JD Gyms - Birmingham Reviews 

I got bitten in the sauna which seems to be a termite bite as the wood is rotting. I am reluctant to use the service again tbh

It’s a bad gym the staff can be rude and the women section is actually terrible. It’s a 24hr gym yet they close the changing rooms. You actually have to get changed in the equipment area if you get here too late and at night the young men wonder in the women’s only to see.

I got locked in the gym for 3 hrs because the door were locked and there were no staff available after hours of calling for help the cleaner came out of the disabled toilet to see after hiding in there to not be able to help us because she didn’t know how to open the doors or where the emergency exit point. It took for me uber driver help for us to get out.

I sent an email and still no reply for the trauma.

Like the one best

I have been a member at JDGYM for a while now, and I can honestly say it’s one of the best fitness communities I’ve ever been part of. The variety of classes on offer, like Spin, Body Pump, Body Combat, and Zumba keeps things exciting and helps me stay motivated. There's something for everyone, no matter your fitness level.

What really makes JDGYM stand out, is the team. The personal trainers, Yasmin, Hannah, Sharon, Bianca, and Gemma are not only incredibly professional but also genuinely lovely people. They’re always happy to help, super encouraging, and clearly passionate about what they do. Their energy makes every session fun and productive.

If you’re looking for a gym with great classes, a welcoming atmosphere, and expert support from a top-notch team, JDGYM is the place to be

The gym is fine only in the room we're there is free weights is we're I had a issue must of the dumbell was on the floor not on racks at my old gym if you done that you would get a warning after the 3rd time you would get a ban

Great gym and great staff, lovely atmosphere to be in.

I very much enjoy this atmosphere and the staff are brilliant

Dirtiest gym I have ever been to the showers toilets and changing rooms are a disgrace the smell is unbelievable a mixture of sewers, urine & gone off curry. you have to hold your nose while you have a shower here its thick with grime and dirt all over the floors, the people who use this gym are just as unhygienic and it seems to be more like a place to pray on carpets in the corners of the stairwells rather than a gym, disgusting. Also they claim to be a 24 hour facility but the changing rooms are locked from 12 - 5am so there is no access to the sauna or showers during these hours which is the only reason I joined due to working away on nightshifts finishing within these hours. Recommend moving to the gym group/pure gym instead

The womens section has very limited equipment and very out dated equipment. There are no staff on hand in the womens section. And OH MY GOD!!! The showers and sauna is disgusting! Tell me why does the womens showers smell like a disgusting public toilet when there are NO toilets by the showers? There was clumps of hair and dirt in every shower cubicle. The sauna is extremely small. It fits 4 average sized women but more then that squeezes in there and again, NO staff to manage the place.
I had really high hopes for this gym but I won't be returning.

Could do with abit more treadmills in womens sections

Great range of machines and weights, love that there is a private ladies gym and that it's open 24 hours. Music isn't too loud which is good. Decent changing facilities with places to charge devices. Hygiene and cleanliness of women's facilities could really be improved though. Also ladies gym doesn't have enough cardio machines to match it's busy hours, which means most of us have to use the mixed gym when we don't want to. During busy hours, machines are rarely available.

Variety of classes which is great. Easy entrance into the building with the app. Lack of staff around sometimes is annoying, not sure who to go to if there is an issue. Also would be good if it was easier for new joiners I.e. someone to speak to on their first day, including a tour of the gym.

Overall good gym and works for me.

clean and nicely managed

I liked the fact that the gym is 24 hours open, which gives me flexibility to use the gym anytime. However in the ladies section the equipment is not very much, there's only few treadmills and couple of cross trainers. During the day it gets very busy and sometimes people are on there for more than half an hour. Iv tried at different times in the day it's the same.
The jd team members are very helpful and they are polite and I can see that there are more trainers than before.

I was unaware that JD offered a women-only space. Had I known, I would have joined a year earlier. The privacy is exceptional, and I am very pleased with it.

I want a refund. Worst Gym i have ever been to. The customer service is terrible and the website is terrible. I cant even reset my password

I brought 1 month membership to try out the gym... didn't like it so cancelled and was expecting to be able to use the gym till my next payment was due which is next week but unfortunately jd gym has blocked my email from signing in....

Nobody re rack his weight.
Overcrowded too long waiting for machines or dumbell.
Machines are not arranged by serial wise like I am doing chest exercises all exercises of chest I am done in 2nd floor but the pec fly is on 3rd floor

I like gym and exercise areas but Changing area service should be improved regularly. Baths and toilets should be cleaned regularly after short time intervals. Thank you.

Customer service is worse

I spent money for 1 month membership and they automatically logged me out the app so now i cant use my membership anymore