JD Gyms - Birmingham Reviews 

441
TrustScore 3 out of 5

2.9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB


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Rated 5 out of 5 stars

Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more

Company replied

Rated 5 out of 5 stars

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more

Company replied

Rated 3 out of 5 stars

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being... See more

Company replied

Rated 1 out of 5 stars

your hygiene is poor cleaning services are pathetic, toilets never been clean changing area along with bath side of that floor is wet all the time, you can't even step in there without having a boat.... See more

Company replied


Company details

  1. Gym

About JD Gyms - Birmingham

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom

  • 1212706921

2.9

Average

TrustScore 3 out of 5

441 reviews

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2.9

All reviews

(441)

4,451 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm loving the machines

I'm loving the machines, they are so up to date ☺

March 5, 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello - We're happy you're loving the machines! Thank you for your positive feedback; it means a lot.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Visited JD Gym in Birmingham and won’t…

Visited JD Gym in Birmingham and won’t be going back. The layout makes no sense – equipment feels crammed in and it’s hard to move around when it’s busy and the overall atmosphere just felt chaotic.
For a big-name gym you’d expect better organisation and upkeep. Really disappointing experience

February 17, 2026
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Reply from JD Gyms - Birmingham

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the layout and atmosphere didn’t meet your expectations during your visit. We understand how important it is to have a comfortable and well‑organised space to train in. Member feedback is really important to us, so thank you for sharing your experience.
The JD Gyms Team 💚

Rated 1 out of 5 stars

I went to JD gyms before the refurb and…

I went to JD gyms before the refurb and I really enjoyed the amount of weights in the women’s section. Upon my return, most of the weights/machines have been taken out of the ladies section and replaced with treadmills. I am very disappointed because I enjoy lifting and don’t want to have to go in the main gym to do it. That’s what sold JD gyms to me in the first place.

February 11, 2026
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Reply from JD Gyms - Birmingham

Hello – Thank you for leaving a review. We’d be keen to find out what equipment you'd like to see in the ladies section. If you’d like to let us know your feedback/suggestions, please send an email to the manager on birmingham@jdgyms.co.uk
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Manager Anna I think her name is

Manager Anna I think her name is, I go to the women's noticed she's always keeping it in top notch and solving issues on hand.

February 17, 2026
Unprompted review
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Reply from JD Gyms - Birmingham

Hello - Thanks for the review! We're always striving to provide our members with the best possible experience, and it's wonderful to know we're on the right track.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Gym experience

I am loving my time at the JD gym very comfortable atmosphere classes are good too. I am also enjoying sauna this gym is amazing.

February 6, 2026
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Reply from JD Gyms - Birmingham

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

It’s to packed don’t have Any space to…

It’s to packed don’t have Any space to use equipment it’s always full the changing rooms smell not able to use anything so it’s more waiting around then actually training in the gym

February 4, 2026
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Reply from JD Gyms - Birmingham

Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym except female toilets need to…

Great gym except female toilets need to be cleaned more

February 3, 2026
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Reply from JD Gyms - Birmingham

Hi there - Thank you for taking the time to share your thoughts. We value your feedback and will take it into consideration as we continue to improve our facilities.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

The 24hr experience is helpful for all…

The 24hr experience is helpful for all people.
The facilities are good and functional.
The environment is clean and safe for everyone
The staff support is quite encouraging too.
The facility is easily accessible and the parking space is free.

February 5, 2026
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Reply from JD Gyms - Birmingham

Hello - We appreciate you taking the time to share your positive experience! We're happy to hear that you found the 24hr access, facilities, environment, staff support, and parking beneficial.
The JD Gyms Team 💚

Rated 2 out of 5 stars

Load of faulty equipment mold on…

Load of faulty equipment mold on ceiling miss weights broke machine kettle bells not in the right place

January 31, 2026
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Reply from JD Gyms - Birmingham

Hello - Thank you for bringing this to our attention. We appreciate you highlighting the issues with faulty equipment, cleanliness, and items not being in their correct places. Your feedback helps us understand where the member experience may be affected, and thank you for taking the time to share it.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Lockers permanently hogged – staff do nothing

Title: Locker hogging ignored by staff - JD Gym Birmingham

Loads of men’s lockers in changing room have been locked with the same personal locks for close to six months, making them unavailable to other members.

Staff are fully aware of this and have chosen not to act. The ongoing locker hogging is obvious, particularly as the same locks appear night after night.

This is poor management of shared facilities and a constant inconvenience for paying members. Enforcing basic locker rules or removing long-term locks should not be difficult, yet it continues to be ignored.

This is a regular ongoing issue. Is anything going to be done despite the constant reminders?

October 1, 2025
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thanks for taking the time to leave us some feedback. We're sorry to hear you have been unable to use the lockers at the gym and we understand how frustrating this can be. If you wish to discuss this further, please email the manager at birmingham@jdgyms.co.uk
The JD Gyms Team 💚

Rated 1 out of 5 stars

I have very bad experiance with jd…

I have very bad experiance with jd gyms. i have requested to them downgrade membership they replied me after 2 weeks. I told them i live in west bromwich. i went to gym they said u have to go birmingham jd and that was tooo far. now i'm keep emailing them to change to west bromwich. they are not replying me it's been 4 weeks.

January 28, 2026
Unprompted review
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Reply from JD Gyms - Birmingham

Hello - Please know we always aim to respond to queries as efficiently as we can, but we would always advise to check your junk/spam folder in case our emails have been sent there!
The JD Gyms Team 💚

Rated 2 out of 5 stars

Things to consider.

It is absurd that you are unable to register for a gym class online or via the app. You have to be present 15 minutes before start time to sign up in person and are not guaranteed a place. At peak time, when the gym is already over capacity, this makes it extremely difficult to access the sessions. Something advertised included in the price but almost impossible to get onto. There should be a system where if users fail to attend an online booking twice, they are banned for a period of time from accessing the sessions.
I also cant believe the standard of the toilets at peak hours, they are so unkept by gym users its off putting to use.
At peak hours the gym is very busy, almost too busy to use the gym itself.

January 19, 2026
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Reply from JD Gyms - Birmingham

Hello - We really appreciate you taking the time to share this — member feedback is so important to us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Your women’s section is rubbish and it…

Your women’s section is rubbish and it should be way bigger and have proper equipment

January 20, 2026
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Reply from JD Gyms - Birmingham

Hello - Thank you for sharing your feedback with us. We’re sorry to hear that the women’s section hasn’t met your expectations. Member feedback is really important to us, and are always looking at how to improve.
The JD Gyms Team 💚

Rated 3 out of 5 stars

More muscle, Less treadmills

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being honest. There isn’t enough gear for glute work or proper strength training. It actually used to have equipment like a Smith machine and a glute machine, and losing those was a step in the wrong direction.

December 12, 2025
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Reply from JD Gyms - Birmingham

Hello - Thank you for leaving a review. We value your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice interior and new equipment.

Nice interior and new equipment.

January 21, 2026
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Reply from JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Limited machines.

1. Hip thrust machine is not available in the mens section, on inquiry, been told that it has been moved to the women’s section (cannot be accessed by men).

Why have one machine that’s constantly moved around for a 3 story building.

2. Bathrooms are barely maintained, smell cannot be tolerated by most members.

January 14, 2026
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing gum

Good gym
Good equipment
Good staff
Good everything

January 16, 2026
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

I am glad this gym has a ladies…

I am glad this gym has a ladies section. The gym has a good selection of equipment. It has a cardio section and then a separate weights area.
The sauna is a really good addition.

May 31, 2025
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 1 out of 5 stars

Really awful

Still not able to get in I've been joined now for about a week and I like to go around 1am and I can't get in. I've tried calling them in the day no one answers and I've sent email no one has responded. This is terrible

January 11, 2026
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

I have had a very positive experience…

I have had a very positive experience at JD Gyms Birmingham. The gym is well equipped and has a great atmosphere. I especially appreciate that the women-only gym area has been expanded, which is fantastic as it allows more space and access to equipment. I really value being able to train comfortably without being interrupted or asked how many reps I have left.
The staff members are friendly, approachable, and always willing to help. Their professionalism and support make it a motivating and welcoming place to train.

January 11, 2026
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

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