JD Gyms - Birmingham Reviews 

452
•
TrustScore 3 out of 5

2.9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB

•

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Rated 1 out of 5 stars

Needs serious improvement. The gym is cramped, the AC doesn't work, and key equipment like the boxing bags are broken or missing. The layout is inconvenient, staff are rarely visible, and new members... See more

Rated 4 out of 5 stars

Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work. However, toilets still have... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more

Company replied

Rated 5 out of 5 stars

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more

Company replied


Company details

  1. Gym

About JD Gyms - Birmingham

Written by the company

Membership Help

Find a Gym

Membership Help

Looking for a gym with incredible energy, state-of-the-art gym equipment and everything you need to achieve your fitness goals? At JD Gyms, our premium facilities are designed to help you train harder, feel better, and achieve more.

From expansive free-weights areas, industry-leading cardio machines, and dedicated functional fitness zones to luxury changing rooms, saunas and loads of fitness classes running every month*, we're here to help you get the most out of your workouts. Whether you're focused on weight loss, strength training, muscle building or overall fitness, our gyms have got you covered.

We've been raising the bar since 2014, redefining what people should expect from a gym membership, combining premium facilities with affordable prices to deliver an experience that stands out from the crowd. With over 100 gyms across the UK, we're one of the fastest-growing fitness brands, helping thousands of members stay motivated, build confidence and reach their goals every day.

It's time to stop settling for average gyms and workouts. Join a welcoming community of like-minded members at a gym near you, and enjoy access to top-tier equipment, unlimited fitness classes and flexible gym memberships.

You can find us by visiting www.jdgyms.co.uk *Facilities vary by club, see individual gym pages on our website for details.

Contact info

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom

  • 1212706921

2.9

Average

TrustScore 3 out of 5

452 reviews

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2.9

All reviews

(452)

4,691 reviews in the last 12 months

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Rated 5 out of 5 stars

Great gym, great people

Been going to this gym for a good few years now and I love it. Members and staff both very friendly. The manager I believe her name is Anna has been doing a great job since starting and really has the members best interests at heart.

December 17, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Location is perfect for me 5 minutes…

Location is perfect for me 5 minutes away from my home and the gym is very spacious with great equipment for lifting and running.

December 17, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

The new equipment that was introduced…

The new equipment that was introduced has been fantastic very spacious also great gym

December 17, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hello, we're happy you find our gym a good place to achieve your fitness goals. Thank you for the positive feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Lots of good equipment,

December 17, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

The manager is the best thing about the…

The manager is the best thing about the place, if we need anything all we need to do is ask and it gets done

December 15, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 1 out of 5 stars

There are no upper body machines in ladies area.

There are only bikes, treadmill and stairmaster in ladies area. There is no upper body machines. And majority of bikes are out of order.

December 2, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

No wall ball station?

Good experience, I was having issues to get in and out took me quite a while to scan the code. Also no wall ball station? As a HYROX rock star need that wall ball station.

November 27, 2025
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Reply from JD Gyms - Birmingham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Not a lot of equipment in the women’s…

Not a lot of equipment in the women’s only area. The weights aren’t heavy enough. Not a very clean environment. Wouldn’t recommend to a friend

November 24, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Experience could be made better with…

Experience could be made better with the cleanliness of the woman’s toilets and the sound system in the classes , the music cuts out throughout every class which is very frustrating.

October 22, 2025
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Reply from JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 4 out of 5 stars

I like JD Gym i used to JD one year…

I like JD Gym i used to JD one year before i returned back 15/11/2025 but the only think i want to say is some of the staff are not help full when you need help or ask something.

November 15, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

So much better then the other gyms

So much better then the other gyms . Pure was so smelly and JD never 5*

November 9, 2025
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Reply from JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I can’t access the gym I can’t log into…

I can’t access the gym I can’t log into my account to be able to use the qr code to get into the gym and whenever I call the gym nobody answers at all!

November 4, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave a review. If you've recently joined and are having issues accessing the gym, either speak to a member of staff when you next visit who can take a look at your membership for you. Or alternatively, this may be due to the DD information entered when joining being incorrect. You can check and provide new DD details here: https://secure.harlands-ddms.co.uk/payflex/jd/
The JD Gyms Team 💚

Rated 5 out of 5 stars

It's ok not bad but should be better if…

It's ok not bad but should be better if women has a separate room.

November 3, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Shawer room too much smells .and dirty…

Shawer room too much smells .and dirty .
No cleaner was there.made me sick. No went any where.
. I am cancel my membership. New town Birmingham. Some machines are broke.

October 29, 2025
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Reply from JD Gyms - Birmingham

Hi there – Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
Thank you, The JD Gyms Team 💚

Rated 3 out of 5 stars

The shower place in the women only area…

The shower place in the women only area smells so so so bad that the locker room smells bad as well. Please put that into consideration. Also, the only women cardio room gets humid sometimes, please adjust the air conditioner based on that. Thank you.

October 22, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym is ok but could be better.

Gym is absolutely ok with a lot of variations machines but in my opinion what is the most minus for it is that nobody is putting the weights back in place and at some point is very annoying and it looks like a mess.

October 23, 2025
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

I joined JD Gym Birmingham UK once…

I joined JD Gym Birmingham UK once again with the hope of a better experience.
The regular yoga classes was my main interest.
I wanted to relax by using sauna and showers.
It’s been a huge disappointment as the toilets were all unflushed. The changing rooms were very busy with clothes and belongings on all benches and hooks.
The showers were dirty and the tiles above the showers were exposed and ladies were waiting for showers and again ladies clothes were on hooks and on floor.
The sauna felt dirty and the wood was old and felt in need of a clean and refurb.
I felt dirty as I leaned against the wooden interior and came home to realise I have picked up a fungal infection on the back of my shoulder/ upper back.
A week later I’m still using anti fungal cream and antihistamines to clear the infection caused by the dirty sauna and showers and whole area for changing and toilets too.
I contacted the customer service by email as I was already having issues accessing the gym as the app wouldn’t scan me in or out of gym entrance. I’ve had no reply.
The price had risen too.
The parking is also an issue at yoga class times as most times last year I couldn’t find parking in car park or on outside road.
As I mentioned I came for the yoga classes and had issues since I joined which is still an issue.
It’s a huge gym and the whole sauna and shower area needs to be upgraded to meet the needs of the members. Have strict guidelines to maintain hygiene and also reflect the price increase.
You can’t increase the price and lower the hygiene and cleanliness.
Car park should have cctv and be available for gym members.
My car was damaged in the car park and staff said the area wasn’t covered by cctv.
The staff are friendly yet it seems like there aren’t enough members to cover all the duties. There seems to be different people and not able to manage the volume of members and queries.
There are fundamental issues in the ladies area
Cleanliness
Hygiene
Parking
Scanning

October 20, 2025
Unprompted review
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym. Love it.

March 31, 2025
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Quite a few inconsiderate people

People in there with headphones on shouting and smashing weights down consistently

September 29, 2025
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving a review. We’re sorry to hear about your experience and it’s understandable when other gym members etiquette effects your workout. We would encourage you to speak with a member of the team on your next visit who will be happy to discuss this further.
Best wishes, The JD Gyms Team 💚

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