JD Gyms - Birmingham Reviews 

441
TrustScore 3 out of 5

2.9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB


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Rated 5 out of 5 stars

Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more

Company replied

Rated 5 out of 5 stars

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more

Company replied

Rated 3 out of 5 stars

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... See more

Company replied

Rated 1 out of 5 stars

your hygiene is poor cleaning services are pathetic, toilets never been clean changing area along with bath side of that floor is wet all the time, you can't even step in there without having a boat.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Birmingham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom

  • 1212706921

2.9

Average

TrustScore 3 out of 5

441 reviews

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2.9

All reviews

(441)

4,476 reviews in the last 12 months

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Rated 1 out of 5 stars

I can’t access the gym I can’t log into…

I can’t access the gym I can’t log into my account to be able to use the qr code to get into the gym and whenever I call the gym nobody answers at all!

November 4, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave a review. If you've recently joined and are having issues accessing the gym, either speak to a member of staff when you next visit who can take a look at your membership for you. Or alternatively, this may be due to the DD information entered when joining being incorrect. You can check and provide new DD details here: https://secure.harlands-ddms.co.uk/payflex/jd/
The JD Gyms Team 💚

Rated 5 out of 5 stars

It's ok not bad but should be better if…

It's ok not bad but should be better if women has a separate room.

November 3, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Shawer room too much smells .and dirty…

Shawer room too much smells .and dirty .
No cleaner was there.made me sick. No went any where.
. I am cancel my membership. New town Birmingham. Some machines are broke.

October 29, 2025
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Reply from JD Gyms - Birmingham

Hi there – Thanks for the review. We do have our cleaning team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed, please do feel free to let a member of the team know.
Thank you, The JD Gyms Team 💚

Rated 3 out of 5 stars

The shower place in the women only area…

The shower place in the women only area smells so so so bad that the locker room smells bad as well. Please put that into consideration. Also, the only women cardio room gets humid sometimes, please adjust the air conditioner based on that. Thank you.

October 22, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Gym is ok but could be better.

Gym is absolutely ok with a lot of variations machines but in my opinion what is the most minus for it is that nobody is putting the weights back in place and at some point is very annoying and it looks like a mess.

October 23, 2025
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Reply from JD Gyms - Birmingham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

I joined JD Gym Birmingham UK once…

I joined JD Gym Birmingham UK once again with the hope of a better experience.
The regular yoga classes was my main interest.
I wanted to relax by using sauna and showers.
It’s been a huge disappointment as the toilets were all unflushed. The changing rooms were very busy with clothes and belongings on all benches and hooks.
The showers were dirty and the tiles above the showers were exposed and ladies were waiting for showers and again ladies clothes were on hooks and on floor.
The sauna felt dirty and the wood was old and felt in need of a clean and refurb.
I felt dirty as I leaned against the wooden interior and came home to realise I have picked up a fungal infection on the back of my shoulder/ upper back.
A week later I’m still using anti fungal cream and antihistamines to clear the infection caused by the dirty sauna and showers and whole area for changing and toilets too.
I contacted the customer service by email as I was already having issues accessing the gym as the app wouldn’t scan me in or out of gym entrance. I’ve had no reply.
The price had risen too.
The parking is also an issue at yoga class times as most times last year I couldn’t find parking in car park or on outside road.
As I mentioned I came for the yoga classes and had issues since I joined which is still an issue.
It’s a huge gym and the whole sauna and shower area needs to be upgraded to meet the needs of the members. Have strict guidelines to maintain hygiene and also reflect the price increase.
You can’t increase the price and lower the hygiene and cleanliness.
Car park should have cctv and be available for gym members.
My car was damaged in the car park and staff said the area wasn’t covered by cctv.
The staff are friendly yet it seems like there aren’t enough members to cover all the duties. There seems to be different people and not able to manage the volume of members and queries.
There are fundamental issues in the ladies area
Cleanliness
Hygiene
Parking
Scanning

October 20, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym. Love it.

March 31, 2025
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Reply from JD Gyms - Birmingham

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Quite a few inconsiderate people

People in there with headphones on shouting and smashing weights down consistently

September 29, 2025
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving a review. We’re sorry to hear about your experience and it’s understandable when other gym members etiquette effects your workout. We would encourage you to speak with a member of the team on your next visit who will be happy to discuss this further.
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

great gym great facilities but only…

great gym great facilities but only issue i have are the toilets and shower. the showers are not blocking the whole person (95% privacy). toilets be stinking and blocked up by people.not enough cleaners.

September 28, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

The showers and sauna are unhygienic…

The showers and sauna are unhygienic and poorly maintained

September 19, 2025
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Reply from JD Gyms - Birmingham

Hello – Thank you for the review. We understand the importance of cleanliness when in our gyms and our gym teams do undertake regular maintenance checks. We will ensure your feedback is passed on.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Corrina is very helpful and always…

Corrina is very helpful and always smiling 😁
The new refit is also really good and I was very impressed with how quickly they extended the ceiling so we could continue to use the stepper on 3rd floor.
Great gym, great vibe
Keep up the good work 💪🏾

September 24, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐ The JD Gyms Team 💚

Rated 2 out of 5 stars

Nothing special

Nothing
Special the place stinks, especially the changing rooms and the sauna room. the roof of the ladies on the ground floor is damaged. The toilets stink everytime I come.

The gym itself is alright

It’s okay if you are on a budget or if you live closer to the gym.

September 11, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I am a doctor

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far reaching underlying health benefits than even she could imagine (especially blood pressure sufferers). The findings are backed by research papers on 16000 sufferers papers and it is well documented (e.g bbc news website). Well done staff. Keep up the great work.

September 11, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi - Thanks for the 5star review! It's great to hear your enjoying the classes at our gym. Keep up the great work👍
The JD Gyms Team 💚

Rated 5 out of 5 stars

New class and women’s area

Edem is a fabulous addition to the team. It was my first time going to his Step and Dance Fit class yesterday and just wanted to mention how great the class was.

With the new women’s area and Edem’s new classes it’s a breath of fresh air to JD GYM. Combined with friendly staff such as Yasmin who is always on hand to help and Hannah’s amazing Body Pump classes, the recent changes have made this a better gym.

September 4, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 1 out of 5 stars

increased the monthly charge but close…

increased the monthly charge but close certain parts of the gym at different times meaning some workouts have to be cancelled. new machines come in and a week later they are out of order?? this is what im paying 30 a month for.

August 25, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Love the new ladies section

Love the new ladies section, so clean and organised !

August 14, 2025
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Reply from JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Great Gym however…

It’s a really nice gym, although it can get very busy. I use the women’s only section and I find it unfair the fact that we don’t have all the equipment there to use and that we have to wait long periods of time to use a certain piece of equipment because someone else is using it.

August 2, 2025
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Reply from JD Gyms - Birmingham

Hi Cindy - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Unprofessional

Unprofessional, no response to their email, they don’t want me to cancel my membership so they don’t respond to my email but expect to give 30 days notice. Even though I sent them several emails, I haven’t had any response as to whether my membership is cancelled or not.

June 29, 2025
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Reply from JD Gyms - Birmingham

Hi there - Thanks for taking the time to leave this review. I can see that you've raised a request today and a member of the team will be in touch via email.
The JD Gyms Team 💚

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