hijabs off and work out in peace.

Instead, one of the female PTs has been recording and on TikTok live in there! This is so wrong and so disrespectful. We go in there because we think it’s private – and now we have to worry about being filmed? It’s completely unacceptable.

Also they have multiple female staff, however they always feel the need to make the male staff come into the women’s only area section and toilets to do checks.

I felt so uncomfortable and unsafe after seeing this happen. Management doesn’t seem to take it seriously either. If you’re a Muslim woman or just want a safe, private environment, this is not the place.

Sort it out JD Gym – your members deserve basic respect and privacy.

July 25, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hello - Thank you for your review. We appreciate you bringing this to our attention and are sorry to hear about your experience. We are committed to ensuring a respectful and comfortable environment for all our members.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I don’t recommend this gym

I don’t recommend this gym at all. It’s dirty, smelly, equipment all over the place. I’m lucky I only paid £10 for the first month and no contract.

July 21, 2025
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Reply from JD Gyms - Birmingham

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 2 out of 5 stars

A lot more machines

A lot more machines. In comparison to other gyms it lacks in number of machines. Tare no duplicates but seems too prioritise Cardio when they are not all in use nor are people waiting for them.

July 3, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 2 out of 5 stars

The gym membership is a lot of money…

The gym membership is a lot of money compared to the practicality of the gym as there is not much machinery and the women section is so unbelievably small

June 19, 2025
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Reply from JD Gyms - Birmingham

Hi Haleema – Thank you for your review. We think our prices are incredible value. We provide a wide range of equipment so that members have a variety of ways to workout, aswell as our Birmingham gym being open 24hours!
The JD Gyms Team 💚

Rated 1 out of 5 stars

Absolutely Filthy

I joined the gym on Friday, went to the gym on Friday, cancalled membership on Friday. Or atleast put in a request to cancel because i got an automated reponse saying it takes 21 days. What a joke. It was a very hot day, treadmills next to the window on higher floor, AC in treadmill area switched off. It gets worse, shower area absolutely filthy dirty and to top it off there was excrement in the shower cubicle. Can't be dealing with that.

June 20, 2025
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Reply from JD Gyms - Birmingham

Hello, thanks for leaving a review! We're doing everything we can to keep Birmingham and all of our other gyms cool. Thankfully, hot weather is pretty rare in the UK 😉
As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Really bad not value for money

Jd gym Birmingham charge extra for nothing other Jd gym are cheaper an better. No AC working in summer no Fresh air in Gym when busy im asthmatic which is really bad. Smell rotten in showers an sauna. No cleaning equipment 1 spray for the whole gym. 1 tissue roll for the whole gym 3 floors. Staff dnt clean up just sign off every hour an full of rude staff. Men gym falling apart.

May 24, 2025
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Reply from JD Gyms - Birmingham

Hello, thanks for leaving a review! We're doing everything we can to keep Birmingham and all of our other gyms cool. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
Best Wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Not worth the price

Not worth the price. How am I paying £30 a month and the AC doesn’t work. The ads are misleading so many exercise machines are missing. There’s no space it feels claustrophobic. The minute the month is up I am cancelling my membership

June 15, 2025
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Reply from JD Gyms - Birmingham

Hello – Thanks for the review. With the recent hot weather and the nature of our buildings, the temperature inside the gym can be affected too. We're doing everything within our means to keep it as cool as possible inside though.
The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym is great however there appears…

The gym is great however there appears to be no aircon and the ladies toilets are in a state. 2 cubicle doors you are unable to lock. The toilet tissue dispenser is jamed so you are unable to get tissue out. Its a pity as it lets the gym down.

June 7, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 3 out of 5 stars

Expensive

Expensive, it was affordable before,

June 8, 2025
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Reply from JD Gyms - Birmingham

Hello Mohammad - Thank you for leaving a review! With 24/7 access, 250+ Machines, saunas and free parking we think our Birmingham gym has a lot to offer for the monthly price.
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Keeps getting worse...

The women section in the gym is small, cramped and always missing weights. There is always atleast 1 machine that is broken and as time goea on more and more equipment is being removes.
The showers are dingy and dark, and have a strange smell.

There are no classes during the day only at peak time, when there is bi parking. And the classes are too full if you do come at peak time making it hard to actually take part in vlasses. All the good classes have been removed only leaving the same few that are repeated daily with no variety.

June 2, 2025
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Reply from JD Gyms - Birmingham

Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have equipment in working order as soon as is safely possible. If you do have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚

Rated 1 out of 5 stars

It’s a bad gym the staff can be rude…

It’s a bad gym the staff can be rude and the women section is actually terrible. It’s a 24hr gym yet they close the changing rooms. You actually have to get changed in the equipment area if you get here too late and at night the young men wonder in the women’s only to see.

I got locked in the gym for 3 hrs because the door were locked and there were no staff available after hours of calling for help the cleaner came out of the disabled toilet to see after hiding in there to not be able to help us because she didn’t know how to open the doors or where the emergency exit point. It took for me uber driver help for us to get out.

I sent an email and still no reply for the trauma.

October 5, 2024
Unprompted review
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Reply from JD Gyms - Birmingham

Hello - Thanks for leaving us some feedback. We are a 24-hour gym in Birmingham, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas). We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you, and you'll have complete privacy. 
Hope this helps! The JD Gyms Team 💚

Rated 5 out of 5 stars

Very nice work

Like the one best

November 7, 2024
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚 

Rated 5 out of 5 stars

JDgym review

I have been a member at JDGYM for a while now, and I can honestly say it’s one of the best fitness communities I’ve ever been part of. The variety of classes on offer, like Spin, Body Pump, Body Combat, and Zumba keeps things exciting and helps me stay motivated. There's something for everyone, no matter your fitness level.

What really makes JDGYM stand out, is the team. The personal trainers, Yasmin, Hannah, Sharon, Bianca, and Gemma are not only incredibly professional but also genuinely lovely people. They’re always happy to help, super encouraging, and clearly passionate about what they do. Their energy makes every session fun and productive.

If you’re looking for a gym with great classes, a welcoming atmosphere, and expert support from a top-notch team, JDGYM is the place to be

May 23, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our Birmingham gym and how lovely you find the team. Keep up the great work👍
The JD Gyms Team 💚  

Rated 2 out of 5 stars

The gym is fine only in the room we're…

The gym is fine only in the room we're there is free weights is we're I had a issue must of the dumbell was on the floor not on racks at my old gym if you done that you would get a warning after the 3rd time you would get a ban

April 8, 2025
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Reply from JD Gyms - Birmingham

Hello Aaron - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Great

Great gym and great staff, lovely atmosphere to be in.

May 18, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚 

Rated 5 out of 5 stars

I very much enjoy this atmosphere and…

I very much enjoy this atmosphere and the staff are brilliant

May 19, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Dirtiest gym I have ever been to the…

Dirtiest gym I have ever been to the showers toilets and changing rooms are a disgrace the smell is unbelievable a mixture of sewers, urine & gone off curry. you have to hold your nose while you have a shower here its thick with grime and dirt all over the floors, the people who use this gym are just as unhygienic and it seems to be more like a place to pray on carpets in the corners of the stairwells rather than a gym, disgusting. Also they claim to be a 24 hour facility but the changing rooms are locked from 12 - 5am so there is no access to the sauna or showers during these hours which is the only reason I joined due to working away on nightshifts finishing within these hours. Recommend moving to the gym group/pure gym instead

May 14, 2025
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Reply from JD Gyms - Birmingham

Hi there Billy - Thanks for taking the time to leave this review. Our Birmingham gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Disgusting Showers

The womens section has very limited equipment and very out dated equipment. There are no staff on hand in the womens section. And OH MY GOD!!! The showers and sauna is disgusting! Tell me why does the womens showers smell like a disgusting public toilet when there are NO toilets by the showers? There was clumps of hair and dirt in every shower cubicle. The sauna is extremely small. It fits 4 average sized women but more then that squeezes in there and again, NO staff to manage the place.
I had really high hopes for this gym but I won't be returning.

May 7, 2025
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Reply from JD Gyms - Birmingham

Hello – Thanks for leaving a review. Sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Could do with abit more treadmills in…

Could do with abit more treadmills in womens sections

May 4, 2025
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Reply from JD Gyms - Birmingham

Hi, thank you for leaving a 4 star review! We will ensure your comments regarding the equipment in the ladies only section is passed on.
The JD Gyms Team 💚

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