Needs serious improvement. The gym is cramped, the AC doesn't work, and key equipment like the boxing bags are broken or missing. The layout is inconvenient, staff are rarely visible, and new members... See more
Location
Switch locationAlcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB
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See what reviewers are saying
Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work. However, toilets still have... See more
Company replied
Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more
Company replied
I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more
Company replied
Company details
About JD Gyms - Birmingham
Written by the company
Contact info
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom
- 1212706921
2.9
Average
452 reviews
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Good gym but ventilation and cleanliness need improving
The gym itself is decent and has good equipment, but the ventilation and cleanliness really need improving. When I walk into the gym, there’s often a noticeable unpleasant smell straight away, and at times the whole place can feel quite stuffy, especially during busy hours. It feels like there isn’t enough airflow or fresh air circulating around the gym. Better ventilation and more regular cleaning would make a big difference to the overall environment and experience. Other than that, the gym is generally fine and has everything you need for a workout.
May 11, 2026
Reply from JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
It’s great to hear you’re happy with the equipment overall 👍
We’re really sorry to hear about your experience with ventilation and cleanliness. We understand how important it is to have a fresh, well‑ventilated environment when working out, and this isn’t the standard we aim to provide. Your comments regarding the smell and stuffiness, particularly during busy times, will be passed on to the gym team.
If you notice anything during your visit, please don’t hesitate to let a member of staff know so it can be addressed as quickly as possible.
Thanks again for your feedback – it really helps us continue to improve the experience for all our members 💪
The JD Gyms Team 💚
Gym equipment not working
Gym equipment not working, no security in the building, men are vaping inside of the building, there is bad odour in the building not very nice to inhale. Hygiene is poor.
April 30, 2026
Reply from JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We’re really sorry to hear about the issues you’ve raised, as this isn’t the standard we aim to provide for our members.
Cleanliness, hygiene and maintaining a safe environment are all extremely important to us, so it’s disappointing to hear about your experience with odour and general upkeep. We’ll ensure this is passed on to the gym team.
We’re also concerned to hear about equipment not working and behaviour such as vaping inside the gym. This isn’t acceptable, and we’ll make sure your feedback is escalated.
If you feel there are ongoing concerns during your visits, please do let a member of staff know at the time so they can take immediate action.
Thank you again for bringing this to our attention – it really helps us improve the experience for all our members.
The JD Gyms Team 💚
Good equipment and facilities.
Good equipment and facilities.
The smell in the entrance needs to be sorted, the drains in the ladies changing area too.
More cleaning needed, sanitary pad in shower, dirty chair in cubicle. Otherwise a good gym, good classes.
April 27, 2026
Reply from JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
It’s great to hear you’re enjoying the equipment, facilities and classes 👍
We’re really sorry to hear about your experience with cleanliness, particularly in the entrance and the ladies changing areas. This isn’t the standard we expect, and we understand how important a clean and fresh environment is for our members. We’ll ensure your comments are passed on to the gym team.
If you ever notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.
Thanks again for your honest feedback – we’re really pleased you’re enjoying the gym overall 💪
The JD Gyms Team 💚
Great training classes and quite a…
Great training classes and quite a variety of training equipment but I don’t know why they is so much bad smell from the female toilet. Basically hygiene is so bad. Need to be soughted thanks.
April 28, 2026
Reply from JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the classes and the variety of equipment 👍
We’re really sorry to hear about your experience with the cleanliness of the female toilets. This isn’t the standard we expect, and we’ll ensure your comments are passed on to the gym team.
If you ever notice anything during your visit, please don’t hesitate to let a member of staff know so it can be looked into straight away.
Thanks again for your feedback!
The JD Gyms Team 💚
Equipment Not Managed & Sauna Needs Cleaning
the clips/weights are often not in their proper place, which makes it difficult to find equipment and disrupts workouts. Additionally, there is a bad smell in the sauna/bath area, and it clearly needs better cleaning and maintenance
April 23, 2026
Reply from JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that equipment such as clips and weights haven’t been returned to their proper places during your visits, as we understand how this can disrupt workouts. We do ask all members to return equipment after use so the gym remains safe and easy to use for everyone. We’re also sorry to hear about the sauna and bathing areas. Cleanliness and maintenance are important to us, and if you notice anything that doesn’t seem right while you’re in the gym, please let a member of the team know so it can be addressed.
The JD Gyms Team 💚
improve facilities
improve facilities, especially the ladies section, by employing better hygiene, fixing what is broken, and ridding the pungent stench that can be smelt upon entering the building.
April 13, 2026
Reply from JD Gyms - Birmingham
Hello - Thank you for taking the time to share your feedback. We’re very sorry to hear about the cleanliness and maintenance issues you’ve experienced. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on birmingham@jdgyms.co.uk
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hi - Thank you for the 5 star review. It's really made our day😀
The JD Gyms Team 💚
Gym is very busy most of the time
Gym is very busy most of the time
Hygiene levels are absolutely dreadful
Parking is always an issue
Toilets absolutely disgusting
Staff nowhere to be seen
March 24, 2026
Reply from JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience has been affected by how busy the gym feels, cleanliness issues and parking availability. This isn’t the experience we aim to provide for our members. If you notice any concerns or need assistance while you’re in the gym, please let a member of the team know so they can take a look. We appreciate you sharing your feedback.
The JD Gyms Team 💚
JD GYM BIRMINGHAM IMPROVEMENT
I’ve been going to this gym for a while, and it has improved a lot since the new staff member Jermaine has started he always goes the extra mile making sure the gym is clean and weights are put away neatly, 5* for him and the gym 👍🏼
April 8, 2026
Unprompted review
Reply from JD Gyms - Birmingham
Hi - We appreciate you taking the time to leave us such a fantastic review! It's great to hear that you've noticed improvements and that you're having a positive experience at our gym.
The JD Gyms Team 💚
Bad experience
It does not say anywhere on website that sauna was not 24 hours. Did not like gym layout, it really felt archaic and dim. Definitely not going back
February 13, 2026
Reply from JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the sauna availability and gym layout didn’t meet your expectations. While our gyms are open 24 hours, certain areas such as saunas may close overnight for safety reasons. We appreciate you sharing your feedback.
The JD Gyms Team 💚
smelly and filly sauna area and toilet plus showers
sauna is full of water and smelly/outside sauna so much water we customers have to clean it,toilets are blocked not regular cleaned,
March 7, 2026
Reply from JD Gyms - Birmingham
Hello – We're very sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on birmingham@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hello – Thanks for the great review! It’s fantastic to hear you’re loving the equipment at our Birmingham gym.
The JD Gyms Team 💚
Reply from JD Gyms - Birmingham
Hello - We're happy you're loving the machines! Thank you for your positive feedback; it means a lot.
The JD Gyms Team 💚
Visited JD Gym in Birmingham and won’t…
Visited JD Gym in Birmingham and won’t be going back. The layout makes no sense – equipment feels crammed in and it’s hard to move around when it’s busy and the overall atmosphere just felt chaotic.
For a big-name gym you’d expect better organisation and upkeep. Really disappointing experience
February 17, 2026
Reply from JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the layout and atmosphere didn’t meet your expectations during your visit. We understand how important it is to have a comfortable and well‑organised space to train in. Member feedback is really important to us, so thank you for sharing your experience.
The JD Gyms Team 💚
I went to JD gyms before the refurb and…
I went to JD gyms before the refurb and I really enjoyed the amount of weights in the women’s section. Upon my return, most of the weights/machines have been taken out of the ladies section and replaced with treadmills. I am very disappointed because I enjoy lifting and don’t want to have to go in the main gym to do it. That’s what sold JD gyms to me in the first place.
February 11, 2026
Reply from JD Gyms - Birmingham
Hello – Thank you for leaving a review. We’d be keen to find out what equipment you'd like to see in the ladies section. If you’d like to let us know your feedback/suggestions, please send an email to the manager on birmingham@jdgyms.co.uk
Thanks, The JD Gyms Team 💚
Gym experience
I am loving my time at the JD gym very comfortable atmosphere classes are good too. I am also enjoying sauna this gym is amazing.
February 6, 2026
Reply from JD Gyms - Birmingham
Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚
It’s to packed don’t have Any space to…
It’s to packed don’t have Any space to use equipment it’s always full the changing rooms smell not able to use anything so it’s more waiting around then actually training in the gym
February 4, 2026
Reply from JD Gyms - Birmingham
Hi there - It's true, our gyms are very popular and so can become busy especially during peak times, but this does fluctuate throughout the day and from day to day.
The JD Gyms Team 💚
Great gym except female toilets need to…
Great gym except female toilets need to be cleaned more
February 3, 2026
Reply from JD Gyms - Birmingham
Hi there - Thank you for taking the time to share your thoughts. We value your feedback and will take it into consideration as we continue to improve our facilities.
Thanks, The JD Gyms Team 💚
The 24hr experience is helpful for all…
The 24hr experience is helpful for all people.
The facilities are good and functional.
The environment is clean and safe for everyone
The staff support is quite encouraging too.
The facility is easily accessible and the parking space is free.
February 5, 2026
Reply from JD Gyms - Birmingham
Hello - We appreciate you taking the time to share your positive experience! We're happy to hear that you found the 24hr access, facilities, environment, staff support, and parking beneficial.
The JD Gyms Team 💚
Load of faulty equipment mold on…
Load of faulty equipment mold on ceiling miss weights broke machine kettle bells not in the right place
January 31, 2026
Reply from JD Gyms - Birmingham
Hello - Thank you for bringing this to our attention. We appreciate you highlighting the issues with faulty equipment, cleanliness, and items not being in their correct places. Your feedback helps us understand where the member experience may be affected, and thank you for taking the time to share it.
The JD Gyms Team 💚
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