JD Gyms - Birmingham Reviews 

452
•
TrustScore 3 out of 5

2.9

Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB

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Rated 1 out of 5 stars

Needs serious improvement. The gym is cramped, the AC doesn't work, and key equipment like the boxing bags are broken or missing. The layout is inconvenient, staff are rarely visible, and new members... See more

Rated 4 out of 5 stars

Having rejoined the gym since terminating it in 2024 I am happy to see the layout of the women's section has been changed with more training machines that actually work. However, toilets still have... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing!! Excellent staff. ALL staff (management, PTs, instructors, cleaners), genuinely friendly and happy to help. Gym members are friendly and also helpful. Lovely warm environment.... See more

Company replied

Rated 5 out of 5 stars

I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... See more

Company replied


Company details

  1. Gym

About JD Gyms - Birmingham

Written by the company

Membership Help

Find a Gym

Membership Help

Looking for a gym with incredible energy, state-of-the-art gym equipment and everything you need to achieve your fitness goals? At JD Gyms, our premium facilities are designed to help you train harder, feel better, and achieve more.

From expansive free-weights areas, industry-leading cardio machines, and dedicated functional fitness zones to luxury changing rooms, saunas and loads of fitness classes running every month*, we're here to help you get the most out of your workouts. Whether you're focused on weight loss, strength training, muscle building or overall fitness, our gyms have got you covered.

We've been raising the bar since 2014, redefining what people should expect from a gym membership, combining premium facilities with affordable prices to deliver an experience that stands out from the crowd. With over 100 gyms across the UK, we're one of the fastest-growing fitness brands, helping thousands of members stay motivated, build confidence and reach their goals every day.

It's time to stop settling for average gyms and workouts. Join a welcoming community of like-minded members at a gym near you, and enjoy access to top-tier equipment, unlimited fitness classes and flexible gym memberships.

You can find us by visiting www.jdgyms.co.uk *Facilities vary by club, see individual gym pages on our website for details.

Contact info

  • Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, United Kingdom

  • 1212706921

2.9

Average

TrustScore 3 out of 5

452 reviews

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2.9

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(452)

4,691 reviews in the last 12 months

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Rated 1 out of 5 stars

Lockers permanently hogged – staff do nothing

Title: Locker hogging ignored by staff - JD Gym Birmingham

Loads of men’s lockers in changing room have been locked with the same personal locks for close to six months, making them unavailable to other members.

Staff are fully aware of this and have chosen not to act. The ongoing locker hogging is obvious, particularly as the same locks appear night after night.

This is poor management of shared facilities and a constant inconvenience for paying members. Enforcing basic locker rules or removing long-term locks should not be difficult, yet it continues to be ignored.

This is a regular ongoing issue. Is anything going to be done despite the constant reminders?

October 1, 2025
Unprompted review
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi there - Thanks for taking the time to leave us some feedback. We're sorry to hear you have been unable to use the lockers at the gym and we understand how frustrating this can be. If you wish to discuss this further, please email the manager at birmingham@jdgyms.co.uk
The JD Gyms Team 💚

Rated 1 out of 5 stars

I have very bad experiance with jd…

I have very bad experiance with jd gyms. i have requested to them downgrade membership they replied me after 2 weeks. I told them i live in west bromwich. i went to gym they said u have to go birmingham jd and that was tooo far. now i'm keep emailing them to change to west bromwich. they are not replying me it's been 4 weeks.

January 28, 2026
Unprompted review
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Reply from JD Gyms - Birmingham

Hello - Please know we always aim to respond to queries as efficiently as we can, but we would always advise to check your junk/spam folder in case our emails have been sent there!
The JD Gyms Team 💚

Rated 2 out of 5 stars

Things to consider.

It is absurd that you are unable to register for a gym class online or via the app. You have to be present 15 minutes before start time to sign up in person and are not guaranteed a place. At peak time, when the gym is already over capacity, this makes it extremely difficult to access the sessions. Something advertised included in the price but almost impossible to get onto. There should be a system where if users fail to attend an online booking twice, they are banned for a period of time from accessing the sessions.
I also cant believe the standard of the toilets at peak hours, they are so unkept by gym users its off putting to use.
At peak hours the gym is very busy, almost too busy to use the gym itself.

January 19, 2026
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Reply from JD Gyms - Birmingham

Hello - We really appreciate you taking the time to share this — member feedback is so important to us.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Your women’s section is rubbish and it…

Your women’s section is rubbish and it should be way bigger and have proper equipment

January 20, 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello - Thank you for sharing your feedback with us. We’re sorry to hear that the women’s section hasn’t met your expectations. Member feedback is really important to us, and are always looking at how to improve.
The JD Gyms Team 💚

Rated 3 out of 5 stars

More muscle, Less treadmills

The women’s area really needs an upgrade; more weights, barbells, and benches would make a huge difference. Right now it’s mostly cardio equipment, which can easily be done in the park if we’re being honest. There isn’t enough gear for glute work or proper strength training. It actually used to have equipment like a Smith machine and a glute machine, and losing those was a step in the wrong direction.

December 12, 2025
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Reply from JD Gyms - Birmingham

Hello - Thank you for leaving a review. We value your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Nice interior and new equipment.

Nice interior and new equipment.

January 21, 2026
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Limited machines.

1. Hip thrust machine is not available in the mens section, on inquiry, been told that it has been moved to the women’s section (cannot be accessed by men).

Why have one machine that’s constantly moved around for a 3 story building.

2. Bathrooms are barely maintained, smell cannot be tolerated by most members.

January 14, 2026
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing gum

Good gym
Good equipment
Good staff
Good everything

January 16, 2026
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

I am glad this gym has a ladies…

I am glad this gym has a ladies section. The gym has a good selection of equipment. It has a cardio section and then a separate weights area.
The sauna is a really good addition.

May 31, 2025
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Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 1 out of 5 stars

Really awful

Still not able to get in I've been joined now for about a week and I like to go around 1am and I can't get in. I've tried calling them in the day no one answers and I've sent email no one has responded. This is terrible

January 11, 2026
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

I have had a very positive experience…

I have had a very positive experience at JD Gyms Birmingham. The gym is well equipped and has a great atmosphere. I especially appreciate that the women-only gym area has been expanded, which is fantastic as it allows more space and access to equipment. I really value being able to train comfortably without being interrupted or asked how many reps I have left.
The staff members are friendly, approachable, and always willing to help. Their professionalism and support make it a motivating and welcoming place to train.

January 11, 2026
Unprompted review
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Reply from JD Gyms - Birmingham

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Scam

Not be scamming

January 4, 2026
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Many machines are out of order

Many machines are out of order. To much dark inside and changing room is too dirty and small.

December 30, 2025
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 3 out of 5 stars

I don’t like how in the females…

I don’t like how in the females sections there’s not all the machines no leg press or hip abduction ETC. There used to be most machines there so no need to go upstairs but now every-thing’s moved around so it’s not as comfortable for me to go where the men are to find machines

December 28, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Poor experience

Poor experience

April 20, 2025
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good

Good environment

December 23, 2025
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

Me and my partners stuff got stolen…

Me and my partners stuff got stolen employees didn’t even check the cameras

December 26, 2025
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Smells and unhygienic

Had technical fault at the door to enter pressed buzzer waited a while no show. Staff entered said im sorry someone will be with you shortly but im late for my shift! The door access keeps giving you ongoing problems.
There is no friendly or helpful staff visible. You have to look for them or wait when they eventually turn up.
Lack of cleanliness - empty bottles left inbetween running machine gap and very dusty
There is no upper body machines in ladies area.
Atmosphere quiet. No music and tv is on silent with no subtitles and nothing entertaining to hear or see
Locker room smells bad and suana room woods to sit on looked dirty

Increasing the price and lower the hygiene and cleanliness is not fair

December 18, 2025
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Reply from JD Gyms - Birmingham

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

The gym has improved loads since the…

The gym has improved loads since the refurb, and the staff are friendly

December 18, 2025
Unprompted review
JD Gyms - Birmingham logo

Reply from JD Gyms - Birmingham

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

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